Program Analyst, Program Planning, Services, and Support (PPSS)

About Acacia Center for Justice:

The Acacia Center for Justice (“Acacia”) provides legal support and representation to immigrants facing deportation through the development, coordination, and management of national networks of legal services providers serving immigrants across the country. Acacia’s goals are twofold: to support immigrant legal services and defense networks to provide exceptional legal services to immigrants; and to advocate for the expansion of these programs and the infrastructure critical to guaranteeing immigrants access to justice, fairness, and freedom. Acacia ensures accountable, independent, zealous, and person-centered legal services and representation to protect the rights of all immigrants.

Job Summary:

Acacia and its partners operate and manage multiple nationwide legal access and representation programs. These programs provide critical services to immigrant adults, children and families in immigration detention and/or in removal proceedings. With federal immigration policy and priorities constantly changing, these programs are regularly called upon to pivot and shift with little to no notice. The Program Planning, Services, and Support (PPSS) unit is an agile team created to allow for greater flexibility and nimble responsiveness to shifting requirements. 

The Program Analyst will be primarily responsible for reviewing and working on document remediation to ensure documents utilized across Acacia’s programs comply with Section 508 of the Rehabilitation Act of 1973, which requires electronic content be accessible to people with physical, sensory, or cognitive disabilities. Additionally, the Program Analyst will provide staffing support on new and other urgent issues where necessary. 

Primary Duties/Responsibilities:

508 Compliance Remediation 

• Complete the review and modification of a variety of electronic documents (Word, PowerPoints, PDF handouts and flyers) to ensure Section 508 compliance, including: 
• Remediate and verify 508 compliance for Microsoft Office and PDF documents, working with the Technical Compliance unit and other units as necessary; 
• Remediate PDFs for accessibility, such as adding and adjusting tags, adjusting the reading and tab order, adding alternative text to images and objects, and setting document language properties; 
• Remediate Word documents and PowerPoint presentations utilizing Microsoft’s Accessibility Checker and manually correctly documents 
• Attend webinars, workshops, and tutorials to enhance 508 skills. 

Administrative support to the Program Planning, Services, and Support team 

• Help maintain as well as produce tools and materials aimed at improving programmatic efficiency across Acacia’s programs; 
• Upon request, and based on capacity and expertise, provide administrative support to programs teams in response to shifting program demands and priorities. This may include situations such as: new and/or urgent program requests from the government for new initiatives or expansion; new and/or urgent developments in the field that have significant impact on program operations; limited staffing capacity in other programmatic units as a result of unfilled positions and/or extended leave; 
• Complete discrete assignments and projects in collaboration with programs staff and as assigned by supervisor. 

Required Skills, Knowledge, Abilities:

• Uncompromising commitment to immigrants’ rights, legal access, and due process for people in removal proceedings and detention; 
• Strong writing, editing, document formatting, and grammar skills; 
• Strong working knowledge of Microsoft Word, Excel, PowerPoint, and Adobe Acrobat; 
• Strong attention to detail; 
• Solid organization skills with the ability to manage work on multiple projects simultaneously, efficiently, and effectively; 
• Ability to work collaboratively on a team as well as to manage projects independently; 
• Ability to problem-solve under challenging circumstances, thrive in a fast-paced environment, and pivot and exhibit resilience in the face of constant change; 
• Strong interpersonal communication skills.

Preferred Skills, Knowledge, Abilities:

• One to two years of relevant immigration, government, or legal services experience; 
• Experience with document accessibility including Section 508 compliance; 
• Spanish language fluency. 

Education and Experience:

• Bachelor’s degree or equivalent experience. 
• In accordance with federal contracts, a National Crime Information Center (NCIC) check and security clearance is required for this position (for additional information: https://irp.fas.org/agency/doj/fbi/is/ncic.htm). 
• Acacia is unable to provide H1B sponsorship at this time; candidates must have United States citizenship or LPR status. 
• Acacia cannot accept applicants that live outside of the United States; all Acacia employees must reside within the United States. 

Compensation and Benefits:

Acacia has established an internal compensation philosophy that centers equity and pay transparency. The salary for this position is set at $65,000. This position is a non-exempt. The salary listed is just one component of Acacia’s total compensation package for employees. Supporting Acacia staff—both personally and professionally—is our priority.

• Medical/Dental/Vision- Some plans at $0 cost to the employee
• Employee Assistance Program
• 20 days per year of vacation time
• 12 days per year of sick time
• 5 personal days
• 4 organization-wide Wellness Days
• 11 observed holidays, including the last week of December.
• $2000 Professional Development Stipend
• Home office set-up stipend
• Internet Stipend
• 401k with 5% employer contribution, no employee participation required.
• Student loan repayment assistance.
• Gym Reimbursement

People of color and those who have been impacted by the criminal system and immigration system are strongly urged to apply. Acacia is deeply committed to race equality, inclusion and belonging and strives to create a work culture that recognizes everyone's unique lived experience.

To Apply:

Submit your resume and cover letter through the Acacia Careers site. If you encounter technical issues or have accessibility needs, email your resume and cover letter to hiring@acaciajustice.org with Subject: ATTN: Human Resources / [Job Title], Acacia Center for Justice

PLEASE ONLY SUBMIT THROUGH ONE METHOD.

Equal Opportunity Employment:

Acacia is an equal opportunity employer and seeks to recruit persons of diverse backgrounds and support their retention and advancement within the organization. We are committed to fostering a workplace culture inclusive of people with respect to their race, ethnicity, national origin, gender/gender identity, sexual orientation, socio-economic status, veteran status, marital status, age, disabilities, political affiliation, religious beliefs, or any other characteristic. Our commitment to justice and diversity also means providing a work environment that is welcoming, respectful, and engaging.

This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements but constitutes a general definition of the position's scope and function within our organization.

Acacia Center for Justice is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.

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