Program Administrator

THE ORGANIZATION

Founded in 1999, CFUF strengthens urbancommunities by helpingfathers and familiesachieve stability and economic success. As a pioneer in responsible fatherhood, family strengthening, and workforce development, CFUF’s programs seek to help clients fully exit poverty and sustain themselves and their families. CFUF serves Baltimore’s most marginalized populations living in high crime and high poverty communities. Our members (the term we use when referring to our clients) are 98% African-American, 60% male, 89% unemployed, 50% ex-offenders and homeless, and 30% without high school diplomas. Over 90% face one or multiple temporary or chronic personal, logistical, or human barriers.

All In isthe Center for Urban Families’ comprehensive strategy to accelerate socialand economic opportunity and advocate for policies that promote equity and racial justice. Leveraging 20 years of positive impact and applied learnings, the All In strategy targets two critical areas: chronic unemployment and family instability. The approach links individual accountability, person- centered case management, and supportive networks with workforcedevelopment training, education, and civic engagement. All In dismantles poverty and buildslong-term social and economic prosperity that results in brighterfutures for our members, their families, and the communities in which they live.

Nationalimpact: CFUF’s Practitioners Leadership Institute (PLI)provides technical assistance, and promotes and extends best practices in family strengthening, responsible fatherhood and workforce development to practitioners and key stakeholders across the country. CFUF is also nationally renowned for its public policy work in the responsible fatherhood arena.

Culture and Practice

CFUF is an organization committed to high excellence and quality service to all its stakeholders. Our culture thrives from a transparent, reflective, and creative environment. We are a highly autonomous workforce, and our staff embraces humor, food, fun, and a passion to serve our members. We believe in recognizing and rewarding high performers. All these qualities and attributes makes a premier employer of choice.

POSITION SUMMARY:

Supports the mission of the EconomicSuccess and FamilyStability programs by coordinating the flow of information, best practices and outcomes reporting across programs. The program administrator role is critical in developing relationships across the organization to help ensure program goals. This individual will act as the point of contact for program engagement. This program administrator will serve in the following capacity:

• Serves as the operational project manager for events, initiatives, and outreach efforts that harness the resources of economic success and familystability programs and ensures smoothcollaboration and resourcesharing among teams.
• Records and publishesminutes within 24 hours of weekly management team consults ensuringcommitments agreed to and deadlines are included.
• Assembles and manages in Outlook a master Programs Team Calendar that includes the renewal date, expiration date, and reporting dates for all grants.The Programs Team Calendar will also includeall program and departmental meetings, graduations, Group Interactions (GIs), outreach events, alumni special events and other milestones that relate to the mission of programs.
• Uses communication tools to managecommunications and relationships with key stakeholders, current and prospective funders, community partners and prospective partners and CFUF friends. (Relationships with members will continue to be managed via Apricot).
• Serves as the administrative lead for compilingdocuments related to internal and external auditsand file reviews.
• Serve as the administrative liaison to the Grants and Grants Compliance Manager. This includes coordinating the gathering of compliance relateddocumentation, ensuring appropriate formatting, and assembling it for contentreview by the Director of Programs prior to submission to the Grants Compliance Manager and funders.

POSITION RESPONSIBILITIES:

• Independently handle a variety of administrative projects under the direction of the Director of Programs.
• Work with the Director of Programs to better align services, serve as a hub for communications; and provide staff support for CFUF programs, including scheduling, creating meeting arrangements, and taking and distribution of minutes.
• Draft and send correspondence to stakeholders on behalf of the Director of Programs to include event invitations, regular touch posts and follow up notes.
• Assist in coordinating external communications and performing auxiliary support functions such as employer partner retention and outreach marketing materials.
• Work closely with Programs Team to support positive CFUF member outcomes.
• Actively participate in team review meetings and assist in developing strategies for CFUF programs
• Coordinate Programs Team related staff outings and events, including working closely with operations staff to coordinate events.
• Performs and/or oversees regular chart audits, record keeping, and other reporting and documentation functions as assigned to ensure that all records are maintained
• Maintain updated records and ensure all account management activities are documented (hardcopy and electronically).
• Be able to coordinate and work on projects.
• Manage external program content to ensure quality assurance standards are met.
• Collaborate with marketing & outreach team to promote programs and with partner organizations to improve services to clients
• Ensure the integrity of program data, verify that case files are accurate and up-to-date, and analyze data for grant reports as needed.
• Conduct program budget management, which includes allocating expenses to grants, compiling receipts, and submitting documentation, in accordance with each grant’s requirements.
• Review grant budget tracking record to assess budget reallocation options and to ensure program compliance with criteria.
• Participate in DHS, SNAP E &T by offering deliverable billable activities to members.
• Record accurate time and effort logs as it relates to DHS, SNAP E & T activities and efforts.
• Support occasional late and weekend hours.
• Perform other duties and tasks as assigned.

KNOWLEDGE, SKILLS, & ABILITIES:

• BA/BS Degree Preferred. Years of experience may be substituted for educational requirement.
• At minimum, 3 years’ experience in an intensiveadministrative capacity.
• At least 2-3 years of experience workingwith disadvantaged individuals, in a workforce and/or job placement setting.
• Must display abilityto handle multipletasks efficiently.
• Working knowledge of Excel, Outlookand Microsoft Word applications is required.
• Confidentiality compliance must be always maintained.
• Must have excellent written and verbalcommunication skills.
• Must work well within a team and independent environment, as well as value a collaborative work setting.
• Strong data management skills, with priorityattention to detail.
• Some knowledge of budget management.
• Knowledge of workingwith electronic databasesa plus (i.e. ETO and/or Apricot).
• Must be resourceful, resilient, and tenaciouswith a high level of personal integrityand passion for CFUF’s missionto achieve Family Stability and Economic Success.

CFUF is an equal opportunity employer.