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Alameda County Case Manager

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Published 27 days ago

Position Title: Alameda County Leadership Training Program Case Manager                        

Reports To: Leadership Program Manager                  

Status: Non Exempt, Full Time

About Fresh Lifelines for Youth 

Founded in 2000, Fresh Lifelines for Youth (FLY) is an award-winning nonprofit serving Bay Area youth impacted by the juvenile justice system. Our programs connect young people with positive mentors and role models, promote their understanding of the law and their rights, and support them to become leaders among their peers and in their communities. Together with our young people, we also help our juvenile justice systems become more just, humane, and equitable. As a result, FLY increases safety and decreases the costs and consequences of crime.

For more information about Fresh Lifelines for Youth please go to: www.flyprogram.org.

Overview of the Leadership Training Program

The FLY Leadership Training Program is a ten-month program for youth who are interested and motivated to become changemakers in their communities. Youth are identified based on their needs for support particularly around education, legal advocacy, social support, and safety.

Program Components:

Wilderness Retreat: The Leadership Training Program begins with a three-day retreat that takes youth away from their everyday experiences and into nature to bond with their leadership cohort. Through various activities, youth engage in self-exploration, build foundational knowledge to set them up for program engagement, and start to form a FLY community with other youth and staff.

Fun Events and Service Learning: Throughout the program year, youth have opportunities to get together with their cohort and do fun things like go-karting, laser tag, and white-water rafting. At these events, youth get to practice prosocial skill building with the support of peers and staff. In addition, youth work together to identify social problems they care about and design and implement service learning projects where youth learn while also giving back to their communities.

Leadership Coaching: Leadership Training Program youth receive intensive one-on-one support from a FLY Case Manager who works with them to design a Leadership Development Plan focused on goals related to self-sufficiency, skill building, education, and career exploration.

Outcomes:

The Leadership Program leads to decreased justice system involvement, increased educational attainment and increased social-emotional learning for youth in the program.

Leadership Training Program Case Manager -

Position Summary

The Leadership Training Program Case Manager assumes responsibility of developing a group of 13 youth of a Leadership Cohort of 26, annually to become leaders in their communities. In order to support youth to step into their leadership, the Case Manager is also responsible for connecting them to resources in the community and attending family, probation, school, and other external program meetings. Case managers work with youth 1:1 and in small groups to set goals around leadership, education, and building skills including self-awareness, social awareness, critical thinking, and self-advocacy. The Case Manager is also expected to support the coordination and execution of fun events and service learning projects as well as engaging in community meetings and events that serve FLY’s youth population. 

Primary Responsibilities

Youth and Community Engagement (Recruitment)

●      Work with the Leadership team and FLY’s Law team to identify youth who could benefit from the Leadership program

●      Support the Leadership team in partnering with FLY’s Law Program to pitch and recruit youth

●      Follow up on relationships and partnerships established in the county to recruit youth

●      Represent the Leadership Program at community resource fairs

●      Engage and support current peer leaders and peer mentors in the youth recruitment process

Provide Ongoing Case/Crisis Management for 13 youth (Development Phase)

●      Build relationships with each youth on caseload and meet 1:1 monthly, utilizing a trauma informed and strengths based approach to develop SMART goals that will identify needs and action steps in program focus areas such as education

●      Utilize a collaborative approach to problem solving to respond to youth crisis in an effort to confront the challenges youth face in transforming their lives

●      Support and Advocate for youth during court hearings, probation meetings, school meetings, etc.

●      Locate resources in the community and connect youth to resources to address needs identified through the assessments and the development plan

●      Maintain thorough case management paperwork which includes but is not limited to the following: assessments, case management notes, client contracts, and development plans.

●      Maintain relationships and communication with supervisor and stakeholders including youth, family, FLY’s career pathways navigator, school, probation, and other community and system partners

Plan and Facilitate Activities for Leadership Program Cohort of 26 (Leadership Phase)

●      Continue 1:1 support with youth on caseload, utilizing motivational interviewing to coach youth as they work to hone in on their interests, build on their strengths, and develop their leadership skills

●      In collaboration with the Leadership Team, plan pro social activities including fun events, team building exercises, and community service projects for the Leadership cohort to both participate in and lead

●      Partner with youth to create and facilitate agenda for activities, with a focus on developing social emotional and leadership skills

●      Maintain communication with youth, family, community and system partners to ensure youth have the accessibility, permission, and support needed to participate in activities; ensure key partners are updated of youth’s progress

●      Engage youth in program opportunities to deepen historical and cultural understanding of their experiences and community issues, to harness their strengths, develop skills, and practice their leadership while giving back to the community

Engage In Community Meetings/Events (Civic Engagement Phase)

●      Attend and actively participate in regular community meetings, Multi-Service Team (MST) aligning with program and youth needs and opportunities

●      Support youth in participating in community spaces that allow them to elevate their voice, engage in advocacy and take action on issues impacting youth and the community

●      Engage peer mentors, FLY leaders, and other community partners to facilitate activities to engage youth in social education and awareness

●      Work with the Leadership team to plan and facilitate service learning projects to support the Leadership cohort in building collective identity of young people as change agents

*Other duties as needed and assigned. Availability for occasional evening and weekend work and for travel as needed.

Qualification and Competency Requirements

Positional Competencies – required for our Case Managers

●      External Relationship Building: Invests in and builds strong,

trusted, and ongoing relationships with external partners.

●      Communication: Uses effective written and verbal communication with staff, teams, and communities served; demonstrates empathy, self-awareness, and listening skills.

Cultural Responsivity: Demonstrates the values of diversity and inclusion; fosters environments that facilitate more diverse and inclusive spaces.

●      Strategic Decision Making: Effectively structures and facilitates strategic decision-making processes; responsibly makes informed decisions to improve organizational health and impact. 

●      Critical Thinking: Consistently identifies, gathers, and applies relevant information to

complete work efficiently and effectively.

●      Resiliency: Demonstrates openness to change and new perspectives; can exist in ambiguity and adjust to change.


All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process.



 

Position Title: Alameda County Leadership Training Program Case Manager                        

Reports To: Leadership Program Manager                  

Status: Non Exempt, Full Time

About Fresh Lifelines for Youth 

Founded in 2000, Fresh Lifelines for Youth (FLY) is an…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Salary

Commensurate with education and experience

Benefits

Medical, dental, vision. PTO, paid holidays, and paid rejuvenation breaks.

Medical, dental, vision. PTO, paid holidays, and paid rejuvenation breaks.

Location

Temporarily Remote
Work must be performed in or near Oakland, CA
Associated Location
333 Hegenberger Rd, Oakland, CA 94621, USA

How to Apply

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process.

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online…

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