Program Planner - 1 year contract

Job Type

Full Time


Minimum: $52,000
Maximum: $72,800
Details: this is a contracted hourly rate of $25-$35 Depending on Experience



Start Date


Application Deadline



1809 Palmetto Avenue
United States



Be a part of our community! Pacifica Resource Center (PRC) is an integral part of the Pacifica community; we provide support to Pacificans with a variety of services. Our programs tackle a breadth of sustainability issues such as economic, food, and shelter security. Our mission is to support the economic security of Pacifica families and individuals by providing a safety net of food, housing assistance, and other critical services, including coaching, advocacy, information, and referral. Our vision is to assure the basic needs of every Pacifican are met so that each member of our community has the opportunity to thrive.


Last year, Pacifica Resource Center served 1 in 10 Pacifica families and our impact is far reaching, providing food to benefit nearly 30,000 Pacifica children, adults, and seniors; preventing homelessness and sheltering 122 Pacifica families; providing over 300 showers to homeless Pacificans, helping them prepare for work, job interviews, and housing search; preparing taxes for 188 households, generating nearly $220,000 in refunds and saving taxpayers over $40,000 in tax preparation fees; helping prepare 158 youth for the new school year with grade appropriate school supplies; providing happy holidays to 224 children through our Adopt-A-Family program, as well as assisting 527 Pacificans with Thanksgiving meals and support. 


But, we know that we can do more given that 4 in 10 Pacifica households are eligible for our services. Based on HUD standards, it costs over $117,400 for a family of four to live in San Mateo County. Therefore, over the next year, we plan to expand our services to increase who we serve and how we serve them by focusing on ways to make it easier to access PRC services, especially for higher income Pacificans who may be unaware they qualify to help them reduce the financial burden of living in a high cost area.


PRC is looking for a Program Planner to expand our services to higher income Pacificans while also increasing our overall usability. The Planner will be responsible for developing and executing a plan to conduct focus groups and other forms of information gathering to learn from higher income Pacificans who are not currently using our services. Information gathered will be used to develop 3-5 experiments to test program delivery, including but not limited to a grocery delivery pilot and a web-based interface that determines eligibility for our services. Statistics and measurable outcomes are expected to determine which test programs are the most viable for full implementation. Outreach to other agencies and organizations is also expected so they are aware of our efforts and could possibly assist or complement them.

The Program Planner is a contracted position and is temporary in nature. Hours to be determined and will vary.




·        Develop and execute a plan to gather data on the needs of the community, targeting Pacifica households with higher incomes that are not aware they are eligible for services. This plan must be approved by the Executive Director before it is initiated.

·        Develop 3-5 programmatic experiments to increase access to PRC services, guided by the information gathered from higher income Pacificans.

·        Conduct pilot projects to test service delivery, ensuring that activities and results are well-captured for analysis of the success of the program.

·        Present the results of the pilots to the Executive Director, including recommendations of how to proceed.

·        Maintain strict confidentiality of individuals and families using PRC services




·        Extensive and recent experience in program development

·        Experience in conducting and evaluating pilot efforts

·        Prior experience working with safety net services highly desirable.




·        Ability to create plans, as well as manage and execute those plans.

·        Ability to work independently as well as in partnership with other staff and/or other local businesses and community partners.

·        Excellent verbal and written communication skills.

·        Detail-oriented with strong initiative and follow up skills.

·        Proficient with all MS Office software (Excel, Word, Outlook, PowerPoint, etc) and with using the Web as an information resource.

·        Ability to prioritize and meet deadlines.

·        Understand the need for and has the ability to maintain appropriate professional boundaries and confidentiality.

·        Sensitivity to issues of ethnicity, race, class, gender, and sexual preference.

·        Flexibility, sense of humor, tact, and diplomacy desirable.

·        Valid California driving license and verified good driving record required.




$26 - $35 per hour (depending on experience)

No phone calls, recruiters, or drop-ins – e-mailed applications will be considered first. 


PRC is an Equal Opportunity Employer


Send resume and cover letter

Professional Level


Minimum Education Required


How To Apply

Send resume and cover letter.

No phone calls, recruiters, or drop-ins – e-mailed applications will be considered first.