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Post-Secondary Program Manager

Posted by
Summer Search
|
New York, NY
New
|
Published 29 days ago

While young people from low-income communities – who are disproportionately young people of color – face systemic inequities in school, in the workforce, and in life, they possess unique strengths, resilience and tremendous potential. When provided with support and resources, these young people fulfill their potential and achieve success in school, work and life.  

Through a combination of mentoring and transformative experiences, Summer Search supports young people to successfully transition from adolescence into adulthood. We aim to unleash the potential of our young people while also building a toolkit for navigating and challenging systemic barriers to higher education and career opportunities. 


THE OPPORTUNITY  

At Summer Search, we are reimagining post-secondary programming to support Summer Searchers in reaching success as they define it. Summer Search NYC is seeking a Post-Secondary Program Manager to play an essential role in implementing, refining, and evaluating innovative new programming impacting how we work with Post-Secondary program participants in the NYC area and across the network. The manager will lead a team of three Program Coordinators, collectively serving nearly 200 Summer Search NYC participants as they prepare for and embark on their next chapter after high school and into life as young adults.

The best work doesn’t happen in isolation. This hire will join a team of dedicated and knowledgeable youth development professionals with a passion for equity, growth, and wellbeing. 

 

WHAT YOU'LL DO

People Management: Influence, inspire, and support a team of three frontline staff, responsible for advising high school seniors and recent high school graduates.

  • Set each member of your team up to do their best work, develop professionally, and navigate challenges through regular 1:1s, goal setting and performance reviews, and day-to-day support.
  • Coach team members through providing feedback and guidance in all buckets of work including individualized advising, group workshops, and events.
  • Provide opportunity for professional growth and learning on the team through
  • Creating and/or delivering foundational and supplemental Summer Search trainings in partnership with program staff across the network
  • identifying and pursuing other local training opportunities
  • Foster a team environment that values feedback, accountability, flexibility, and collaboration where staff can show up as their authentic selves and thrive in a time of programmatic transition.

Program Management: In partnership with local and national program staff, play a key role in delivery, refinement, and evaluation of innovative new programming on the site level and org-wide.

  • Drive local program delivery through mapping out the annual calendar, supporting the preparation of workshops on topics like alternative pathways, financial aid, and college application for students and families, and developing systems and resources that help your team to provide the best possible support to participants on their caseload.
  • Lead your team in meeting national and local goals through setting seasonal benchmarks, continuously tracking team progress, and partnering with your team and the Director of Post-Secondary on strategies that support high outcomes for participants.
  • Help to bridge high school and post-secondary programming by working closely with the high school program team to integrate post-secondary access into broader high school programming.
  • Play an active role in the ongoing development and refinement of Post-Secondary programming org-wide through collaboration with local, regional and National staff.
  • Oversee timely and accurate data collection in Salesforce: In partnership with local and national team members, use data to assess team progress and drive organizational learning.
  • Build upon your expertise by participating in trainings in the fields of college access/success, alternative pathways, and workforce development.

WHO YOU ARE

The Post-Secondary Program Manager position calls for a motivated leader who can translate organization-wide strategies into local program delivery and who is passionate about people management. Specifically, this hire will bring:

  • At least 3 years of professional experience, and a minimum of 1 year of people management experience, at a youth development, college access, or educational organization that serves low-income communities. High level of familiarity with the college application and matriculation process. New York-specific knowledge is preferred. Knowledge of alternative pathways outside of 2- and 4-year colleges and/or experience working in post-secondary success is a plus. 
  • PEOPLE MANAGMENT: Experience in coaching and guiding team members to achieve short, mid and long-term outcomes. Ability to prioritize, delegate, and hold space for staff. Experience managing or coaching caseload-bearing staff is a plus.
  • PROJECT MANAGEMENT: Eagle-eye attention to detail and strong project management skills; organized and systematic in managing multiple projects and priorities in a fast-paced environment.
  • CRITICAL CONCIOUSNESS: Cultural sensitivity and humility in working with diverse and low-income populations, with an understanding of systemic and institutionalized racism facing communities of color. Professional and/or personal experience of helping teams or groups engage around Equity, Diversity, and Inclusion (EDI.)
  • FLEXIBILITY AND ADAPTABILITY: Skill and experience in leading through change and ambiguity, demonstrating flexibility and resourcefulness; can decide and act without having the total picture; can comfortably handle risk and uncertainty
  • DATA MANAGEMENT AND TECHNOLOGY SKILLS: A genuine love of data, with a honed ability use data to understand challenges and inform solutions. Proficiency in using databases and Excel for data entry and management; experience using Salesforce is a plus. 
  • LANGUAGE SKILLS: Bilingual English/ Spanish a plus.

In addition, all Summer Search staff bring a commitment to our mission of unleashing students’ potential through mentoring and transformative experiences, as well as the ability to thrive in an environment that values excellence, gratitude, well-being, diversity, authenticity, and collaboration.  

WORK HOURS AND LOCATION

Work hours are Mon-Fri 10am-6pm with occasional weekend and evening special events. Due to the COVID-19 pandemic, this position will be remote until September 1st at the earliest with potential for limited working days in the office if desired in order to allow for the safest environment for our staff.

After office reopening, this position will be based out of either the Summer Search NYC office in the Bronx or Manhattan.

While young people from low-income communities – who are disproportionately young people of color – face systemic inequities in school, in the workforce, and in life, they possess unique strengths, resilience and tremendous potential. When…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Salary

$65,701 - $71,423

Benefits

We are committed to staff learning, growth and development. Our investment includes: 

  • Competitive and transparent salaries. The salary range for this position is $65,701-$71,423
  • Medical insurance with up to 90% employer contribution 
  • Dental, vision, FSA, life and disability insurance plans 
  • 401 (K) and Employer Match up to $2,000 annually 
  • Generous time off including 15 vacation days, 10 sick days, and 18 holidays (2 floating holidays of your choice, a birthday day-off, 10 company-wide holidays, and a 1-week December closure). 
  • Individual, local, regional and national training 
  • A commitment to developing leaders from within the organization 
  • An organizational culture that supports staff well-being and holistic self-care/community care 
  • Ample opportunities to connect with the students and communities we serve 

OUR COMMITMENT TO EQUITY, DIVERSITY, AND INCLUSION 

With a staff that cares deeply about social justice and racial justice, we believe that diverse perspectives and backgrounds create a rich work environment and enhance our ability to pursue our mission. We are committed to building an organization with raised consciousness in order to impact how we work with students, as well as how we work together as a team. We hope you will join us as we continue to build a justice-centered organization that fosters a work environment where people from all backgrounds are welcomed and valued.  

We are committed to staff learning, growth and development. Our investment includes: 

  • Competitive and transparent salaries. The salary range for this position is $65,701-$71,423…

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
New York, NY, USA

How to Apply

Click here to submit a resume and targeted cover letter, addressed to Emily Fitzgerald, Director of Post-Secondary Program and Alumni Relations that answers the question, “Why are you interested in the Post-Secondary Program Manager opportunity at Summer Search?” 

SUMMER SEARCH IS AN EQUAL OPPORTUNITY EMPLOYER.

Click here to submit a resume and targeted cover letter, addressed to Emily Fitzgerald, Director of Post-Secondary Program and Alumni Relations that answers the question, “Why are…

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