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Museum Store Clerk - Harvard, MA

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Published 24 days ago

The Opportunity. 

The Store Associate is a year round, part-time position reporting to the Fruitlands Museum Store and Guest Services Manager. The Store Associate is responsible for greeting and assisting visitors, selling tickets and processing sales. 

 

In This Role You Will:

  • Greeting visitors and assisting them with museum orientation and purchases.
  • Overseeing tickets sales for individual visitors, groups, and members.
  • Safeguarding daily receipts and strictly accounting for funds.
  • Membership promotion and sales.
  • Answer phones – assisting callers and checking messages.
  • Take suggestions and field questions to appropriate departments.
  • Keep informed of special events and group program schedules.
  • Be flexible and able to think on your feet providing the best service possible to guests. 
  • Maintain a neat, clean and inviting reception area.
  • Operate cash register, process sales, count and balance drawer.
  • Know the Fruitlands Museum history, website, and exhibits.
  • Know the Fruitlands Museum Core Values, Mission Statement and Vision.
  • Liaise with Fruitlands Museum departments throughout the day for smooth operations for guests – Office, Wayside, Galleries and Restaurant.
  • Liaise with events planner, and customers of the Cafe.
  • Specific store and other duties as assigned with or without accommodation.


The Opportunity. 

The Store Associate is a year round, part-time position reporting to the Fruitlands Museum Store and Guest Services Manager. The Store Associate is responsible for greeting and assisting visitors, selling tickets and…

Details at a Glance

  • Time Commitment
    Part Time Schedule
  • Start Date
    May 31, 2021
  • Application Deadline
    May 31, 2021

Benefits

About The Trustees 

The Trustees is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. Today, the places we care about are going fast, and the forces undermining them, including climate change, are moving faster. Our passion is to protect and share with everyone the irreplaceable natural and cultural treasures under our care. We are funded and supported entirely by our visitors, supporters, volunteers, and more than 60,000 member households. 

 

The Trustees has been featured in the Top 100 Women-Led Organizations in Massachusetts for six consecutive years. 

 

In addition to being an Equal Opportunity Employer, The Trustees aims to create a thriving, inclusive workplace that values each member of its team. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission. 

 

The Trustees is a signer of the Boston Women’s Workforce Council and a Member of the Boston College Center for Work and Family. 

 

We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted. 

About The Trustees 

The Trustees is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. Today, the places we care about…

Level of Language Proficiency

Education and Experience:

  • High school diploma or equivalent education and related experience.
  • Experience working in retail or other customer facing position preferred.

 

Skills / Qualifications:

  • Sound verbal and written communication skills
  • Strong organization skills
  • Excellent interpersonal skills
  • Ability to run a cash register; possession of basic math skills required
  • Excel and word processing experience preferred

 

Other:

  • Must be able to work Sundays and occasional weekdays
  • Expected to alternatively sit, stand, walk at least 6 hours daily, 8+ during main season
  • Must be capable of climbing stairs several times daily
  • Must be capable of operating equipment: computer, fax, scanner, copier, and telephone
  • Flexibility to work weekends required
  • A satisfactory criminal background check (CORI)
  • Valid driver's license

 

Organizational Relationships/Scope

Reports to the Fruitlands Museum Store & Guest Services Manager; has no direct reports.

 

Working Conditions:

  • Indoor work environment; requires ability to stand for long periods of time.
  • It's two positions - one for Saturday plus a weekday and one for Sunday plus one weekday.
  • Ability to work extra days if necessary. To fill in for me or others on vacation.


Education and Experience:

  • High school diploma or equivalent education and related experience.
  • Experience working in retail or other customer facing position preferred.

 

Skills…

Location

On-site
Harvard, MA, USA

How to Apply

Please apply online via The Trustees website linked here.

Please apply online via The Trustees website linked here.

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