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Mission Operations Coordinator

Posted by
Angel Flight West
|
Santa Monica, CA
New
|
Published 28 days ago

Angel Flight West (AFW) is a non-profit organization with a network of volunteer pilots who provide free flights for people who need to travel long distances to access medical care and other essential services. 

We are in the process of expanding our Operations Staff, and are on the search for one FINAL Mission Operations Coordinator. You will join two new hires in training so that all three of you can join our close-knit team of Mission Operations Coordinators. The Operations Department is composed of 7 staff, and AFW is composed of 19 staff total.

Mission Operation Coordinators work closely with our volunteers and healthcare professionals in arranging over 7,000 flights per year for patients, caregivers, and other compelling passengers. The position requires a resolute approach to answering phones and emails, while multi-tasking numerous daily responsibilities, data management and overall trip logistics. A successful Coordinator will seek to be empathetic as well as objective in carrying out day-to-day operations. 

https://www.angelflightwest.org/about-us/  

Desired Qualifications: 

  • High school diploma required; BA/BS degree preferred, or equivalent work experience in social work, non-profit, communications, public health, transportation or similar field 
  • Passionate about removing transportation as a barrier to healthcare; Knowledge of general aviation a plus 
  • Excellent verbal and written communication skills, with ability to handle high call and email volume in a professional and prompt manner 
  • Demonstrated ability in prioritizing and handling multiple tasks efficiently under tight deadlines 
  • Maintain highest level of accuracy in data entry and management 
  • High level of computer literacy and ability to learn new software; Experience in WordPress, Salesforce, and social media platforms a plus 
  • Possess good judgement, integrity and a sense of humor 
  • Bilingual English/Spanish a plus 
  • Must be available for full-time position at Santa Monica office, with flexibility to be trained remotely and in-person 

Angel Flight West (AFW) is a non-profit organization with a network of volunteer pilots who provide free flights for people who need to travel long distances to access medical care and other essential services. 

We are in the process of…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    November 23, 2021
  • Application Deadline
    November 22, 2021
  • Education
    High School Diploma Required
Salary
At least USD $41,600
/ year
$20/hr to start with room for growth

Benefits

Excellent benefits. Dental, vision and medical health insurance.

Excellent benefits. Dental, vision and medical health insurance.

Level of Language Proficiency

Bilingual English/Spanish a plus

Bilingual English/Spanish a plus

Location

On-site
Santa Monica, CA, USA

How to Apply

To apply, please submit your resume AND cover letter to jobs@angelflightwest.org. In your cover letter, please be sure to answer the following questions: (1) What motivates you to join/continue in the non-profit sector? (2) Why do you feel compelled to join Angel Flight West? (3) What makes you a successful candidate for the position?

To apply, please submit your resume AND cover letter to jobs@angelflightwest.org. In your cover letter, please be sure to answer the following questions: (1) What motivates you to join…

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