The Donor Outreach Representative is charged with contacting, cultivating and soliciting established supporters as assigned. Educating donors on their planned giving options; contacting donors to thank/acknowledge and cultivate them; contacting ‘Friends of the Center’ to increase retention by identifying payment method and frequency and cultivating the relationship; and motiving and facilitating donors to increase their giving while maintaining and developing relationships with existing donors. The Donor Outreach Representative will build relationships emailing, calling, mailing handwritten notes and other touch points throughout the year. The Outreach Representative will also be assigned administrative and fulfillment duties relating to the donor contacts.
Primary Job Functions:
- Educating and solicitation of donors regarding planned gifts;
- Completing “thank you” calls;
- Monthly donor service calls and solicitation;
- Solicitation of increased gifts from existing donors;
- Develop relationships with donors;
- Related administrative
Education and Related Work Experience:
- High school diploma or GED;
- Computer experience; must be highly proficient in word processing, spreadsheet and database
Knowledge, skills and abilities:
- Pleasant speaking voice with natural ability to interact with supporters on a personal level;
- Excellent communication skills;
- Must possess the ability to grasp the objectives and goals of SPLC and the Outreach Program;
- Comfortable with solicitation of
Other Special Considerations:
This job is performed under general office conditions and is not subject to any strenuous physical demands or dangerous conditions.
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
An Equal-Opportunity Employer with a Commitment to Diversity
Southern Poverty Law Center (SPLC) is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, gender identity, color, sexual orientation, religion, marital status, disability, political affiliation, national origin, or prior record of arrest or conviction.
Minimum Education Required