Membership Coordinator

Job Type

Full Time

Published

07/09/2018

Address

52 Vanderbilt Avenue
20th Floor
New York
New York
10017
United States

Description

Membership Coordinator/ New York


Organization:

BritishAmerican Business is the leading transatlantic business organization, dedicated to helping its members build their international business. BritishAmerican Business stands at the heart of the business relationship between the US and the UK and Continental Europe, with a membership of more than 500 companies and 5,000 executives in New York and London, and business networks covering 60 other European and American cities.

 

Position Summary:

The Membership Coordinator works within the Membership team and reports to the Senior Manager, Member Relations & Programs. This position is responsible for coordinating all administrative aspects of membership & communications services.

 

Essential Duties and Responsibilities:

  • Maximizes effectiveness, value and quality of database by updating and maintaining database; inputs member & prospect data & info and tracks/monitors member & prospect activity, updates, changes, etc. in database.
  • Runs queries, develops segmentation strategies, and executes list pulls supporting member relations, cultivation, and acquisition activities.
  • Maintains and tracks membership renewal schedule & payments and prepares weekly and monthly departmental financial and other tracking/status reports.
  • Generates & distributes membership dues invoices and sponsorship/other invoices.
  • Processes new member applications and payments for both new and renewing members.
  • Supports collection of past due membership and other payments and processes member resignations.
  • Prepares & distributes membership renewal thank-you/acknowledgement correspondence
  • Completes and maintains perpetual member roster.
  • Prepares board document packets for NY based BAB ExCom, Board of Directors and International Advisory Board meetings.
  • Maintains staff membership prospect document.
  • Prepares and distributes weekly staff activity report.
  • Manages lists for high level exclusive programs, such as CEO Roundtables.
  • Complies meeting preparation materials for management team (e.g., summary of member or prospect activities, attendance history, contacts, corporate information, etc).
  • Manages ghost accounts and sends invites for CEO and Executive Director.
  • Manages scheduling for Senior staff when needed.

 

Other Responsibilities:

  • Attends BAB events and assists with event set-up, registration, break down, etc. if needed.
  • Process registrations, attendee lists for staff, and manages follow up communications for upcoming BAB programs on days when interns are not in office.
  • Acts as additional support for BAB’s J-1 Visa Program.

 

Competencies:

This position requires great attention to detail, strong organizational skills, ability to work independently, interact professionally with members and colleagues, demonstrate a commitment to outstanding customer service and set priorities with multiple projects. To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Time Management –individual must be able to handle multiple tasks and follow through on all.
  • Organizational skills – individual must exhibit excellent organizational skills necessary to achieve business goals and increase office efficiency.
  • Communication – individual must have strong interpersonal and written skills and be comfortable communicating with people at all levels.
  • Attention to Detail and data management– individual must exercise great attention to details for data management and financial reporting.
  • Understanding of the UK/US business culture and New York business environment would be preferred, but not essential.

 

Educational and Experience Requirements:

  • Proficient in Microsoft Office applications and database software understanding.
  • 1-3 year experience in a professional, customer-facing role.
  • Bachelor’s Degree.
  • Experience working closely with senior executives would be preferred, but not essential.

 

Please email a Covering Letter & CV to Marissah Burt, Senior Manager, Member Relations & Programs: mburt@babinc.org

 

NOTE: BritishAmerican Business is an equal opportunity employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee and are subject to the revision and amendment in accordance with the business needs and at the discretion of BAB.

Benefits

None

Level of Language Proficiency

Educational and Experience Requirements:

  • Proficient in Microsoft Office applications and database software understanding.
  • 1-3 year experience in a professional, customer-facing role.
  • Bachelor’s Degree.
  • Experience working closely with senior executives would be preferred, but not essential.


Professional Level

None specified

Minimum Education Required

4-year degree


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