HR (Human Resources) Manager

Company Information:

Ronald McDonald House Charities® of New England (RMHC NE) provides a comprehensive and supportive network of resources to children and their families through Ronald McDonald Houses, Ronald McDonald Family Rooms and Ronald McDonald Care Mobiles. Together, we can build greater capacity to serve children facing all pediatric illnesses at Boston’s children hospitals, Rhode Island’s children hospitals and other medical facilities throughout New England.

Job Summary:

The Human Resources Manager is responsible for coordinating all administrative activities related to the RMHCNE personnel systems. Their duties will include developing recruitment strategies, implementing systems for managing staff benefits, payroll, behavior, and onboarding new employees.

Reports To:

CEO

Essential Functions and Responsibilities:

• Serve as a member of the leadership team.
• Engage in strategic and long-term planning for Chapter growth and stability.
• Manage the staffing process, including job postings, screening resumes, recruiting, interviewing, background checks and reference checking, and hiring.
• Manage employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing employees
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies
• Develop and implement a professional development program for employees in partnership with managers
• Administer employee benefits programs, including health insurance, retirement plans, payroll, and paid time off
• Manage external 401K advisor administration and corresponding reconciliation of payroll and fees
• Maintain employee records and ensure compliance with all relevant laws and regulations
• Provide guidance and support to managers and employees on HR-related matters, including performance management, disciplinary actions, and conflict resolution
• Conduct regular training sessions on HR policies, procedures, and best practices
• Collaborate with department managers to identify staffing needs and develop workforce planning strategies
• Stay up-to-date on HR trends and best practices to ensure the organization remains competitive in attracting and retaining top talent
• Other duties as assigned.

Knowledge, Skill and Experience:

• Bachelor’s degree in Human Resources, Social Services, or a related field
• Minimum of five years of human resources proven experience
• In-depth knowledge of HR principles, practices, and legal requirements
• Proficient in running salaried payroll and benefits administration
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong communication and interpersonal skills
• Strong passion for the Mission of RMHC New England
• Language fluency in Spanish a plus

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to move and operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The employee must be able to move up to 30 pounds. Employee must be comfortable communicating in a variety of written and verbal settings including (but not limited to) answering phones, public speaking, facilitating meetings, making cold calls, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

PTO, Professional development budget