Development & Operations Manager

Job Type

Full Time


Minimum: $46,000
Maximum: $54,000



Start Date


Application Deadline



802 NW 70th Street
United States


Are you passionate about mental health education and advocacy? At NAMI Seattle, our vision is a world where all those impacted by mental health conditions know they are not alone, and are empowered to live their most fulfilling life. We are the local Seattle affiliate of the National Alliance on Mental Illness, working to meet unmet mental health needs within our community through support, referral, education, and outreach.

NAMI Seattle is seeking an organized, passionate, and personable Development & Operations Manager to serve as a leader in executing our development plan and keeping tabs on the moving parts related to money as we raise it. We estimate this position as approximately 60% Development and 40% Operations.

Our current organizational priorities are deepening relationships and putting quality first, and we need a Development & Operations Manager who can work with those two priorities informing their day-to-day efforts. This is a full time, exempt, salary position, averaging 37 hours per week, including paid sick and vacation, paid holidays, and health benefits. Additionally, we are committed to the professional growth of all of our team members and offer a modest budget for professional development each year.

You are a great candidate for this position if…

  • You love working with board members and other volunteers to collaborate and make things happen.
  • You are skilled at using donor data and giving trends to inform the implementation of a fundraising plan.
  • You understand that fundraising is about relationships, and enjoy building relationships with a wide variety of folks, from individual community members to corporations to foundations.
  • You are extremely organized – even if you’re not naturally detail-oriented, you have a system for keeping track of priorities so that no detail gets forgotten and no deadline is missed.
  • You are comfortable navigating the opportunities and challenges that come with being part of a growing organization.
  • You are passionate about the ways mental health intersects with other lived experiences and identities, and you bring an anti-bias and anti-oppression lens to the work that you do.
  • You already incorporate NAMI Seattle’s organizational values of Kindness, Community, Empowerment and Integrity into your everyday life and the work that you do.
  • You are able to find fun and humor in your daily work, and enjoy being part of a team that cares personally about each other.

Key Responsibilities:

Development (60%)

  • Fine-tune and execute the development plan to ensure financial resources for NAMI Seattle’s mission (with support from the Development Associate, Philanthropy Committee, and in partnership with the Executive Director – we know fundraising is a team sport!)
  • Continue to grow a culture of philanthropy across all levels of the organization.
  • Build/maintain relationships with and serve as the primary point of contact for sponsors, donors, and foundations.
  • Engage board members in donor stewardship and other relationship-centered fundraising strategies.
  • Continuously improve the philanthropy infrastructure, including technology, staff training, and organizational coordination.

Operations (40%)

  • Manage the nuts and bolts of business compliance yearly (eg: liability insurance, business licenses, charity status, etc).
  • Work with off-site financial and accounting services and internal team members to process revenue and expenses, and maintain superb records.
  • Assist with facilities management.

Why NAMI Seattle rocks: We are the only organization working to fill gaps in our mental health system through support, education, referral, and outreach - and everything we do is FREE for the people who need it. As our Development & Operations Manager, you will play an important role in making sure NAMI programs and services are available to every person impacted by mental health conditions, by ensuring we have the financial and infrastructure resources we need to keep rocking and rolling. Our team members build a stigma-free safe-haven that doesn't exist anywhere else.

Why you want to work here: As a team member at NAMI Seattle, you have the opportunity to do a wide variety of non-profit tasks, hone your skills, and make a difference every day. We are a small but mighty team that works together and appreciates one another. We intentionally build a culture that fosters personal and professional growth, and allows everyone to bring their whole selves to work.

The Nitty Gritty: Tasks

At the risk of making this job listing entirely too long - below are some more specific key tasks that the Development & Operations Manager is expected to perform in their role at NAMI Seattle:


  • Oversee and execute special campaigns and ongoing fundraising efforts including annual and special events such as the The Depressed Cake Shop (10.13.18), and our 40th Anniversary Gala (12.31.18).
  • Secure sponsorships for special events from existing sponsors, and solicit new ones.
  • Evaluate the effectiveness of current fundraising strategies (direct mail, email, etc)
  • Serve as staff Liaison to the Philanthropy Committee, leverage committee members for personalized interactions with our donors.
  • Work with the Development Associate, interns, and contract grant writer to maintain a grant prospect list and identify upcoming opportunities.
  • Develop and maintain relationships with foundations and funders; with the Executive Director (and other staff as appropriate) write and submit grant proposals.
  • Create systems and structures for high-quality, timely reporting to grantors, donors, and the community at large, and lead expense tracking for existing grant funds.
  • Supervise the Development Associate in the execution of their responsibilities (membership, database, special event logistics, donor acknowledgements) and ensure their work supports our overall development plan.
  • Participate in quarterly meetings with other staff to create the communications calendar, and actively support the timely execution of communications.
  • Provide bi-monthly reports regarding fundraising progress against the annual budget and development plan to the Executive Director in advance of board meetings, and attend board meetings as needed.


  • Maintain organized financial files including deposits, reimbursements, and expenses, in preparation for the annual audit.
  • Complete the annual report to the Secretary of State, renewal of state charity status, business license, and other yearly obligations to maintain the organization in good standing.
  • Monitor insurance policies and ensure timely renewal each year.
  • Deposit funds at the bank weekly.
  • Serve as the point person for our contracted IT support.
  • Maintain HR related documents and files, and assist the Executive Director in regular updating of Employee Handbook.
  • Work with the Program staff and Executive Director to ensure timely compliance with contract invoicing and reporting requirements.
  • Process time off requests, employee reimbursements, and payroll.



  • Paid holidays, sick, and vacation
  • Health benefits, 70% paid by the organization
  • Professional development opportunities
  • Awesome coworkers!

Level of Language Proficiency


  • Minimum of 4 years of experience in a nonprofit development setting.
  • Minimum 2 years of supervising at least one direct report.
  • Excellent relationship-building skills and the ability to interact warmly with people from a wide variety of backgrounds.
  • Use of a reliable vehicle for bank deposits and special event needs.
  • Available for consistent evening commitments (approximately 1-3 times per month) and occasional weekend commitments (approximately 4-6 times per year).
  • Excellent written and verbal skills in English.
  • Computer proficiency, especially with Microsoft Office.
  • Must be available for key upcoming events on 10.13.18 and 12.31.18.

Preferred Qualifications:

  • Fluency or proficiency in a non-English language.
  • Skill in nonprofit messaging and communications for special events and/or annual appeals.
  • NAMI Seattle is an equal opportunity employer. We are committed to building a team that represents at all levels the community we serve. People of color, LGBTQ & gender nonconforming people, veterans, and people living with disabilities, particularly people directly impacted by a mental health condition, are strongly encouraged to apply.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

To Apply:

Please email your resume and cover letter to, Attn: Ashley Fontaine.

The deadline for applications is August 26 by 9pm. Applications will be reviewed on a rolling basis.

What to expect: Applicants will receive an email confirming receipt of their materials.

Candidates moving forward in the interview process will be contacted by email regarding a phone screening, followed by in person interviews in late August. We expect final interviews will take place between September 5-13.

Our target start date for the Development & Operations Manager is September 20. This position will remain open until filled.