Outreach Specialist, Drug User Health Program

Job Type

Full Time




359 Green Street
United States



Under the supervision of the Overdose Prevention Manager and working alongside other staff, the Outreach Specialist will assist in implementing and evaluating outreach work plan, conduct street-level outreach for active injection drug users in high-need areas of Greater Boston, provide overdose prevention trainings with community groups and businesses and will provide on-site health education duties as needed.

Representative Duties:

  1. Conduct street-level outreach activities with active drug users in areas or neighborhoods identified as high-risk or high-need within program catchment areas. Includes, but is not limited to, Cambridge, Somerville, Malden, Watertown, Everett, Medford and the Jackson Sq. and Egleston Sq. neighborhoods of Boston.  
  2. Distribute safer sex, overdose prevention, and injection supplies to active users. Collect used syringes for safe disposal.
  3. Provide written and verbal harm reduction information on safer injection strategies, vein and abscess care, overdose prevention and HIV, STD and Hepatitis transmission to program participants and area providers. Provide appropriate referrals
  4. Provide practical interventions relating to injection site issues. Provide advice for basic wound or abscess care.
  5. Conduct blood draws for HIV/HCV/STI counseling and testing both on and off-site. Provide screening and risk reduction sessions, as well as education and referrals as necessary.
  6. Provide training on overdose prevention and naloxone to active users, their allies and other service providers.
  7. Provide clients with easily accessible, low threshold services that operate within the harm reduction framework. This includes assisting clients with accessing support services such as primary care, drug treatment, homeless shelters and legal advocacy, as well as enrolling them in syringe exchange and OD prevention services.
  8. Engage relevant stakeholders to identify areas or neighborhoods in need of needle exchange outreach services. 
  9. Participate in daily drop-in operations including opening and closing procedures to help ensure facilities are clean, safe and welcoming.
  10. Conduct activities related to building and maintaining partnerships with local first responders and conduct community advocacy
  11. Assist Outreach Manager in program development and evaluation
  12. Attend and participate in AAC, collaborator and funder meetings and trainings.


  • Degree in Community/Public Health or other related field or alcohol and substance use certificate. Relevant life and outreach experience may be considered in lieu of degree or certificate. 
  • Knowledge of and commitment to practice harm reduction in all interactions with program participants and at all stages of program planning processes.
  • Experienced in conducting outreach with at risk populations.
  • Significant knowledge of health-related issues faced by injection drug users, including awareness of injection drug user networks, norms and culture.
  • Strong organizational, interpersonal, written and verbal communication skills.
  • Previous experience implementing support groups and trainings a plus.
  • Previous experience with data collection and entry.
  • Self-directed, motivated and flexible with the ability to work independently and as part of a team.
  • Ability to work, on average, 1-2 nights per week and occasional weekends, to be punctual and perform tasks consistently.
  • Spanish and/or Portuguese fluency a plus

Physical Requirements:

 Ability to meet the following physical requirements with or without reasonable accommodations:

o   Sit at a computer station for extended periods of time

o   Ability to keyboard for extended periods of time

o   Ability to stand and walk as required by street outreach activities for up to 3 hours at once

o   Ability and willingness to conduct outdoor outreach throughout all seasons of the year

o   Ability to draw blood or willingness to learn phlebotomy skills 


Our comprehensive benefits package helps to reduce out-of-pocket costs for employees and supports a better work-life balance. Highlighted benefits include generous contributions towards medical and dental insurance, tuition reimbursement, matching retirement contributions, nearly 8 weeks of paid time off per year, and employee discounts at Fenway Health and with local community partners. 

Professional Level

Entry level

Minimum Education Required

No requirement

How To Apply


Please complete the ONLINE APPLICATION. You will be asked to upload a resume and cover letter.