Search

Job

Program and Membership Manager

Posted by
New
|
Published 16 days ago

The World Affairs Council of Charlotte (WACC) was founded in 1983 as an outreach program of UNC Charlotte and its Office of International Programs. As a non-profit, 501 (c) (3), non-partisan organization, it is supported by private funding from individual and corporate member dues and contributions. As a regional center for education and discussion of world affairs, the Council seeks to provide leadership for global thinking, believing that a broad perspective is necessary for effective competition in the global economy and for responsible citizenship in an increasingly interdependent political world.


The Council seeks an energetic, creative, dynamic and organized individual as Program and Membership Manager with the aptitude to manage multiple responsibilities in a fast-paced, high pressure and deadline oriented non-profit office environment. 

 

Essential Job Duties

This position performs a wide range of tasks in support of programming and membership initiatives as well as general support in other areas instrumental to the operation of the organization. Duties include management of individual membership campaign, providing administrative support for monthly programming and educational outreach initiatives, accounting and administrative responsibilities.


General and administrative duties are the foundation of the Council and all programs. The Program and Membership Manager will lead recordkeeping and the daily operations of the office. During large annual events or visits by distinguished international experts, all staff will contribute to program preparation and breakdown. Special projects may also be assigned for community programs or initiatives.

 

General duties and responsibilities will include:

Membership:

  • Maintain a CRM database of 5000+ individual and corporate members, including data entry and report development
  • Create renewal reminders on a monthly basis
  • Follow-up with prospective members by email, phone and mail with any requested information
  • Process payment information and acknowledge membership renewals
  • Send Thank You letters and follow up materials after renewals are received

 

Programming:

  • Manage information dissemination for programs, including the writing, printing and sending of mass mailing documents, Constant Contact email notifications and reminders
  • Represent the Council at events and provide information and promotional materials
  • Serve as primary contact for event registrations
  • Oversee set-up and check-in processes at all events
  • Maintain records of attendance at every event along with income and expenses for each program
  • Generate program materials and documents as needed (name tags, tabling, awards, etc.)
  • Perform post-program assessment and create final reports
  • Provide logistical and administrative support for two annual fundraisers – World Citizen Award Dinner, Joint WorldQuest/Academic WorldQuest
  • Collaborate with the VP, Programs & Education on educational outreach initiatives as needed
  • Work with travel agent to maintain group travel lists, develop itineraries, generate trip marketing materials, provide support for pre- and post- departure trips, and record payments and forms received
  • Provide transportation for speakers to events on a rotational basis with other staff
  • Work together with the Assistant Director, Programs and Development to develop programming for the WACC’s young professionals group, Young Professionals of the World Affairs Council of Charlotte


Office Management/ Administration:

  • Maintain supply inventory for entire office, includes soliciting requests, placing orders, distributing supplies and communicating with Council finance contact about payment
  • Generate, copy and distribute needed office forms such as return labels, letterhead, credit card forms and fax forms
  • Compile necessary information and create information packets to disseminate at Board of Directors meetings
  • Attend Board of Director’s meetings on a rotational basis with other staff and record minutes
  • Maintain equipment, troubleshooting for computer and other office equipment
  • Assist with annual Giving Tuesday and Year-End Appeal donation processes

 

Bookkeeping:

  • Process and enter all payment data received (cash, credit, check) into QuickBooks
  • Coordinate with WACC bookkeepers and accountants
  • Maintain WACC accounts and perform transfers to bank account
  • Maintain monthly accounting folders; deposit received checks as needed
  • Issue and send checks, invoices and receipts as needed/requested

 

The ideal candidate will have the following credentials:

 Minimum Requirements:

  • Excellent written and verbal communication skills
  • Bachelor’s degree is required
  • Must have knowledge and understanding of international and current issues
  • Familiarity with the Charlotte region and local business community
  • Ability to professionally work with a wide range of constituencies including top level corporate executives and community leaders
  • Must have experience and working knowledge of the Windows operating system and Microsoft Suite applications, including Word, PowerPoint, Publisher, and Excel
  • Must be able to work within a team environment or independently as needed
  • Flexibility to adjust schedule for evening and occasional weekend programs when needed
  • Must have reliable transportation and the ability to commute to off-site programs

 

Preferred Requirements:

  • Bachelor’s degree in an international or business-related field
  • Minimum 1-2 years of general office experience 
  • Knowledge of social media applications and technology applications
  • Knowledge of Constant Contact email/event service or similar
  • Knowledge of QuickBooks and general bookkeeping/ accounting 

The World Affairs Council of Charlotte (WACC) was founded in 1983 as an outreach program of UNC Charlotte and its Office of International Programs. As a non-profit, 501 (c) (3), non-partisan organization, it is supported by private funding from…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Contract
  • Start Date
    August 16, 2021
  • Application Deadline
    August 9, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Entry level

Salary

$30’s, commensurate with experience

Benefits

This position includes the following benefits:

  • Full health, dental, and vision insurance
  • Vacation
  • Up to 3% employer match on retirement plan

This position includes the following benefits:

  • Full health, dental, and vision insurance
  • Vacation
  • Up to 3% employer match on retirement plan

Location

On-site
9201 University City Boulevard, Charlotte, NC 28223, United States
UNC Charlotte - CHHS 227

Apply to This Job

Instructions:

Interested candidates should submit cover letter and resume to nameris@uncc.edu.

All fields are required
Resume must be uploaded in PDF format
Drag file here or browse
No file chosen
Drag file here or browse
No file chosen
By using the Idealist Application system, you consent to sharing your resume and other personal data with potential employers in accordance with Idealist’s Privacy Policy and Terms of Service.

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.