Trade Certification Specialist

The mission of Fair Trade USA's Certification Team is to develop, implement, and continuously improve a transparent and credible assurance model that instills confidence in the Fair Trade USA seal and is easily understood by all stakeholders. We ensure compliance with Fair Trade USA Standards and guarantee claims throughout each product’s chain of custody. Working directly with the Senior Certification Manager and collaborating with the entire Certification Team and counterparts in Partnerships Development, Producer Services and Tech teams, this position is responsible for Fair Trade USA’s Trader certification process.

Primary Responsibilities:

• Manage assessment of Fair Trade transactions and analyze compliance.
• Execute chain of custody audits against the Trade Standard 2.0.0, identify trader non compliances, and guide traders in implementing corrective action plans.
• Maintain certification relationships with Fair Trade USA traders, providing compliance guidance and ensuring adherence to certification requirements.
• Manage oversight of transaction data within MS excel spreadsheets.
• Work effectively as a team member, supporting peers in day-to-day certification processes.
• Improving the Trade program by supporting the team in program documentation.

Qualifications:

 Skills, Experience, & Knowledge

• Must have a minimum of 2 years of professional work experience in relationship management.
• Must have exceptional oral and written communication skills in English, and basic math skills.
• Must be detail oriented, logical, systematic, methodical and be able to problem solve and often work autonomously.
• Must have the ability to be flexible, adaptable, and to multi-task in a fast-paced and deadline-oriented environment.
• Experience with collecting, analyzing, auditing and reconciling data.

Education & Training

• Bachelor’s degree or equivalent experience required.

Technology & Software

• Proficiency in MS Office applications (most notably in MS Excel).
• Experience in CRM software like Salesforce.

Location:

This position can work out of the Bay Area (Oakland) or Remote U.S.