Search

Job

Worcester County Food Bank SNAP Outreach Associate

Posted by
New
|
Published 3 days ago

DESCRIPTION:

Worcester County Food Bank (WCFB) believes that food is a fundamental right of all people and that hunger is an issue of social justice. WCFB’s mission is to engage, educate, and lead Worcester County in creating a hunger-free community. To that end, WCFB annually collects over 6 million pounds of perishable and non-perishable food and distributes it through a network of Partner Agencies, including food pantries and community meal programs, trains Partner Agencies in food safety, and advocates for systemic and sustainable solutions to support children, families, and senior citizens in being more food secure and healthy.

Under the supervision of the Director of Advocacy (temporarily Agency Relations Manager), the SNAP Outreach Associate will perform outreach to low-income communities throughout Worcester County to promote awareness of and increase access to SNAP benefits. The Associate will provide direct assistance to clients applying for SNAP benefits and will oversee between 8 to 12 SNAP participant cases each month and follow up with participants regarding completion of application, pending documents, interview appointments, recertifications, and case outcome.

This position has been changed due to the Covid-19 Pandemic, for the time being all outreach and participant cases will be conducted on-site at WCFB via phone or other technology to ensure social distancing. WCFB will continue to follow CDC guidance, and in the future this position will be expected to travel to WCFB Partner Agencies to provide in-person assistance. The 20 hours per week include a combination of morning and afternoon hours. 

In the case of a local, state, or federal emergency, WCFB is an essential organization and so this position is essential and will be called upon to perform essential duties in order to carry out the mission of WCFB.

RESPONSIBILITIES:

•       Become knowledgeable of the SNAP Program regulations, eligibility requirements, and application process,

•       Conduct direct service outreach to food-insecure families, individuals, seniors, people with disabilities, and other diverse populations; conducted on-site at WCFB via telephone and computer as well as at Partner Agency locations when safe to do so.

•       Assist eligible SNAP participants with the SNAP application and ensure completion, 

•       Conduct outreach to potential eligible SNAP applicants utilizing DTA-provided SNAP GAP list.

•       Serve as liaison between participant and the MA Department of Transitional Assistance (DTA) for follow-up and communication as needed,

•       Advocate on behalf of participants if obstacles occur, or refer to WCFB partner at Community Legal Aid,

•       Update tracking systems in Microsoft Excel,

•       Attend weekly meeting to discuss work with Supervisor,

QUALIFICATIONS:

•       Bilingual skills in prominent languages spoken locally highly desired, including Spanish, Vietnamese, Portuguese

•       A strong sense of and respect for confidentiality involving both Partner Agency guests and employees, 

•       Commitment to WCFB’s mission, 

•       Passion for hunger relief, social justice, and interest in public benefits assistance or social work,

•       Must have excellent customer service and communication skills, and the ability to establish rapport, 

•       A valid driver’s license and reliable transportation, having a car is preferable as travel is expected to be a major component of this position in the future depending on CDC guidance,

•       Ability to work and communicate in a variety of settings with culturally diverse families and communities with the ability to be culturally sensitive and appropriate,

•       Ability to work independently and collaboratively, 

•       Strong computer proficiency in Windows, Excel, Microsoft Word, Internet, and e-mail applications,

•       All applicants will be subject to a full background check including a CORI.

 Pay Range: $15.00 - $18.00/hr.     Status: Part Time (20 hrs/wk) - Non-exempt

How to Apply:    A formal cover letter is required for consideration.

1) Online at Idealist

2)    E-mail HR@foodbank.org (subject line: “SNAP Outreach Associate”); or

3)    Mail cover letter and résumé to Worcester County Food Bank, Attn: Lara Greene, 474 Boston Turnpike, Shrewsbury, MA 01545. 

WCFB is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.  We strongly encourage people of color, women, LGBTQ + individuals, people with disabilities, and people living with or have experience of poverty to apply.

DESCRIPTION:

Worcester County Food Bank (WCFB) believes that food is a fundamental right of all people and that hunger is an issue of social justice. WCFB’s mission is to engage, educate, and lead Worcester County in creating a hunger-free…

Details at a Glance

  • Time Commitment
    Part Time Schedule
  • Start Date
    July 1, 2021
  • Application Deadline
    June 28, 2021
  • Education
    High School Diploma Required

Salary

$15,600 - $18,720

Benefits

Those provided by law; Sick Time and Workers' Compensation

Those provided by law; Sick Time and Workers' Compensation

Level of Language Proficiency

Bilingual skills in prominent languages spoken locally highly desired, including Spanish, Vietnamese, Portuguese

Bilingual skills in prominent languages spoken locally highly desired, including Spanish, Vietnamese, Portuguese

Location

Remote
Work must be performed in or near Shrewsbury, MA
Associated Location
Shrewsbury, MA, USA

How to Apply

A Formal Cover Letter is Required for Consideration

A Formal Cover Letter is Required for Consideration

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.