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Office Administrator

Posted by
Step Forward Foundation
|
Morgan Hill, CA
New
|
Published 16 days ago

Step Forward Foundation is looking for an Office Administrator. The position will be full-time with a three-month probationary period to permanent after evaluation. The Office Administrator will answer the main phone line for Step Forward and provide administrative support to the attorneys and Department of Justice representatives.  The Office Administrator position is required to be in the office from Monday to Friday from 8:30 AM to 5:00 PM, four days in our Morgan Hill, CA office and one day in our San Jose, CA office. 

Step Forward is a legal aid organization that focuses on survivors of sexual assault, domestic violence, and human trafficking. We currently provide free immigration and family court representation to primarily Spanish-monolingual clients. With a team of twelve, we are a tight-knit group who treat each other like family, and all pitch in when needed. We will train new hires and encourage learning. This is a great opportunity for someone looking to enter the legal field and help survivors of victimization.

Responsibilities:

·      Answer incoming calls for a very busy, multi-line phone system.

·      Develop and maintain a sufficient understanding of Step Forward Foundation’s service areas to accurately transfer calls and provide callers or walk-ins with information and referrals as appropriate.

·      Sort and distribute incoming mail, packages and faxes and process outgoing mail and other deliveries.

·      Manage office supply inventory.

·      Support the attorneys and DOJ Representatives, who are currently remote, by performing administrative support tasks as drafting correspondence, copying, filing, maintaining client files, entering data, writing up client stories and inputting data to assist with reports to funders; and legal support tasks as communicating with clients directly (in-person or over the phone), filling out forms, and the like.

·      Translate documents between Spanish and English and provide Spanish interpretation assistance as needed. 

Requirements:

  • High School Diploma or GED.
  • Spanish proficiency required.
  • Excellent communication skills and professional telephone manner.
  • Ability to work effectively with people of all professional levels and cultural backgrounds.
  • Strong interpersonal skills including patience, tact and courtesy.
  • Experience using Microsoft Office.
  • Ability to learn new software programs, such as Slack. 
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Strong organizational skills.
  • Attentive to detail.
  • Patience working with traumatized individuals.

Benefits:

PTO: 12 holidays, vacation, sick time, personal days

Health, Dental, and Vision Insurance (100% premium for staff)

Application:

Please provide resume and cover letter to Karen Schulz, Executive Director, at apply@stepfwd.org. Cover letter should reflect Spanish/English fluency.

Step Forward Foundation is looking for an Office Administrator. The position will be full-time with a three-month probationary period to permanent after evaluation. The Office Administrator will answer the main phone line for Step…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    October 8, 2021
  • Education
    High School Diploma Required
  • Professional Level
    Entry level

Salary

USD 31,200 - USD 35,360

Benefits

PTO: 12 holidays, vacation, sick time, personal days

Health, Dental, and Vision Insurance (100% premium for staff)

PTO: 12 holidays, vacation, sick time, personal days

Health, Dental, and Vision Insurance (100% premium for staff)

Level of Language Proficiency

Spanish (Professional Working Proficiency)

Spanish (Professional Working Proficiency)

Location

On-site
Morgan Hill, CA, USA

Apply to This Job

Instructions:

Please provide resume and cover letter to Karen Schulz, Executive Director, at apply@stepfwd.org. Cover letter should reflect Spanish/English fluency.

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