Nonprofit

Senior Donor Relations Specialist

Hybrid
Work must be performed in or near Boston, MA
New
|
Published 11 days ago

Details at a Glance

Job Type
Full Time
Start Date
August 12, 2024
Salary
USD $60,000 - $80,000 / year

Description

WBUR's Membership team is responsible for converting WBUR listeners and readers into contributors. The Membership program generates approximately $11M annually from roughly 60,000 members who donate to WBUR. 

The team of eight is responsible for converting, retaining and upgrading members as well as ensuring members have an exceptional experience. WBUR Memberships holds approximately 5-6 core fundraising campaigns per year and revenue is generated through those campaigns and a host of channels. The work environment is fast-paced and meeting deadlines is critical for success. 

In this program management and donor stewardship-focused role, the Sr. Donor Relations Specialist will be responsible for developing, communicating, and fulfilling the value proposition of being a member. They manage key projects from initiation to completion while also overseeing an effective stewardship program for WBUR & Circle Round Club members. They perform essential administrative tasks to provide donors with an exemplary giving experience and to strengthen donor engagement. This position reports to the Associate Director, Membership Operations.

Essential Functions:

  • (20%) Manage WBUR Member stewardship, including the development of communications and the creation and execution of additional appreciation strategies.
  • (20%) Collaborate with Membership colleagues, as well as cross-functional teams, to ensure success of the Membership program and align goals with organizational objectives.
  • (20%) Oversee the development and distribution of benefits, including member events, newsletter, and member card.
  • (20%) Manage Circle Round Club donation program to meet or exceed revenue goals for our children's podcast. Collaborate with internal stakeholders to develop fundraising strategy, manage benefit fulfillment, support live events, and provide an exemplary donor experience.
  • (10%) Lead the planning, execution, and closure of assigned projects within scope and on schedule. Monitor and report on project progress as needed.
  • (10%) Assist with member services including answering donor inquiries via phone and email.


WBUR's Membership team is responsible for converting WBUR listeners and readers into contributors. The Membership program generates approximately $11M annually from roughly 60,000 members who donate to WBUR. 

The team of eight is…

Benefits

We offer our employees both hybrid and in-office work arrangements.

We also offer:


We offer our employees both hybrid and in-office work arrangements.

We also offer:

Level of Language Proficiency

Education and Experience:

  • Bachelor's degree in marketing, communications, or related field; or equivalent/relevant experience.
  • 3-5 years of work experience.
  • Experience in fundraising, project management, or similar roles.

Capabilities and Proficiencies:

  • An excitement about WBUR’s mission to provide an essential public good: high-quality journalism and enriching experiences that foster understanding, connection and community.
  • Proficiency with digital marketing tools such as MailChimp, Constant Contact or MarketingCloud; donation management platforms; and CRM software such as Salesforce.
  • Strong interpersonal skills with an orientation to collaboration.
  • Excellent written and verbal communication skills.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.


Education and Experience:

  • Bachelor's degree in marketing, communications, or related field; or equivalent/relevant experience.
  • 3-5 years of work experience.
  • Experience in…

Location

Hybrid
Work must be performed in or near Boston, MA
890 Commonwealth Avenue, Boston, MA 02215, United States

How to Apply

Please submit a cover letter and resume through the Boston University job portal: https://bu.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=313559

Please submit a cover letter and resume through the Boston University job portal: https://bu.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=313559

Illustration

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.