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Circulation & Marketing Coordinator

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Published 10 days ago

Responsible for facilitating and coordinating processes and procedures for the Publications Section, and responsible for all circulation management for War Cry, Peer, Word & Deed, and other publications and communications produced by the Publications Section. Responsible for identifying markets for the advertising of all publications as well as bringing in advertisements to be placed in our publications. Will attend expos and conferences in order to market publications. This position requires handling of sensitive data for both The Salvation Army offices and personnel as well as the general public. This position requires a high level of tact, knowledge of Salvation Army procedures and strong communication skills.

Responsible for database management pertaining to all circulation matters in both curricula and publications. Serves as the point person for communication with Salvation Army units across the country, Territorial Circulation Managers (TCMs), territorial youth departments, vendors who use the database, individual subscribers and the general public. Responsible for updating the database, handling and processing all mail, coupons, correspondence and business reply mail. Maintains regular communication with TCMs, vendors and Salvation Army units as required. Generates reports for use by National and Territorial Circulation and Finance Departments. Works with department staff to apply database to marketing strategies.

Monitors and updates the circulation database daily. Handles all inquiries related to circulation that come through the designated phone line and email. Follows up with all inquiries within 72 hours and updates the database and/or inform department staff and printing and distribution vendors accordingly. Sends packets of mail received to each Territory weekly. Records information on business reply mail cards and QR codes into a spreadsheet. Generates a statistical report on this information annually. Consults territorial circulation managers on all matters pertaining to circulation, i.e., efficiencies in database management, circulation best-practices, etc. Coordinates and leads annual teleconference meeting with territorial circulation managers. Uploads mailing lists to vendors on schedule for printing and distribution of publications. Works with Quad Graphics to generate circulation reports for national and territorial billing purposes. Responsible for handling money (cash, checks) received in return envelopes – copying checks, forwarding checks or cash and correspondence to the Finance Department. Provides statement of ownership and circulation annually as required by the Post Office. Handles all requests for additional and replacement copies of publications. Conducts various market research programs and processes on publication and deliverables. Analyzes research findings and create report briefs for section leadership.

Serves as gatekeeper for USNCED and Publications Circulation email accounts. Creates a semi-weekly newsletter for NHQ based on stories from the field and within NHQ. Works with ad company to secure ads for War Cry, Peer and other publications. Markets Peer, War Cry and Crest Books to outside markets. Identifies and coordinates exhibitor space for publications at relevant conferences (NYWC, Orange Conference, Catalyst, EPA, etc). Represents Publications at exhibit opportunities. Coordinates with media manager on marketing and ad strategies.

Makes travel arrangements/reservations for the National Youth Secretary.

Education and Experience:

Bachelor’s degree in business, communications, journalism, or relevant degree, and four years experience performing administration duties and project management.

May require valid state driver's license.

Knowledge of the English language including proper grammar and punctuation. Knowledge of Microsoft Office Suite. Knowledge of accepted practices and techniques involved with report preparation, record keeping, public relations, interpersonal relations, and business communications both oral and written. Ability to learn and become proficient in specific computer software. Ability to work under pressure of deadlines and determine the most efficient method to meet deadlines with minimal supervision.

Responsible for facilitating and coordinating processes and procedures for the Publications Section, and responsible for all circulation management for War Cry, Peer, Word & Deed, and other publications and communications…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    October 31, 2021
  • Education
    4-Year Degree Required

Benefits

Benefits after 90 days. Free underground parking and lunches offered.

Benefits after 90 days. Free underground parking and lunches offered.

Level of Language Proficiency

Highly proficient in the English language.

Highly proficient in the English language.

Location

On-site
615 Slaters Lane, Alexandria, VA 22314, United States

How to Apply

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters…

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