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Senior Manager of Volunteers and Curriculum (DC, MD, VA)

Posted by
Higher Achievement
|
Baltimore, MD

Higher Achievement


New
|
Published 24 days ago

The salary for this regular, exempt position is in the high fifties and is commensurate with skills, education, and experience.

Higher Achievement is hiring for the position of Senior Manager of Volunteers and Curriculum. This position will be remote during the Covid-19 pandemic, and must be able to work out of a Higher Achievement office in Baltimore, DC, or Richmond once offices re-open.

Summary of Role: Reporting to the Senior Director of Programs, the Senior Manager of Volunteers and Curriculum is responsible for the development and implementation of the strategy to recruit volunteers, the development and refinement of volunteer training, evaluation of program effectiveness on improving scholar outcomes, and meeting organizational volunteer retention goals. The Senior Manager designs the curriculum, training, and ongoing support for our volunteers who work with our scholars. Higher Achievement’s volunteers are key to our scholars’ success and make a measurable and clear impact on the lives of young people.


Our Team

Talent is everywhere, but opportunity is not. Higher Achievement works to close the achievement gap for motivated, underserved students from low-income communities with rigorous mentoring, individualized attention, and comprehensive academic support.

Founded in 1975 in Washington, DC, Higher Achievement has changed the lives of more than 10,000 young people in the mid-Atlantic. We intervene during the critical transition to middle school and beyond by providing 5th-8th grade students with academically rigorous programs, social-emotional learning, and opportunities to build relationships with caring role models. As 8th graders prepare to graduate from our program, we help them successfully transition to advanced high school programs that keep students on track for college. As a result, 95% of Higher Achievement scholars graduate high school on time.

We currently host programs in Washington, DC, Alexandria and Richmond, VA, and Baltimore and Prince George’s County, MD. Higher Achievement’s award-winning model is proven by leading research and demonstrated student success. For more information about Higher Achievement, visit our website, http://www.higherachievement.org


Key Duties

1)      Volunteer Recruitment - Strategy Development: Develop, vet, refine, and implement the strategy around volunteer recruitment, training/effectiveness, and retention. Responsible for hitting org-wide mentor recruitment and retention goals each year.


2)      Volunteer Recruitment - Strategy Execution: 1) Work directly with Executive Directors to generate mentor leads through university and corporate partners. 2) Coordinate and train approximately 14 Volunteer & Scholar Coordinators (VSCs) and the Program Coordinator during mentor recruitment season (May to October) to generate mentor leads outside of university and corporate partners 3) Coordinate and train approximately 14 Volunteer & Scholar Coordinators (VSCs) and the Program Coordinator during mentor recruitment season (May to October) to convert all leads into mentors with completed trainings, background check processes and clear center assignments.


3)      Volunteer Management – Mentor Engagement and Program Quality: Directly supervise AmeriCorps Recruitment Fellow(s) and manage their work plans. Create and implement trainings for all staff and mentors. Train full-time staff (VSCs) to lead mentor trainings and mentor feedback/development sessions, and conduct observations to provide direct feedback to VSCs on mentoring/curriculum execution and quality. Evaluate the quality/impact of the trainings over the course of the year, and refine training content and communication with staff leads as needed. Through SDOP (and with Academics and HSP SME), build year-round work plans for the Volunteer & Scholar Coordinators (VSCs) and create clear link for feedback to local staff (Directors of Program Operations and Center Directors)


4)      Mentoring Curriculum: Responsible for the ongoing development and implementation of mentoring curriculum, including day-to-day (lesson creation, staff and mentor training, resources, parent and mentor newsletters, and schedules) and the ongoing evaluation and adaptation of the curriculum (creating a feedback loop for staff, mentors, and scholars, managing an ongoing working group, managing all staff and mentor communication around changes, vetting additional lessons/curriculum options, etc.).


5)      Evaluation: Review, analyze, and engage volunteers and staff, management around data/outcomes, and next steps.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is similar, related, or a logical assignment to the position.

Knowledge, Skills, and Abilities

·        Bachelor’s degree

·        Commitment to the mission and work of Higher Achievement, with understanding of the unique challenges facing first-generation college students

·        Minimum of 4+ years of related work experience including:

  • 4+ of experience in education, non-profit, college access, or related field with history of driving significant gains in student achievement
  • 4+ Experience training, managing or coaching team of adults with demonstrated results
  • Experience with vetting and implementing academic curriculum in a K-12 setting
  • Experience working or volunteering directly with middle school youth

·        Familiarity with best practices in mentor and volunteer management, with experience recruiting, engaging, and managing volunteers and a demonstrated ability to implement field best practices to get results with volunteers

·        Familiarity with providing feedback to adults on instruction and engagement

·        Ability to compellingly convey Higher Achievement’s mission in a manner that will engage potential volunteers and partners

·        Demonstrated ability to design, implement and evaluate programs using qualitative and quantitative methods, and the ability to use data to motivate staff and inform programming

·        Facility with tools such as Excel and databases such as Salesforce strongly preferred.

·        High-level of comfort with online technology (Office365, Salesforce, Dropbox, Virtual Meeting Platforms), with the ability to serve as a Salesforce Power User

·        Experience with project management including working across teams with a focus on implementation

·        Experience with change management, including seeking feedback, decision-making, creating buy-in, and communication

·        Strong writing skills with a high level of attention to detail, and strong verbal communication skills, including in remote and in-person settings and in one-on-one and group settings (making presentations and conducting trainings)

·        Strong organizational skills, with an ability to manage competing timelines and many details at one time

 

*In addition to the qualifications listed above, Higher Achievement will also prioritize the demonstration of its Core Competency behaviors. All positions are also required to pass any background checks and clearances required for that role by state law, district policy, or grant requirements.


Higher Achievement Core Competencies: Higher Achievement values our core competencies, and as such, we expect that competitive applications will be able to demonstrate strengths in these areas:

  • Proactively builds relationships to advance Higher Achievement's mission.
  • Uses candid communication to express ideas and to listen to the thoughts and feedback of others.
  • Persistently pursues excellence by holding oneself to high expectations and seeking the best.
  • Possesses a growth mindset for learning new things and stepping out of one’s comfort zone.
  • Maintains a solutions-oriented mindset during planning periods and when challenges arise.

Compensation and Benefits: The salary for this regular, exempt position is in the high fifties and is commensurate with skills, education, and experience. Higher Achievement offers competitive benefits, including: company-paid insurance (medical, dental, vision, life, and long and short-term disability insurance); thirteen paid holidays in FY21; five weeks paid time off; retirement plan with company match and professional development and training opportunities. 


Physical Requirements and Work Environment: Work is regularly performed in an office environment and a school setting. Employee may spend long periods of time sitting, standing, and walking. Must be able to walk from one part of the worksite to another and climb stairs. Employee regularly lifts, carries, and positions objects weighting up to 20 pounds. Position involves regular use of a computer and keyboard, telephone, and face-to-face communication in small and large group settings with youth and adults; employee must be able to communicate clearly and professionally in all of these situations. Employee must have visual, auditory, and physical ability to respond quickly to critical incidents involving students and act in an emergency situation.


Additional Information: Higher Achievement’s physical offices are currently closed due to the Covid-19 pandemic with all staff working virtually from home. Candidates must have the ability to work virtually from home while Higher Achievement offices are closed, and once the physical offices re-open this role will be based out of a Higher Achievement office in Baltimore, DC, or Richmond. This person will spend time in all of these Higher Achievement offices. Regular travel between Baltimore, DC, and Richmond (several trips per month including evenings for conducting center observations/support). Candidate must have ability to travel in between main office and achievement centers in Higher Achievement cities on a regular basis. This position requires a criminal background check prior to hire, and candidate must be able to pass all additional clearance requirements as mandated by school districts and state/local municipalities. 


Higher Achievement provides equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, religion, national origin, ancestry, gender, sex, gender identity or expression, age, medical condition, sexual orientation, marital status, citizenship, pregnancy, physical or mental disability, genetic information, veteran status, military status, caregiver or family status, political affiliation, or any other characteristic protected by federal, state, or local laws.

Higher Achievement is hiring for the position of Senior Manager of Volunteers and Curriculum. This position will be remote during the Covid-19 pandemic, and must be able to work out of a Higher Achievement office in Baltimore, DC, or Richmond…

Details at a glance

  • Remote Possible
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional

Benefits

Higher Achievement offers competitive benefits, including: company-paid insurance (medical, dental, vision, life, and long and short-term disability insurance); thirteen paid holidays in FY21; five weeks paid time off; retirement plan with company match and professional development and training opportunities. 

Higher Achievement offers competitive benefits, including: company-paid insurance (medical, dental, vision, life, and long and short-term disability insurance); thirteen paid…

Location

Baltimore, MD

How to Apply

Visit Higher Achievement’s website (www.higherachievement.org) and click on “Careers” at the very top right of the page. Click on Job Boards to find this listing and submit application from there. Interested applicants must respond to application questions and upload a resume and cover letter. Priority consideration will be given to applicants who address the listed qualifications and their interest in the mission and work of Higher Achievement in their cover letter. Applications will be accepted until position is filled; interested applicants are encouraged to apply immediately. Please, no phone calls, emails or recruiters.

Visit Higher Achievement’s website (www.higherachievement.org) and click on “Careers” at the very top right of the page. Click on Job Boards to find this listing and submit application…

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