Change Management Consultant - Individual Performance Management

Job Type

Full Time



Start Date


Application Deadline





Company Description:

The World Food Programme is the world's largest humanitarian agency, fighting hunger worldwide.In emergencies, we get food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After the cause of an emergency has passed, we use food to help communities rebuild their shattered lives.WFP is part of the United Nations system and is voluntarily funded. To learn more about WFP's operations, please visit our website at:

Job Description:


WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance



The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.





Strengthening the internal Performance Management and Accountability frameworks and practices is one of the most relevant current challenges that international organizations, specifically UN organizations, are facing. External donors and Senior Management of organizations have identified this as a top priority and a key to ensuring organizations are working efficiently and effectively. Within the Human Resources Division, the Individual Performance Strengthening Branch plays a key role in this area. This branch focuses on strategies and tools that support the alignment, engagement, and performance management of the staff in the organization. Strengthening individual performance management is a top priority for WFP.




The Individual Performance Strengthening Branch is seeking a consultant who will be a focal point for driving change in the performance management culture and day-to-day practices at WFP. Working closely with managers at all levels, HR colleagues and staff globally, the consultant will contribute to the development and adoption of new performance management initiatives. The position requires excellent communication skills with the ability to persuade and influence a wide range of key stakeholders and adapt communication style to different audiences. The role requires flexibility to travel to deliver training and support to colleagues in many of the 80 countries where WFP is present. The HR division as a whole is undergoing innovative and dynamic change, as it is further strengthening its role as a strategic partner to Country Offices, Regional Bureaux, and HQ Divisions. The consultant will contribute to this strategy and help guide the overall change process.


KEY ACCOUNTABILITIES (not all-inclusive)

Contribute to the effective development, engagement with and implementation of a new performance management process and tool

Lead communication and engagement plans/strategies;

Devise the strategy, outlining the key steps and timeline to help change the performance management culture and practices within the organization, including key metrics to assess the impact of culture change;

As part of the desired cultural change process, help develop relevant training sessions and travel to Country Offices and other deep field locations to provide such training and guidance to managers on carrying out performance management related activities including giving feedback; coaching; goal setting and development planning;

Prepare and revise as necessary materials and resources related to effective performance management

As required, review and revise as necessary policies and guidelines

Build networks and engage with counterparts in other UN agencies on the above matters and share experiences and best practices; stay relevant and up-to-date with market practices and external networks to reinforce capabilities, credibility, and share new information with colleagues

Assist with other projects and initiatives within the team, as required.






Advanced university degree in Human Resources, Organizational Change Management, Organisational Development, Business Administration or a related field, or first level degree with extensive work experience.



Fluency (level C) in English required. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese is an asset.



A minimum of seven years of progressively responsible experience in human resource management, at least three years of which should have been related to change management.

Practical knowledge and experience of effective change management processes including stakeholder analysis, engagement strategies, dealing with resistance, embedding new ways of working

Proven track record of delivering change initiatives with tangible outcomes and impact

Knowledge of current best practice in managing performance in organisations is desirable

Experience in the design and delivery of capacity building sessions and development of materials and resources related to performance management.

Excellent communication skills and the ability to deliver engaging interactive workshops and learning experiences.

Demonstrated ability to effectively partner with and advise colleagues at all levels, including senior managers.

Action-oriented and a demonstrated capacity to deliver high-quality work and meet demanding timeframes.

Experience in working in multicultural environments and ability to flex approach to the particular cultural context.


WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP. Click on: “Our work” and “Countries” to learn more about WFP’s operations.

Deadline for applications: 21 September 2018

Ref. VA: 87504

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Professional Level

None specified

Minimum Education Required

No requirement