Operations and Public Policy Specialist

Job Type

Full Time


Details: commensurate with experience



Start Date


Application Deadline



40 Court St.
Suite 410
United States


About the Children’s League of Massachusetts

The Children’s League of Massachusetts (CLM) is a statewide non-profit association of over 75 private and public organizations and individuals that collectively advocate for public policies and quality services that are in the best interest of the Commonwealth’s children, youth, and families. It is through public education and advocacy that CLM promotes the availability, accessibility, and quality of these needed services. 

As providers, consumers, advocates, purchasers and regulators of services, CLM members know firsthand the issues facing today’s children and youth, as well as the challenges inherent in addressing them. During this time of major shifts in the delivery and funding of children, youth, and family services, CLM serves as a forum for the exchange of information and ideas among members, a vehicle for keeping the focus on the needs of children, youth, and their families, and a powerful source of common action.

CLM works independently and in coalition around these critical areas to advance public policy by developing needed legislation, analyzing the state budget as it affects children and families, and promoting evidence-based best practices. CLM also works to educate both the public and policy-makers about national trends and pressing state-wide issues regarding the child welfare system.

Job Summary

The Operations and Public Policy Specialist (OPPS) is responsible for the day-to-day office management, coordination and recruitment of membership, and corporate administrative and clerical details of a 501(c)4 membership association and its 501(c)3 supporting organization and their board of directors. In addition, the OPPS will work with the CLM team, committees and task forces to develop and advance CLM’s public policy agenda. It is suggested that the applicant have strong communication skills and an interest in issues that affect children and families, specifically those related to behavioral, mental, and public health.

This is a great job opportunity for someone looking to launch their public policy career as well as master the fundamentals of managing a non-profit organization. If you are looking for a forward-thinking organization where you can put your management, relationship building, communication and fundraising skills to work and help advocate for the of children and families in the Commonwealth, CLM is the place for you.

Essential Responsibilities:

Membership Coordination

  •  Attend all Board of Directors and Executive Committee meetings, keeping notes of record for CLM and reporting on areas of membership and other subjects as needed;
  • Maintain and update Membership Database to reflect members' account status, track renewal process, administer invoices to members, and update master communications lists;
  •  Serve as the liaison between the staff and CLM Board of Directors when requested, including notifying members of upcoming Board, Executive, and other meetings;
  • Work with the Executive Director to determine new avenues for CLM to work on recruiting membership including a new member recruitment packet of material for distribution.

Office Management

  • Serve as the first point of contact in the office: answering phones, responding to email and traditional mail;
  • Perform office duties, including managing the mail, and overseeing mass mailings, monitoring and ordering supplies, copying, and filing;
  • Organize and manage all necessary bills, contracts, renewals, forms, etc.;
  • Prepare monthly financial statements with outside vendors;
  • Complete all billing statements and renewals;
  •  Prepare monthly credit card statements and collecting all necessary documentation;
  •  Maintain human resource files, including: health and dental benefits, policies and procedures manuals for the corporations and 403(b) records, and payroll processing including managing leave time.
  • Assist Executive Director in preparation of End of Year documents for financial review by outside auditor;
  • Manage and troubleshoot with outside vendors, office systems, including telephone, voice mail, website and computer issues.

Policy Support:

  • Participate in coalition and task force meetings, policy briefings, conferences, and other events related to CLM’s policy agenda;
  • Organize and run CLM coalitions and task force meetings and other events related to CLM’s policy agenda;
  • Schedule coalition and task force meetings, take meeting minutes and distribute as appropriate;
  • Track, monitor, research, and prepare policy and/or advocacy materials as needed;
  • Contribute to the research, development, analysis, and implementation of CLM’s policy and state budget agenda;
  •  Develop written materials, including research briefs, memos, white papers, fact sheets, presentations, and other materials as needed;
  •  Attend meetings with the Executive Branch and the State Legislature as needed
  •  Participate actively in staff discussions and meetings;
  • Other duties as assigned.

Special Projects:

In the role Operations and Public Policy Specialist, you will be expected to provide planning and logistical support including preparation of materials, ordering supplies, and physical set-up of space for such projects under the guidance of the Executive Director. Those projects include but are not limited to: Monthly Board of Director’s Meetings; CLM Annual Day of Advocacy; Children’s Services Appreciation Week; Participation in CLM ad-hoc task force meetings; and Art Contest Coordination.

Desired Skills and Experience

  • Minimum Education Required: Bachelor’s degree
  • 1-2 years of relevant experience preferred;
  • Expert skill in MS Office suite of programs, WordPress, and other social media tools required;
  • Experience working with QuickBooks;
  • Strong organizational, interpersonal, and problem-solving skills;
  • Ability to research and keep up-to-date on over 70 members and their interests;
  • Aptitude for detail and commitment to accuracy and follow through;
  • Experience working with senior nonprofit leaders;
  • Demonstrated ability to multi-task and manage many responsibilities;
  • Ability to work independently and as part of a team;
  • Effective oral and written communication skills;
  • Willingness to share own ideas, even among senior staff and Board members;
  • Ability to comfortably lift 30 pounds; and
  •  Must have access to reliable transportation and be able to travel to monthly board meetings and other events around the state not located on public transportation;
  • Knowledge of elected and appointed officials; and
  • Experience managing a small office


503(B) retirement; health and dental insurance; paid vacation, sick and personal days

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply


Please send cover letter and resume to hr@childrensleague.org