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Volunteer Engagement Coordinator

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Published 13 days ago

This position will support the efforts of the Partnerships & Programs team by recruiting, training, supervising, and recognizing volunteers who support the agency’s clients and programming. The Volunteer Engagement Coordinator (VEC) will work with other agency staff to identify and publicize volunteer needs. Additional duties include providing oversight for on-site evening programming, group volunteer opportunities and holiday sponsorship programs

This work requires being onsite, in-person and working directly with families and children residing at the shelter, volunteers and staff.  Safety precautions are being enforced to minimize the risk of COVID-19exposure. As part of our continued efforts to maintain a safe workplace for employees and clients, FMF will require all employees to be fully vaccinated with an approved COVID-19 vaccination. This policy goes into effect November 1, 2021 and this position is subject to these requirements.

This is a full-time non-exempt position requiring weeknight evening availability and periodic weekend hours as needed for programming, volunteer workdays and special events.

Specific duties include:

Volunteer

Volunteer Recruitment & Retention - 50%

• Recruit, screen and provide onboarding and training of all new volunteers

• Complete routine volunteer satisfaction assessments of new and existing volunteers 

• Plan ongoing volunteer recognition activities and events 

o Oversee annual nominations for community partnership awards

• Work with agency staff to identify needs that can be filled by volunteers 

• Maintain partnerships with community agencies with public volunteer portals 

• Build and cultivate partnerships with existing and potential community and business groups

• Coordinate and conduct outreach in the business, civic, and faith sectors to promote agency’s visibility in the community 

• Identify and seek opportunities, including speaking engagements, recruitment fairs and events to engage with and raise visibility in the community

• With the Development Department, coordinate engagement opportunities such as Lunch & Learns, information sessions 

• Provide ongoing content to the Development Department for publicity (e.g. social media, website, newsletters, etc.) to enhance visibility of the agency and increase volunteer engagement

Volunteer Management & Oversight – 25%

• Manage FMF’s Rotational Volunteer Program 

• Oversee and provide oversight of various Volunteer Committees (i.e. volunteer advisory board, volunteer leaders, Houseware Share, etc.)

• Support staff and volunteer groups during volunteer workdays/ service events


Service Enterprise Certification - 5% 

• Take the lead on ensuring FMF maintains its Service Enterprise (Points of Light) certification status


Special Projects 5%

• Serve as the liaison with the NC Museum of Life & Science’s Co-Creating Public Engagement in Science Research Initiative 


Holiday Sponsorship Coordination 5% 

• Coordinate annual Adopt a Family Sponsorship and Aftercare Holiday Programs 

o Solicit community support for donations 

o Recruit volunteers to assist with coordination of programs


Administrative 10%

• Revamp and review volunteer handbook, orientation and other related onboarding content on a regular basis (as needed) and ensure alignment with agency policies and respective program guidelines

• Attend Triangle Association of Volunteer Administrators (TRIAVA) meetings and trainings 

• Submit quarterly and annual volunteer engagement reports to the Director of Partnerships  


4.  Educational Requirements: 

Must have a bachelor’s degree and/or experience in human service-related field. 


5.  Professional Requirements and Preferences: 

2+ years of relevant non-profit experience (e.g. volunteer management, nonprofit administration, community outreach)


Commitment to families experiencing homelessness 

• Must have a passion for working with families with children.

• Ability to connect with children while maintaining appropriate boundaries

• Knowledge of trauma informed principles and ability to apply to all ages of children

• Firm but patient


Knowledge working with families experiencing homelessness

• Knowledge and understanding of issues and dynamics within families in crisis relating to homelessness and poverty preferred.

• Desire to learn about homelessness and best practices in service delivery.

• Knowledge of ACES, trauma, and resilience

• Knowledge of diversity, equity, inclusion, anti-racism, anti-oppression and social justice.  

• Understands the specific experiences of historically marginalized racial groups in the U.S., particularly Black, Indigenous, and Latinx groups.


Communication

• Strong language and communication skills (written and oral)

• The ability to communicate with volunteers, staff, and community partners

• Ability to take a strengths-based approach with children and their parents

• Desire to share the Families Moving Forward mission with the community


Commitment to service

• Community service experience

• Ability to work with people from diverse backgrounds

• Commitment to Families Moving Forward’s goals and mission

• Enthusiastic and positive attitude toward helping others


  Professionalism

• Highly organized with the ability to track and manage multiple projects simultaneously, including the ability to prioritize work assignments and meet deadlines

• Ability to work well independently and on a team

• Maturity and good judgment in relating to co-workers, partners, and families

• Ability to work with people from diverse backgrounds

• Availability, dependability, and willingness to be flexible

• Demonstrated ability to solve problems

• Ability to use Google Suite and MS Office software


7.  Schedule: This position is expected to work forty hours each week.  Regular hours will include evenings to accommodate evening programming: Monday through Thursday 12 pm – 8 pm, Friday 9 am – 5 pm; some flexibility available. The work schedule also may vary depending on holidays. Must be available for periodic weekend work.  




 

This position will support the efforts of the Partnerships & Programs team by recruiting, training, supervising, and recognizing volunteers who support the agency’s clients and programming. The Volunteer Engagement Coordinator (VEC…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    November 1, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Salary

USD $35,000 - USD $40,000
/ year

Benefits

This is a full-time position with an annual salary of $35,000 - $40,000 and is commensurate with similar roles at non-profit organizations of comparable size. We offer fully paid medical and partial dental insurance, after a 90 day review; 403(b) retirement plan with a match up to 2% (after 2 years of employment) and 5% (after 5 years of employment); and flexible Paid Time Off.  

This is a full-time position with an annual salary of $35,000 - $40,000 and is commensurate with similar roles at non-profit organizations of comparable size. We offer fully paid…

Location

On-site
300 N Queen St, Durham, NC 27701, USA

Apply to This Job

Instructions:

To apply for this position: Please email both your resume and a cover letter to Tasha Melvin, Director of Partnerships and Programs at Families Moving Forward: tasha@fmfnc.org with the subject: ATTENTION: Volunteer Engagement Coordinator Position. For more information go to www.fmfnc.org. 

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