Assistant Director, Resident Services

Job Type

Full Time




United States


AHC’s mission is about improving the lives of low and moderate-income people who live in our community. The Resident Services Division offers programs that will improve the quality of life at AHC properties and strengthen the neighborhoods where AHC properties are located. The programs are for all age groups but focuses primarily on adults. The Assistant Director supports the vision of the program and implements and monitors it for the Baltimore community.

Primary duties:

  • Supervising and participating in the hiring & training of Resident Services staff (including interns, summer staff & program volunteers)
  • Managing and improving related programs
  • Developing and maintaining partnerships within the Baltimore community
  • Assessing program needs and evaluating program effectiveness
  • Tracking of program data and providing regular reports
  • Working with public relations and fundraising staff to ensure that the programs are adequately marketed and supported
  • Other related duties

Minimum requirements:

  • Post-graduate degree in social work, public administration or related field
  • 7 years’ experience in community development and/or social work. Additional years of experience can be substituted for the post graduate degree.
  • At least 5 years of supervisory experience.
  • Strong interpersonal, communication and organizational skills
  • Strong motivation and the ability to work independently but also as a team player with various partners
  • Knowledge of resources and working relationships with stakeholders within Baltimore communities strongly preferred
  • Experience working with diverse populations in terms of race, ethnicity, country of origin, age and economic status
  • Software skills in MS Office



AHC is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family and your lifestyle.

Medical – Kaiser

Dental & Vision – Guardian

Retirement – 403b & 401k

Long-Term & Short-Term Disability

Flexible Spending Account (FSA)

College Savings Program

Paid Leave

Paid Holidays

Life & Accidental Death & Dismemberment (AD&D)

Voluntary Life and Accidental Death & Dismemberment (AD&D)

Other Benefits….

  • Commuter Benefit
  • Free Onsite Fitness Center
  • Wellness Incentive Program
  • Employee Assistance Program (EAP)
  • Membership with Arlington Federal Credit Union
  • Tuition Reimbursement & Professional Development
  • And much more……….

Professional Level


Minimum Education Required

4-year degree

How To Apply

For immediate consideration, please visit & apply on our website,

under the ‘About Us’ tab. E/O/E