Posted by
St. Nicks Alliance
Brooklyn, NY
Published 5 days ago

*Candidate must be able to report to the office Full-Time 5-days a week to support Adult Education In-Person and Remote Learning. 

Reports To: Director of Workforce Development & PROGRAM Director ADULT EDUCATION

St. Nicks Alliance Adult Education seeks a successful experienced candidate who will provide in person program coordination and direct services for the Adult Education Department and providing administrative services to program participants. Help to collect, analyze and apply data to our daily operations to both to increase student satisfaction and retention.

The Adult Education Senior Program Coordinator is primarily responsible for supervising Case Management Team that provides the tools and resources needed to help individuals achieve educational (ESOL, HSE, and ABE) goals and opportunity for financial stability. The Adult Education Senior Program Coordinator plays a critical role in ensuring that contractual goals are met, conducting outreach, managing relationships with the DOE and funding partners, overseeing entries into DYCD Connect, ASISTS, and St. Nicks ETO database which are used to help track and monitor the progress of clients enrolled into programs. 

Duties Include:

·        Meet Contractual goals for ESOL, HSE, and ABE including achieving Average Daily Attendance (ADA) and improving HSE pass rate.

·        Drive Outreach Strategy for Recruitment, Enrollment, Class Placement, and Program Retention to support 560 students during the course of the school year.  

·        Promote in Person Learning and help transition Current and Former students from online to in person learning.

·        Target recruitment efforts on students wanting in person learning and those students who stopped adult education classes during the pandemic who favor in person over online learning. 

·        Ensure compliance with NYSED and DYCD contractual goals.

·        Oversee Case Management Staff and support all Adult Ed programming including DYCD and NYSED contracts.   

·        Ensure Case Management staff are providing Transformational Coaching and program retention support. 

·        Work with Director to develop supportive programming to help students achieve their goals.

·        Provide Oversight to DOE Staff along with Director. 

·        Supervise all 3 Adult Ed Case Managers from DYCD and NYSED contracts. 

·        Manage communication and supervision support for all 7 NYSED ESOL instructors.

·        Provide support as needed to DOE OACE administrators, instructors, and paraprofessionals.  

·        Manage a Case Load of 80 ESOL student on the NYSED contract.

·        Build excellent student rapport.

·        Provide support and data analysis for all Adult Education programming and inform Program Director of any discrepancies. 

·        Ensure Client Tracking systems: ETO, ASIST, HRA and other in-house database systems are updated on a weekly basis. 

·        Ensure All potential students, current students and partners receive timely responses and support. 

·        Ensure all pre and post testing is completed for all enrolled in person. 

·        Monitor in Person Classroom Activities and any online classes.

·        Coordinate Teacher’s Professional Development, and assist Director with general program operations.

·        Provide administrative support for the department, including daily database entry in multiple systems, preparation of records and reports; maintenance of hard copy and electric filing.

·        Oversee and ensure that participant’s folders are complete; including copies of identification, documents and case notes.

·        Ensure New Students are provided orientation. 

·        Troubleshoot classroom and technical issues for St. Nicks Alliance ESOL and DOE Instructors.

·        Schedule trainings for Adult Education staff and Administer BEST Plus 2.0 and BEST Literacy assessment exams. 

·        Ensure that all potential and new students complete initial intake on first visit to Workforce Center. 

·        Administer one on one-assessment interviews for each new participant on case load, assessing participant’s education and work history, need for support services, career preferences and barriers to meeting education outcome.  

·        Ensure that monthly and annual funder reports are completed.

·        Coordinate small group counseling workshops at least once every 3 months.

·        Facilitate class placements for ESOL.

·        Assist Director in monthly dashboard reports.

·        Assist Director with preparing reports/audits for funders.

·        Collaborate with City agencies, Funders, and Community Partners to complete required documents and provide required program signatures.  

·        Organize, monitor and conduct Post-testing for all ESOL classes.   

·        Pull-reports for all NYSED data based systems and monitor upkeep.

·        Maintain good organizational and time management skills in order to ensure completion      of all tasks.

·        Interact with funders as needed; assist with site visits.

·        Timely record keeping and quality assurance for compliance with the requirements of various funding sources. 

·        Attend regular supervision meetings with the Director.

·        Perform other duties as assigned by the Director.

·        Participate in program meetings and RAEN training/professional development.

·        Collaborate with our Workforce Managers/Coordinators to facilitate referrals for other services within Workforce as needed. 

·        Promote Workforce Employment and Skills Training opportunities to Adult Education students and alumni.

·        Help to Launch New evening and Saturday Computer classes in partnership with DOE.

·        Work with Director and Workforce Colleagues to better incorporate Workplace Success Job Readiness Training into classes.

·        Contribute to research and writing proposal for adult education grants. 

·        Set weekly coverage schedule and review with the Director. 

·        Be available to work some evenings and occasional Saturdays.


·        Must have a Bachelor’s Degree in Education or related field, MA strongly preferred. 

·        Bilingual (Spanish, English) is Highly Preferred.

·        Excellent organizational and interpersonal skills

·        Strong communication, writing and computer skills.

·        Knowledgeable about adult education programs.

·        Skilled at supporting both in person and remote learning with experience using online platforms for virtual support.

·        Knowledge of community resources and counseling with high risk populations.

·        Ability to motivate others towards achieving goals.

·        Ability to learn new software, applications and systems quickly. 

·        Excellent computer skills, with the knowledge of excel spreadsheets, Zoom, Google Classroom, ASIST, DYCD Connect and ETO.

·        Ability to work both independently and as a team with an equal amount of focus and enthusiasm.

·        Ability to lead and provide clear directions and guidance. 

·        Familiarity with BEST Plus 2.0 and TABE preferred.

·        Strong sense of and respect for confidentiality involving both clients and fellow employees.

·        Ability to work with culturally-diverse individuals, bringing a non-judgmental approach to counseling and casework whole maintaining a clear sense of boundaries.

·        Ability to Multi-Task to support organization, funder, partners and client goals. 

·        Ability to Work in Person in the Office 5 days a week. Also availability to work 2 evenings a week and occasional Saturday as needed.  

*Candidate must be able to report to the office Full-Time 5-days a week to support Adult Education In-Person and Remote Learning. 

Reports To: Director of Workforce Development & PROGRAM Director ADULT EDUCATION

St. Nicks Alliance…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required


790 Broadway, Brooklyn, NY 11206, USA
2nd Fl

How to Apply

Please submit a thoughtful cover letter and resume to with Adult Education Senior Program Coordinator in the subject line. Visit to learn more about the organization. Please no phone calls.

Please submit a thoughtful cover letter and resume to with Adult Education Senior Program Coordinator in the subject line. Visit www…

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