Program Director, Chicago

Job Type

Full Time




United States


Report to: Chief Officer, U.S.

Schedule: Monday - Friday; up to one Saturday per month during academic year for large-scale regional events

Overview of the Role

The Program Director oversees all activities of buildOn’s Service Learning Program across a U.S. Programs region to drive student outcomes and achieve KPI targets. In doing so, the Program Director directly manages and leads hiring processes for the regional program team. In addition to regional program management, the Program Director plays a lead role in internal collaboration around fund development opportunities, marketing initiatives, special events, and elevating students’ voice. The Program Director also represents the region amongst internal staff and external stakeholders, manages regional office space, and helps shape national strategy as a member of the U.S. Programs Leadership Team.

 Key Responsibilities

  • Oversee all activities to drive student outcomes through quality Service Learning Programs across the region.
  • Develop the buildOn movement by achieving regional Key Performance Indicator targets to engage 2,800 students to contribute 9,100 service hours every month, focusing on direct service (70%).
  • Directly manage team of staff including weekly 515s, performance evaluation process, and ongoing coaching and support.
  • Lead hiring processes to recruit, vet, & hire passionate, persistent, and talented individuals to join team.
  • Oversee and lead regional collaboration with Immersions team around immersive experiences, including 36 Hours and Partnership Program
  • Oversee and lead regional collaboration with Development and Marketing teams around fund development opportunities, special events, and external communications to elevate student voice.
  • Maintain accurate, complete, and timely regional data through Salesforce.
  • Oversee the planning and execution of all regional events, including Service Kick Off, Citywide Service, Celebrate buildOn!, and other large-scale events.
  • Establish, develop, and maintain strategic partnerships including with school principals, school district officials, and key community partners.
  • Oversee regional Trek recruitment to meet goals and support processes to ensure students complete the Trek experience – before, during, and after travel.
  • Manage the regional program budget, including monthly account reconciliation and expense reporting.
  • Support national strategy as member of buildOn U.S. Leadership Team.
  • Support management of regional office space.
  • Represent regional team internally and externally.
  • Perform other duties as assigned by manager.

Required Qualifications:

  • Personal commitment to buildOn’s mission – the power of service to change lives, communities, world
  • Committed to buildOn’s core values of empowerment, responsibility, and compassion
  • Proven record of significant, measurable results in nonprofit program management, including but not limited to leading a team to achieve high quality results on scale, effective staff performance management, and collaboration across functions to support organizational priorities (3-5 years)
  • Driven to achieve goals
  • Strategic to investigate, plan, execute, and reflect with focus to continuously increase effectiveness
  • Superb skills to build relationships with staff, students, school and community partners, and donors
  • Organized and disciplined with time to effectively manage multiple priorities simultaneously
  • Excellent communicator
  • Excel to adapt in dynamic and fast-paced work environment
  • Advanced knowledge of regional school district(s), educational and nonprofit landscape
  • Extensive experience living and/or working in underserved communities
  • Relevant educational background (Master’s degree preferred)


buildOn is an Equal Opportunity Employer. For additional information, please visit our website at


  • buildOn offers a competitive salary and best in class benefits package with 100% premium paid by employer
  • 403(b) with company matching plan 
  • Generous company paid holiday and vacation/sick time benefits
  • Leadership and Professional Development Program
  • ONE buildOn All-Staff Annual retreats.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please submit your resume and cover letter to