Help Newly-Arrived Refugee Adults and Students as an AmeriCorps Employment Case Aide

Job Type

Full Time


Details: This is a full-time AmeriCorps position with a 1-year contract period.



Start Date:


Application Deadline:



United States


Catholic Charities welcome newly arrived refugee families to Charlotte. Refugees are victims of war, political upheaval, religious, economic or ethnic persecution. They are forced to leave homes, families, friends, jobs and possessions to stay alive. Most flee to neighboring countries where they are confined to refugee camps for many years. A fortunate few have an opportunity to resettle in other countries, often far from their homeland and with many challenges like a language barriers, culture differences, different job opportunities and educational requirements. We provide services to help refugees adapt to their adopted homeland by becoming self-sustaining and productive members of their community.

AmeriCorps engages more than 75,000 members in intensive service annually to serve through nonprofit, faith-based, and community organizations at 25,000 locations across the country. These members help communities tackle pressing problems while mobilizing millions of volunteers for the organizations they serve. Since 1994, more than 900,000 Americans have provided more than 1.2 billion hours of service to their communities and country through AmeriCorps.

Catholic Charities is seeking 2 AmeriCorps Employment Case Aides for the 2018-2019 service year. The AmeriCorps Employment Case Aides will work closely with employment program staff and case management staff to provide direct services to refugee individuals seeking employment. Program activities include providing outreach to newly arrived refugees and secondary migrants, coordination of services through home visits and appointments with local service providers, and assistance finding employment, arranging transportation, and enrolling in English as a Second Language classes to aid overall adjustment and achievement of employment and self-sufficiency goals.

Service Functions include:

  •  Assist clients in the development of individualized employment plans for job attainment
  •  Schedule client interviews and follow-up activities for employment services
  • Keep site supervisor and employment staff informed of special client needs, frustrations, successes, and/or failures as pertinent in case progress toward self-sufficiency and job- readiness
  •   Maintain service documentation and reports of services provided to clients
  •   Transport clients to job interviews, job fairs, and job screening processes, etc.
  •   Make home visits with clients to follow up on their progress of job attainment
  •   Teach clients to use city transportation (to the CCDOC Office, work, ESL classes, etc.)
  •   Identify and engage refugee high school students and young adults in College/Career preparation services
  • Assist in facilitating educational programs and College/Career preparation services
  •   Help conduct Disaster Preparedness workshop(s) for a total minimum of 15 participants
  •   Manage volunteers who assist with the Employment and Case Management Programs
  •   Teach cultural orientation classes when volunteers are not available


Available benefits are:

1.      Childcare service (must apply & be eligible)

2.      Health insurance free of charge (if eligible)

3.      Interpreter Training (for bilingual members)

4.      Forbearance (Payment Waiver) for outstanding student loans

5.      Interest Accrual Payment by the Corporation for National and Community Service

6.      Education Award (equivalent to the Pell Grant as determined by CNCS)

7.      $13, 732 Stipend (paid in 11 monthly installments)

8.      Mileage reimbursement at state rate per each training attended

Level of Language Proficiency

Minimum Requirements:

  • Must be at least 17 years old
  • Have a high school diploma or GED
  • Have written and spoken proficiency in English
  • Have computer skills
  • A valid driver's license and car insurance
  • Access to a vehicle to transport clients, as needed
  • Experience working with diverse cultures, particularly immigrants and refugees, preferred

Professional Level

None specified

Minimum Education Required

High School

How To Apply

Submit resume and cover letter to

Please refer to the AmeriCorps ACCESS website ( for more information on the AmeriCorps ACCESS application and requirements.

For any questions, please feel free to contact Kailey Otten, Program Director, at the email address above, or by phone at 704-370-3240. 

More full-time and part-time AmeriCorps and VISTA positions are available at