Centro Legal de la Raza Seeks Intake Specialist (Full-Time)

Job Type

Full Time

Published

08/02/2018

Address

Oakland
CA
United States

Description

Title: Intake Specialist

Reports to: Operations Manager

FLSA Status: Non-Exempt


The Organization: Founded in 1969 Centro Legal de la Raza (Centro Legal) is a comprehensive legal services agency focused on strengthening low-income, immigrant, and Latino individuals and families by providing bilingual and culturally competent legal representation, education, and advocacy. The mission of Centro Legal is to protect and expand the rights of low-income people, particularly monolingual Spanish-speaking immigrants. Centro Legal has office in Oakland, CA and San Francisco, CA.


Centro Legal’s immigration practice focuses on serving the needs of our most vulnerable community members, including families living in poverty, women, children, victims of violent crimes, survivors of domestic and sexual violence, and detained individuals in removal proceedings. We offer comprehensive, full-service direct representation to our clients as well as legal rights education and client intake through our various immigration clinics. We specialize in detained and non-detained removal defense, affirmative asylum applications, family-based visa petitions, U visas for victims of violent crime, and naturalization.


Job Description


The Intake Specialist works in a dynamic, grassroots, community law center and within a larger community of supporters, allies, and leaders advancing civil rights and social justice. The Intake Specialist is often the face of Centro Legal, as the first point of contact for clients and visitors. The job involves being able to work simultaneously with callers, clients, walk-ins, and staff.


Duties and Responsibilities

·        Provide accurate information and referrals, and schedule appointments.

·        Manage and monitor client data collection, client database, office phone, and calendaring systems.

·        Conduct client intake, needs assessment, and referral during drop-in and intake hours.

·        Conduct assessment during legal clinics, which occur on a weekly basis.

·        Provide direct support to the staff attorneys as needed.

·        Assist with various operational duties including ordering office supplies, managing facilities, and receiving and distributing mail.

·        Perform additional duties as assigned by Operations Manager.



Qualifications

First and foremost, the applicant must share Centro Legal’s mission and vision of social justice. Below are additional qualifications.


·        Strong bilingual writing and oral communication skills (in Spanish and English) required.

·        AA or Bachelor’s Degree.

·        Strong leadership skills and ability to take initiative.

·        Ability to work respectfully with diverse people, low-income people, and the general public.

·        Ability to organize, multi-task, work independently, work in a team, and speak publicly.

·        Ability to think strategically and exercise a high level of judgment.

·        Ability to assess information and deal with changing priorities.

·        Computer literacy in MS Office Suite, Word, Excel, Google applications, and online databases.

·        Ability to work in a fast-paced environment and manage several projects at once.

·        Ability to prioritize and organize work to ensure that it is completed within the given time frame.

·        Strong customer service skills.


Preferred But Not Required:

·        Familiarity with Salesforce.

·        Personal or professional experience preferred in one or more of the following: nonprofit; legal aid; grassroots leadership development; advocacy; community outreach; coalition building; or community organizing.


Compensation and Benefits

Compensation is $20 /hr. plus medical, dentals, vision, FSA, and 401(k) benefits. Generous vacation and holiday package.

 

Applications: Review of applications will begin immediately and continue until the position is filled. Applicants are encouraged to apply as soon as possible. Submit via email only: 1) detailed cover letter describing desire to work with the low-income, monolingual Spanish-speaking community, 2) resume, and 3) a list of three professional references to jobs@centrolegal.org. Place these words in the subject line “Intake Specialist.”


Centro Legal de la Raza is an equal opportunity employer that does not discriminate on the basis of race, religion, disability, gender, nationality, ethnicity, sexual orientation, or any other prohibited category. Centro Legal de la Raza is an affirmative action employer and strongly encourages women, people of color, immigrants, LGBTQ, older persons, persons with disabilities, and all qualified persons to apply.


POSITION OPEN UNTIL FILLED

Benefits

Compensation is $20.60 /hr. plus medical, dentals, vision, FSA, and 401(k) benefits. Generous vacation and holiday package. 

Level of Language Proficiency

Strong bilingual writing and oral communication skills (in Spanish and English) required.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

jobs@centrolegal.org
https://centrolegal.org/

Applications: Review of applications will begin immediately and continue until the position is filled. Applicants are encouraged to apply as soon as possible. Submit via email only: 1) detailed cover letter describing desire to work with the low-income, monolingual Spanish-speaking community, 2) resume, and 3) a list of three professional references to jobs@centrolegal.org. Place these words in the subject line “Intake Specialist.”


Centro Legal de la Raza is an equal opportunity employer that does not discriminate on the basis of race, religion, disability, gender, nationality, ethnicity, sexual orientation, or any other prohibited category. Centro Legal de la Raza is an affirmative action employer and strongly encourages women, people of color, immigrants, LGBTQ, older persons, persons with disabilities, and all qualified persons to apply.


POSITION OPEN UNTIL FILLED


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