Clinical Coordinator

Title: Clinical Coordinator

Program: Fletcher House

Program Description:

Fletcher Residence is an OMH licensed, transitional residencial program that provides housing and supportive services to 55 formerly homeless, chronically mentally ill single adults, some of whom have co-occurring substance abuse disorders.

Under the supervision of the Director of Mental Health Housing, the Program Director will be responsible for supervision and oversight of day-to-day operations including all aspects of the service program and physical plant.

Other Essential Duties and Responsibilities:

• Coordinates a team of case managers and case aides delivering rehabilitative and restorative services to assigned caseloads of residents.
• Ensures that consumers are living in safe and clean environments.
• Functions as a qualified mental health staff.
• Assures that new residents are oriented to the residence.
• Performs the function of a case manager as requested.
• Lead in assessing the needs and strengths of residents and helps the assigned case manager work with residents to set goals and objectives.
• Ensures that chart documentation is in compliance at all times, review service plans and service plan reviews in a timely fashion.
• Ensures delivery of services and chart documentation to meet the standards set by the agency and other reviewing, licensing, certifying, monitoring and funding entities.
• Ensures that at least 2 progress notes are written by case managers each week, that reflect goals and objectives identified in consumers’ service plan.
• Ensures that clients are linked to all necessary ancillary services including psychiatric, medical and dental treatment, vocational and educational resources, and legal and financial entitlements.
• Ensures that regular communication with collateral providers occurs and is documented.
• Provides crisis intervention to ensure the safety of residents and staff.
• Ensures that post-discharge follow-ups are completed and documented in a timely manner, as indicated.
• Provides individual supervision to case managers and case aides to help them perform services of training, assistance, support, and related clinical interventions and document supervisory minutes.
• Prepares performance evaluations and oversees time and attendance records for assigned supervisees.

Represents the agency at conferences and meetings of referral sources, treatment providers, and professional and community groups

Qualifications:

·      Master's Degree in Social Work or related field.

·      Two years’ experience working with a chronic adult psychiatric population preferred

·      Excellent oral and written communication skills; strong organizational, leadership, and team building skills

·      Supervisory experience preferred

·      Proficiency in Microsoft Office suite; and knowledge of case management software