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Operations Manager

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Published 24 days ago


The Massachusetts Children’s Alliance (MACA) is committed to strengthening collaboration and fostering systemic and societal change to protect children. Our innovative program initiatives advance evidence-based interventions for children affected by violence. MACA actively works to build diverse and inclusive professional environments and to promote change for equitable services to marginalized groups in Massachusetts. We serve as the statewide coalition for the 12 Children’s Advocacy Centers in the state.

The Massachusetts Children Alliance (MACA) is currently seeking qualified applicants for the following position:

                                                            Operations Manager

Full Time: 40 hours per week

Starting salary: $65,000

Compensation commensurate with experience

JOB SUMMARY:  Under the supervision of the Executive Director, the Operations Manager works as part of the Administration Team and is responsible for the oversight of day-to-day operations. This position works closely with the Executive Director, the MACA staff and contractors, including the agency’s accounting team, and provides administrative supervision to interns and volunteers assigned to support operations.

The office for this position is located at 11 Beacon Street in Boston, MA; however, the position will be hybrid for the foreseeable future with a minimum of two days in the office. Occasional travel within state for meetings will be required.

DUTIES AND RESPONSIBILITIES:

OFFICE OPERATIONS:

  • Provides overall office administrative support including:
  • Ensures coverage of reception:
  • Virtual-including response to those calling the office and/or emailing the agency’s general mailbox, ensures connection to appropriate staff
  • In person-greets outside visitors, answers calls and directs as appropriate
  • Assists with human resource functions, including but not limited to, recruitment, onboarding and off-boarding while maintaining the highest level of confidentiality
  • Maintains both physical and electronic filing systems related to invoices, financials, human resource and programmatic files
  • Manages incoming and outgoing mail
  • Schedules and organizes membership and Board meetings
  • Organizes and maintains supplies and offices
  • Delegates work to and provides supervision to interns and volunteers assigned to the Administrative Team.

·      Works with our outsourced accounting firm to ensure proper processing of invoices and accurate financials

·      Oversees maintenance of agency website and ensures content is up to date by coordinating with staff and outsourced IT group.

·      Primary individual responsible for agency systems and platforms including but not limited to Coalition Manager information and training management system, cloud storage systems, and videoconferencing, specifically the agency Zoom account

·      Works with staff to craft and disseminate electronic correspondence and assists with maintaining social media platforms as appropriate

·      Makes recommendations for operational efficiencies and streamlining operations.

GRANT REPORTING & ADMINISTRATION:

Works closely with Director of Grants Management to ensure that the agency is compliant with all requirements set by both public and private funders including the following:

·      Generates accurate and thorough monthly agency grant reports in compliance with conditions of grants and federal and state regulations, including all applicable fiscal documentation

·      Supports administration of formula-funded grants to member children’s advocacy centers. Supports the review and awarding of grants, including contracting, programmatic and fiscal reports, payment processing and notifications, outcomes and data, desk reviews, and other monitoring activities to ensure compliance with conditions of grants and federal and state regulations

·      Processes budget amendments, reports, and reimbursement requests, ensuring accuracy and validity of requests, contractual compliance, and allowability of costs

·      Maintains grant files and tracking systems to ensure grantee requirements are met.

DEVELOPMENT & SPECIAL INITIATIVES

·      Works with Executive Director and Board of Directors on fundraising initiatives

·      Manages donor database

·      Assists with identifying new funding sources, both public and private, that support the work of the agency

·      Participates on ad hoc development and fundraising committees as appropriate.

·      Supports agency training and other special initiatives as needed.

Other duties as required: Please note that the Massachusetts Children’s Alliance is a developing agency with many exciting start-up projects and activities which require flexibility. This job posting provides a general overview but not an exhaustive description of the duties required.

MINIMUM PROFESSIONAL REQUIREMENTS:

  • Excellent computer skills necessary, including strong knowledge of both Mac & Windows operating systems, the Internet, Google professional suite and email, Microsoft Office, and other Microsoft applications including Excel and PowerPoint, Doodle, Zoom and other web-based meeting platforms
  • Solid verbal and written communication skills
  • Personal qualities including: an ability to juggle multiple projects and prioritize, adaptable/flexible, ability to work well under pressure, detail-oriented, enthusiastic, good sense of humor, strong interpersonal skills
  • High school diploma required; Bachelor of Arts preferred, preference given to individuals with 3 years completing similar responsibilities.

REQUIRED PROFESSIONAL SKILLS:

  • Must be ready to work in a professional environment
  • Must possess excellent interpersonal skills to work effectively with many different constituencies
  • Must be skilled in communicating effectively both in writing and verbally
  • Must possess excellent organizational skills as well as a sensitivity to diversity
  • Must demonstrate flexibility, good judgment and be able to work independently.

BENEFITS:

·      Paid leave for vacation, sick and personal time

·      Health, dental, life insurance as well as a deferred compensation plans are available.

The Massachusetts Children’s Alliance is committed to providing equal opportunity in its recruitment and hiring practices without regard to sex, age, race, color, religion, ability, national origin, sexual orientation, pregnancy, military status, marital status, genetic information or any other protected status under applicable local, state or federal law. The Massachusetts Children’s Alliance is committed to a diverse work force.

People of color, people with disabilities, people who are bilingual/bicultural and members of the LGBTQ+ community are strongly encouraged to apply.

Applicants who are interested in this position and who possess the minimum requirements should submit 1) a letter of interest and 2) a resume electronically in PDF format as attachments and emailed to jobs@machildrensalliance.org with the subject line: ATTN: Search Committee


PLEASE NO CALLS or additional correspondence to the office about this position

Application deadline: August 16, 2022 by 5pm


The Massachusetts Children’s Alliance (MACA) is committed to strengthening collaboration and fostering systemic and societal change to protect children. Our innovative program initiatives advance evidence-based interventions for…

Details at a Glance

  • Time Commitment
    clock icon
    Full Time Schedule
  • Start Date
    calendar icon
    August 29, 2022
  • Application Deadline
    hourglass icon
    August 16, 2022
  • Education
    graduation-cap icon
    High School Diploma Required
  • Experience Level
    stairs icon
    Intermediate
Salary
money icon
At least USD $65,000
/ year
Compensation commensurate with experience

Benefits

·      Paid leave for vacation, sick and personal time

·      Health, dental, life insurance as well as a deferred compensation plans are available.

·      Paid leave for vacation, sick and personal time

·      Health, dental, life insurance as well as a deferred compensation plans are available.

Location

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Temporarily Remote
Work must be performed in or near Boston, MA
Associated Location
11 Beacon St, Boston, MA 02108, USA
321

How to Apply

Applicants who are interested in this position and who possess the minimum requirements should submit 1) a letter of interest and 2) a resume electronically in PDF format as attachments an email addressed to jobs@machildrensalliance.org with the subject line: ATTN: Search Committee

PLEASE NO CALLS or additional correspondence to the office about this position

Applicants who are interested in this position and who possess the minimum requirements should submit 1) a letter of interest and 2) a resume electronically in PDF format as…

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