New York City Program Associate

Job Type

Full Time




110 Wall Street
New York
New York
United States


Generation Citizen

New York City Program Associate

Position Overview

Generation Citizen (GC) NYC is looking for an exceptional early career professional to join our team as a NYC Program

Associate. The Program Associate is responsible for the recruitment, training, coordination, and coaching of

college student volunteers and will work directly with volunteers as well as teachers, youth, and GC’s program

team to support Action Civics programming in New York City classrooms.

About Generation Citizen

Generation Citizen ( is an innovative, quickly scaling non-profit that seeks to

strengthen our nation’s democracy by empowering young people to become engaged and effective citizens. GC

believes all students have the right to an effective civics education that prepares them to participate in our


GC partners with schools to implement an Action Civics program that teaches students how to address community

issues through local government. Students develop communication, collaboration, and critical thinking skills and

are given space to learn and practice the behaviors of active citizenship within an academic setting. As a pioneer in

the field, GC also advocates for Action Civics on a national scale.

This approach is revolutionizing civics education in this country, and is, in its 8th year of operation, serving more

than 13,000 students across its six sites (Central Texas, Greater Boston, New York City, Oklahoma City, Rhode

Island, and the San Francisco Bay Area) and beyond. In the 2017-18 school year alone, we will provide Action Civics

to more than 4,500 students in New York City. We are led by co-founder and CEO, Scott Warren, a former recipient

of a Draper Richards Kaplan Fellowship and an Echoing Green Fellowship who was named one of Forbes’ Top 30

Social Entrepreneurs under 30. Generation Citizen is building a new generation of youth leaders, a generation

inspired and equipped to make change.

Position Details

The Program Associate is part of a team responsible for managing GC’s Action Civics programming in local middle

and high schools. The Program Associate oversees college volunteer recruitment and leads the development,

mentorship, and management of their volunteer cohort. They also collaborate with their local team in the

oversight of program quality and stewardship of relationships with partners in schools and the community. The

Program Associate will report directly to the Program Manager and will work closely with Program Associates in

other sites around the country, the Executive Director, the National Director of Programming, and other

organizational staff.

This position is a great two-year opportunity for early-career achievers with demonstrated commitment to civic

participation, equity, and personal growth. Success in this role spans many responsibilities, and the Program

Associate can expect significant on-the- job learning and the development of professional skills such as managing

and supporting volunteers, facilitating workshops and meetings, building partnerships with educators, managing

complex projects, and navigating local governmental and advocacy structures. In their second year, Program

Associates take on greater leadership of project management and partnership development within local teams

and and have the opportunity to engage more deeply in broader organizational initiatives.

Key Responsibilities:

Develop College Student Talent and Oversee College Partnerships to ensure that GC cultivates a committed,

engaged and highly effective cohort of college volunteers and program alumni:

● Engage and support college volunteer leaders, empowering them to recruit and lead strong GC chapters

on their campuses

● Cultivate student pipelines and drive recruitment action plans on each partner college campus

● Plan and facilitate training for college Democracy Coach volunteers each semester, and provide intensive

ongoing coaching of volunteers on GC’s Action Civics curriculum and advocacy frameworks

● Conduct regular classroom observations to oversee program quality and provide assistance and

constructive feedback to Democracy Coaches and classes

● Track class and chapter progress rigorously and manage quality benchmarks and milestones

● Plan and implement volunteer appreciation activities

● Establish strategic partnerships with faculty and administrators to support the institutionalization of GC on

college and university campuses

Support Program Quality and Site Operations to ensure GC delivers the highest-quality Action Civics experience to

classrooms while continually growing and improving the organization:

● Help plan and implement teacher orientation each semester and provide ongoing support to ensure

teachers are equipped to work with college volunteers and classroom projects are successful

● Implement and manage systems of volunteer background checks, volunteer placements, data collection

and upkeep, and distribution and collection of student, teacher, and volunteer surveys

● Utilize nationally created program materials to meet local needs, and develop volunteers’ and teachers’

advocacy knowledge to connect action projects to ongoing campaigns and political activity in NYC

● Assist in the planning and execution of an end-of- semester Civics Day event, at which students present

their action projects to community leaders and public officials

● Establish and cultivate relationships with school administrators to lay the groundwork for successful and

enduring school partnerships, including supporting fee-for- service strategy and conversations

● Support program pilot opportunities that allow GC to extend its reach and impact, including a teacher

professional development program which supports schools in independently implementing Action Civics

in their classrooms

● Collaborate with national program staff and other sites to solicit best practices and contribute to national

program efforts and overall desired program outcomes

● Serve always as a team player in supporting the site and organization’s interconnected fundraising,

advocacy, and programmatic efforts

Required Qualifications and Skills

● A bachelor’s degree

● Demonstrated ability to build and maintain personal relationships with a wide variety of stakeholders,

including college and middle or high school students

● Strong oral and written communications skills, with a demonstrated ability to communicate with a wide

range of audiences and stakeholders

● Strong organizational and project management skills, with a high level of attention to detail

● Ability to flexibly navigate between varied responsibilities

The following characteristics are strongly preferred, but not required:

● Experience working with diverse middle- or high school-aged youth in a classroom setting

● Political campaign experience and/or community organizing experience

● In-depth knowledge of NYC, its educational institutions (school districts and/or colleges), and its

government structures

Salary, Hours and Terms

This is a full-time position based in New York City . Candidates should expect to travel frequently throughout Site

via public transportation. Some evenings and weekends will be required.

The anticipated start date for this position is approximately June 1, 2018, and a firm two-year commitment is


Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

To Apply

Relevant applicants will be interviewed on a rolling basis and decisions will be made as soon as appropriate

candidates are identified. We encourage applicants to submit their applications early.

Qualified candidates should send a resume, cover letter, and a list of 2-3 references to Applications without a cover letter will not be considered. Please include “NYC

Program Associate” in your email subject line. No telephone inquiries please. 

Generation Citizen is an equal opportunity, affirmative action employer. Candidates who reflect the diversity of

the New York City community are strongly encouraged to apply.