US Sending Onsite Travel Assistant, Seasonal

Job Type

Full Time Temporary


Details: $14 per hour



Start Date:


Application Deadline:



120 Wall Street
New York
New York
United States



AFS-USA is part of a worldwide network of AFS partner organizations that work together to advance global education and foster meaningful connections across cultures. As the network’s largest partner, AFS-USA works to increase the global competency of U.S. citizens by providing a variety of international and intercultural learning experiences to individuals, families, schools, and communities. We are proud of our Staff of approximately 200 dedicated individuals, working from our national office in New York City as well as home offices across the county, who collaborate with our more than 4,000 AFS-USA Volunteers to deliver high quality programs and global education resources. These include: immersion based study abroad experiences in over 40 countries worldwide; opportunities to host foreign AFS exchange students; and global learning workshops and curricula for educator, schools and businesses.


The US Sending Onsite Travel Assistant works alongside the U.S. Sending Travel and Logistics Coordinator to fulfill all the necessary tasks required to provide seamless orientation experiences to hundreds of AFS participants before they depart on programs abroad. The Assistant works closely with his/her supervisor, the Orientation Coordinator, the rest of the Travel Department, and AFS volunteers. A communicative, thorough, and responsible individual, the Assistant will work in the office and spend several days and nights at orientation sites in the New York area to ensure these events run smoothly.



Assisting US Sending Travel and Logistics Coordinator with preparation of materials, follow-up with orientation sites, and communication with airport staff.

Compiling domestic arrival schedules for Sending Orientations, including contacting parents and students for domestic flight information

Coordinating logistics for NY orientation sites, including rooms, meals and meeting space

Creating bus schedules and ordering shuttle buses

Preparing all necessary materials for orientation sites

Liaise between Orientation Coordinator and Orientation Site

Required to work long hours, some evenings and some weekends


Assistant will be on location at NYC area college or airport hotel for multiple summer orientations for between 1-5 days/nights at a time, serving as key travel and logistics staff member

Registering arriving students including collecting domestic e-ticket receipts and passports,

Work with/train volunteers to assist

Work with the Orientation Coordinator and Group Leaders to coordinate unloading and loading of busses

Coordinate with airport staff when flights and/or busses are delayed

Work with hotel/housing staff to finalize rooming lists and meals

Be available 24 hours/day to respond travel or logistical problems during NYC orientation events


Excellent problem-solving skills

Works well under pressure

Available to work overtime and weekends, including staying at orientation sites overnight

Attention to detail, high-level of organization, and flexibility are a must

Works well with people over the phone, via email, and in-person

Study abroad, living abroad, or travel experience helpful

Excellent computer skills as pertains to Microsoft Excel and Word

Valid driver’s license. Must drive in NYC/Long Island area for orientations


Must be available from 15 May to 10 September.


AFS-USA is committed to a work environment in which all individuals are treated with respect and dignity. AFS-USA prohibits all forms of unlawful discrimination, harassment and retaliation, including behavior which targets an individual or group based on perceived or actual characteristics, such as but not limited to: race, color, religion, creed, sex (including pregnancy, childbirth and related medical conditions), national origin, age, disability, military service, veteran status, marital status, partnership status, sexual orientation, familial status, gender identity, gender expression, transgender status, genetic predisposition or carrier status, alienage, citizenship status, caregiver status, status as a victim of domestic violence, sex offense or stalking, unemployment status, status as a certified medical marijuana patient or any other legally protected classification.


Commuter Benefits and NY Sick Leave

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Do you want to join the AFS-USA Team?! To apply, please click on the link. Please include your cover letter and resume in the application. No phone calls please.