Department Assistant

Job Type

Full Time

Published

09/25/2018

Address

201 Eddy Street
San Francisco
California
94102
United States

Description

ORGANIZATION OVERVIEW

Mission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources.

Established in 1981, TNDC has grown to employ more than 300 staff, to develop, own, manage and provide supportive services in 33 properties that offer deeply affordable housing for nearly 3,000 tenants, and to expand its work in community organizing and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces.

TNDC values are: Integrity, Excellence, Diversity, Collaboration and Equity.


DEPARTMENT OVERVIEW


The Tenant + Community Services Department provides supportive services to tenants residing in TNDC’s housing portfolio as well as community-based health and wellness programming for residents of the Tenderloin and throughout San Francisco. Supportive services are provided on site by social workers to help TNDC housing tenants achieve long-term stability- economically, physically and emotionally. The Department’s community-based initiatives include an after school program (Tenderloin After-School Program -TASP) as well as a Health and Wellness program. TASP provides a safe, supportive and engaging environment for young people in the Tenderloin. The Health and Wellness program has three focus areas: creating a health promotion environment for seniors who are aging in place; growing organic produce to feed the residents of the Tenderloin and cultivate food justice through urban agriculture; and highlight the connection between food and nutrition through the distribution of food and cooking demonstrations.

 

POSITION OVERVIEW


This is an excellent opportunity for an early career professional to gain valuable experience working in a supportive housing and community development setting to advance health equity for underserved communities. Reporting to the Quality Assurance Manager, this position will provide administrative and programmatic support for the Tenant + Community Services Department.

 

ESSENTIAL DUTIES 


  • Provide administrative and office support activities for the Department: coordinating departmental meetings and trainings; processing and tracking invoices and check requests; managing departmental supplies and equipment.
  • Support departmental research and quality monitoring activities through data collection and reporting activities as well as monitoring compliance with ongoing recertification requirements.
  • Works independently and within a team on nonrecurring and ongoing projects. Acts as project manager for special projects and assumes responsibility for project administration and tracking.
  • Conduct research of topic-specific programmatic approaches and initiate special projects as requested.
  • Maintain records, answer inquiries and draft correspondence, presentations, and reports.
  • Attend meetings to provide a record of the discussion, decisions made and next steps and distribute meeting minutes and follow-up items.
  • Proactively identify ways to improve productivity and efficiency of operations workflow.
  • Provide excellent customer service to external and internal partners.


REQUIRED SKILLS


  • Strong project management skills with the ability to prioritize and advance multiple projects simultaneously.
  • Sound judgment, excellent assessment and problem solving skills.
  • Dependability, initiative and follow-through.
  • Ability to work independently and to follow instructions with minimum supervision.
  • Excellent organizational skills and attention to detail.
  • Demonstrated sensitivity to culturally diverse people and communities.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong computer skills, particularly in Microsoft Office programs (Word, Excel, Powerpoint, Outlook).
  • Interest in social services and public health.

Professional Level

None specified

Minimum Education Required

No requirement


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