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Member Services Manager

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Consortium for Energy Efficiency | Middleton, MA
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Consortium for Energy Efficiency


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Published 20 days ago

February 28, 2020
Competitive salary commensurate with experience and a generous benefits package

Program Services Coordinator

The Consortium for Energy Efficiency (CEE) is seeking a Program Services Coordinator who would oversee the organization's in-person meeting logistics and support the strategic programs of the organization. CEE's external events serve the needs of the organization by enabling collaboration and networking among electric and natural gas utilities, nonprofit program administrators, environmental advocacy organizations, national research laboratories, federal government agencies, and industry stakeholders who produce and sell high efficiency products and services. Internal events supported by this position include trainings, retreats, and senior staff meetings. This individual will be responsible for all stages of planning, onsite execution, and follow-up that enables the organization to meet the goals set for in-person meetings, including regular liaising with the Sector Leads for each CEE work area. The Program Services Coordinator reports to the Deputy Director and will also provide administrative support to develop strategic agendas for these events.

Responsibilities

·         Manage all logistics to execute seamless meetings, including food and beverage menus, event space setups, audio visual specifications, social events, delegation of staff responsibilities, development of print materials, shipping of all materials, room blocks, and onsite coordination with hotel event staff.

·         Perform all tasks related to the sourcing of CEE event locations, including RFP preparation, hotel bid comparison, risk analysis, and facilitating contract negotiation.

·         Coordinate topic development, timelines, copy edit, and publish final event agendas in cooperation with the Deputy Director.

·         Establish timelines, create content, manage lists, and monitor results for event marketing campaigns in cooperation with the Manager of Strategic Communications.

·         Build and manage all pages hosted in CEE's member-only extranet to communicate necessary event information and facilitate registration.

·         Provide regular reports to keep staff informed of registration trends, the success of promotional campaigns, and attendee survey responses.

·         Work with the Director of Finance and Administration to execute events on­ budget. Review, reconcile, and process invoices following each event.

·         Coordinate logistics and agendas for internal events, including all-staff meetings, weekly managers meetings, and staff retreats.

·         Support internal CRM, marketing, and IT solutions.


·         Other administrative duties as assigned, including note taking, and responding to external inquiries.

Requirements

·         Bachelor's degree.

·         Two years of relevant experience, ideally including the administrative support of mission-driven nonprofits and their events.

·         Strong project management, organization, and time management skills - ability to balance multiple priorities as meeting deliverables evolve.

·         Excellent written and oral communication abilities, including the ability to address the needs of multiple internal and external stakeholders simultaneously.

·         Strong people skills, service orientation, and the capacity to delegate and manage event deliverables across teams.

·         Proficiency with Microsoft Office software (e.g. Word, Acrobat, Excel, PowerPoint).

·         Aptitude or experience with building and managing web content.

·         Willingness to travel for at least three domestic meetings per year.

·         Experience with integrated CRM, Marketing, and CMS solutions a plus.

Compensation

Salary commensurate with skills and experience. CEE offers a competitive benefits package.

Office Location

The CEE Office is located at the Ferncroft Corporate Center, 35 Village Rd, Middleton MA. This facility offers many amenities including a full-service cafeteria and fitness center, and is convenient to 1-95, Rt.1, and Rt. 128.

Application Information

Complete applications will be reviewed upon receipt. Please submit the following:

·         Resume

·         Cover letter demonstrating your interest in the position, qualifications, and relevant work experience


About CEE

Located in the greater Boston area, CEE is an award-winning consortium of energy efficiency program administrators from the United States and Canada that works to address climate change and utility infrastructure resilience by supporting market change in how energy is consumed and managed. By joining forces at CEE, individual electric and gas utilities are able to partner not only with each other, but also with other industries (e.g. lighting, HVAC, and high-tech), national laboratories, and government agencies. Working together, Consortium members leverage their collective market influence (and substantial budgets) to encourage the next generation of technology to be deployed. By doing so, we strive to achieve greater energy efficiency for the public good. For more information, see our website at www.ceel.org.

Program Services Coordinator

The Consortium for Energy Efficiency (CEE) is seeking a Program Services Coordinator who would oversee the organization's in-person meeting logistics and support the strategic programs of the…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional

Level of Language Proficiency

English

English

How to Apply

Please send application materials via e-mail to Sue Laferriere at slaferriere@cee1.org, noting the location you found this posting, as well as the job title and your name in the subject line.

You must be eligible to work in the United States independent of company sponsorship. CEE is an Equal Opportunity Employer.

Please send application materials via e-mail to Sue Laferriere at slaferriere@cee1.org, noting the location you found this posting, as well as the job title and your name in the…

Location

Middleton, MA

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