714-716 South Clinton Avenue
Bilingual Case Manager Job Description
LALDEF is a nonprofit that was founded in 2004 to serve the needs of the immigrant community in Mercer County. At our organization, we value diversity. Our mission is to defend the rights of the Latin American community, facilitate its access to health care and education, and advance cross-cultural understanding within the Mercer County region.
LALDEF is seeking a full time Bilingual Case Manager that will be housed at a Trenton middle school to better serve the needs of the parents/guardians of about 110 bilingual students. The manager will serve as the point person for all program and service coordination as it relates to the families served directly at the school. This position will require direct client interaction by conducting individual and household needs assessments and providing referrals. This position requires the individuals to work effectively in a fast-paced environment; demonstrate the ability to think independently and critically and apply good judgment. The case manager will work in close collaboration with school personnel in the evaluation of parent/guardian needs and connects them with available resources in order to further their understanding of chronic absenteeism and its impact on academic achievement. This is a full-time position in a fun, yet professional work environment leading to personal and professional growth. Some evening and weekend work will be required.
· Helps parents/guardians to understand, accept, and comply with attendance requirements to reduce and prevent chronic absenteeism.
· Utilize community resources to assist parents/guardians in addressing household needs.
· Coordinate and provide case management that is safe, timely, effective, efficient, equitable, and client-centered.
· Handle caseload, draft service plans, review case progress and determine case closure.
· Help parents/guardians make informed decisions by acting as their advocate while empowering them to achieve autonomy.
· Host quarterly parent workshops (various topics).
· Performs clerical tasks, such as drafting letters, filing, and data management. Operates office equipment and completes general office work.
· Schedule appointments and coordinate activities with/for parents/guardians.
· Translate documents and conduct on and off-site interpretation for parents/guardians.
· Have routine meetings with school administration and teachers to address individual cases.
Ideal candidate should be flexible, with the ability to multi-task. Excellent communication, computer, interpersonal, organizational, and research skills are essential. Candidate should think independently, but also utilize team work strategies when faced with difficult tasks. The ideal candidate is a compassionate, patient, flexible, enthusiastic, organized individual with a commitment to social justice, and interested in grass roots advocacy. Applicants should be fully bilingual in English and Spanish have excellent writing, communication, organizational, and interpersonal skills. Proven working experience in case management, highly desirable.
Positions reports to the Executive Director.
No benefits offered at this time.
Level of Language Proficiency
Spanish - Fluent (written and verbal)
English - Fluent (written and verbal)
Minimum Education Required