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Hub Coworking Coordinator

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Published 18 days ago

About Social Enterprise Greenhouse

Based in Providence, Rhode Island, Social Enterprise Greenhouse (SEG) provides the networks, knowledge, and resources to help launch and grow inclusive, positively impactful entrepreneurs, and businesses. We also create and nurture inclusive entrepreneurial ecosystems that foster just, equitable and resilient communities. Our welcoming and highly committed team offers a comprehensive menu of services in both English and Spanish including:

  • Training programs including an Ideator, Incubator, and Accelerator program
  • Business advising, peer support forums, workshops, coworking, a loan fund and a talent matchmaking to support social enterprises hiring needs

About the Position

The SEG Hub is an exciting and collaborative coworking space that provides a supportive environment for enterprises to formalize and grow alongside a community of other mission-driven people and organizations. The Hub offers multiple membership tiers tailored to our community including offices, dedicated desks, hot desks and more as well as providing a space for meetings and events. The Hub is also the central office for Social Enterprise Greenhouse.

The Hub Coordinator will join the Hub Management team to support the SEG Hub operations on a day-to-day, onsite basis while also assisting in other facility and program operation responsibilities to promote a thriving and inclusive social venture ecosystem. The day-to-day responsibilities include: supporting member services, physical operations and maintenance, and Hub community engagement, and event programming.

About the Candidate

We seek an enthusiastic, reliable, operations-driven team member that loves creating spaces for people to work, connect, collaborate, and build relationships which foster a vibrant community committed to social impact. The Hub Coordinator will bring an eagerness to learn and a can-do attitude to meet the needs of our Hub operations and members. This position is on-site, based in Providence, Rhode Island and will report to the Program and Design Manager.  

This position will be accountable for the following goals:

  • Creating an inclusive and welcoming space for all community members and incorporating equity and inclusion in all efforts
  • Supporting Hub member satisfaction while fostering a sense of community
  • Delivering high level of cleanliness and order
  • Ensuring Hub supplies, equipment, and meeting spaces are well-stocked and functional 

Primary Responsibilities

  • Day-to-day management of Hub operations to meet all safety and cleaning guidelines and customer expectations (opening and closing on time, clean and supplied facility, working and accessible technology, etc.)
  • Support Hub member amenity services including covering the Hub desk, new member onboarding, responding to member inquiries, and member communications.
  • Maintain operations of the Hub physical space, including supply management, cleaning services, and other Hub amenities (mail, printing, WIFI, etc.)
  • Ensure equity and inclusion principles are infused in all aspects of the Hub space to ensure that the Hub coworking community feels inclusive and accessible.
  • Sustain customer satisfaction by addressing members concerns and co-creating an inclusive, safe co-working space.
  • Support community building between members through programming and activities as appropriate. 
  • Execute Hub event and room rentals, specifically intake, scheduling, and maintaining excellent rental condition and service.
  • Maintain facilities and technology including coordinating with building management, cleaning staff, network providers and ensuring all technology is functioning properly and troubleshooting when needed

Core Skills & Capacities

Experience: Demonstrated success in hospitality, office administration, facility management, community building/development, event planning; and/or retail;

Commitment to Equity: Demonstrates an active commitment to viewing their work through a an equity lens and finding and supporting opportunities to address issues of structural racism and inequity through their work

Execution: Passionate about and excellent aptitude for getting things done.

Organization and Planning: Plans and organizes in an efficient, productive manner. 

Prioritization: Can prioritize multiple, competing requests and manage time well.

Customer orientation:  Able and willing to find out what the customer wants and needs and to act accordingly, taking the organization’s costs and benefits into account.

Relationship Builder: Able to build relationships and trust with a wide range of people.

Detail-Orientation: Sweats the small stuff and doesn’t let important details fall through the cracks.

Listening Well: Listens deeply to others and seeks to understand their goals, interests, and experiences. Pushes to clarity in cases of disagreement. Is curious and supportive of new ideas. 

Strongly preferred, but not required: Fluency in Spanish.

This position is part-time, (20 - 25 hours per week), onsite (not remote), and is starting as soon as possible. 

Starting Hourly Rate: $16 - $18 per hour depending on experience.  

Professional Development:

As the Hub Coworking Coordinator, you will have the opportunity to meet and connect with a variety of industry professionals and community partners throughout the state of Rhode Island. You will learn about various initiatives and innovations that individuals in the state and beyond are working on to improve the economy.

COVID-19 Precautions:

  • Requiring all individuals to wear a face mask in open or shared spaces, self-screen for COVID-19 symptoms before entering, and agree to our updated Member Guidelines.
  • Increased cleaning and disinfecting protocols.
  • Workspace layout adjustments to support social distancing throughout the Hub.
  • Added safety precautions, including plexiglass barriers and true HEPA air filtration.
  • Added non-touch hand-washing facilities. Hand sanitizer is also available at designated points throughout the Hub.
  • Adjusted meeting and social gathering policies to comply with gathering size and social distancing guidance.

How to apply:

Please follow this link to complete the application including the submission of a resume and 1-page cover letter as .pdf attachments.

 

About Social Enterprise Greenhouse

Based in Providence, Rhode Island, Social Enterprise Greenhouse (SEG) provides the networks, knowledge, and resources to help launch and grow inclusive, positively impactful entrepreneurs, and…

Details at a Glance

  • Time Commitment
    Part Time Schedule
  • Job Type
    Contract
  • Application Deadline
    May 31, 2021
  • Professional Level
    Entry level

Salary

$16,640 - $18,720

Level of Language Proficiency

Spanish fluency preferred.

Spanish fluency preferred.

Location

On-site
10 Davol Sq., Providence, RI 02903, United States
Unit 100

How to Apply

Please follow this link to complete the application including the submission of a resume and 1-page cover letter as .pdf attachments.

Please follow this link to complete the application including the submission of a resume and 1-page cover letter as .pdf attachments.

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