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Case Coordination/Resident Engagement Counselor

Posted by
Settlement Housing Fund, Inc. | New York, NY
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Settlement Housing Fund, Inc.


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Published 14 days ago

Salary is commensurate with experience

Settlement Housing Fund’s (SHF) is seeking a full time Case Coordination/Resident Engagement Counselor to manage the service delivery for families transitioning from homelessness to permanent housing in the Bronx. The mission of our Resident Engagement Services is to reduce the recidivism rate of families returning to shelter by providing case coordination and oversight. This is a community-based position servicing the families in our buildings. In coordination with other SHF staff, the Resident Engagement Counselor will provide supervision to staff and identify possible barriers to permanency, securing the resources necessary to promote stability.


Responsibilities

 Provides supervision to Resident Engagement Advocates

 Meets with staff regularly to ensure effective service provision

 Monitor data entry to ensure timely submission of notes, goals, intakes, assessments, referrals, etc.

 Identify service needs and appropriate intervention(s) to assist the families with desired outcome

 Provide direct supportive counseling, advocacy and/or outreach services to families as needed

 Identify information, referral sources, community partners, and other relevant parties for Resident Engagement program

 Be familiar with entitlements, housing programs, and other benefits available

 Serves as a liaison with various social service agencies, schools, and health care providers in the interest of the clients and the program

 Advocates for and assists families in the negotiation of the service delivery system, to ensure receipt of entitlements and maintenance of permanent housing.

 Participates in weekly staff meeting and client conferences as needed.


Minimum Requirement

Master’s Degree in Social Work or related field. At least 3 years of case management experience, ideally working with formerly homeless or currently homeless families. Applicant must have extensive knowledge of the various city social service agencies and community based agencies that can service the families. Applicant must also have strong case management, assessment, advocacy, and communication skills. Familiarity working with families of diverse cultures, ethnicities and socioeconomic status. Computer literate with strong written and oral communication.


Preferred Skills

Strong clinical skills with training in crisis interventions, strength-based, solution-focused and family-centered practice. It is strongly preferred if the applicant is bilingual in English and Spanish.

Background check will be performed.

Salary is commensurate with experience.

SHF is a non-discriminatory and equal opportunity employer and recipient of U.S. Department of Labor YouthBuild funds.

Settlement Housing Fund’s (SHF) is seeking a full time Case Coordination/Resident Engagement Counselor to manage the service delivery for families transitioning from homelessness to permanent housing in the Bronx. The mission of our…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • Master's Degree Required
  • Professional

Level of Language Proficiency

It is strongly preferred if the applicant is bilingual in English and Spanish.

It is strongly preferred if the applicant is bilingual in English and Spanish.

How to Apply

Please send cover letter and resume and include in subject "Case Coordination/Resident Engagement Counselor".

Please send cover letter and resume and include in subject "Case Coordination/Resident Engagement Counselor".

Location

New York, NY

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