Case Management Program Supervisor - FULL TIME *

Job Type

Full Time




56 Bay Street
5th Floor
Staten Island
United States


Position Description:

Masters level supervisor being sought for Case Management (NYC DFTA funded) program. CM Program provides case management services, per NYC DFTA Standards for older adults, 60 years and older, who are residents of Staten Island, all 3 Council Districts.


Oversee a team of 4-5 case managers servicing older adults with functional limitations throughout Staten Island.

Provide support, training, and quality assurance of intakes, initial in-home assessments and re-assessments of clients, including closing cases as appropriate and within the DFTA Standards time lines.

Assess at risk seniors and provide crisis intervention as needed. Collaborate with Program Director in determining safety plans.

Support staff in authorizing EISEP homecare and housekeeping, and home delivered meals as appropriate and in keeping with eligibility requirements.

Responsible for Supervisory Review of case records for clients assigned on the NYC DFTA STARS client database system.

Provide leadership to team and program including individual supervision of case managers and facilitating team meetings, group supervisions and trainings.

Collaborate with community serivce providers including advocacy and coordination of care.

Maintain a familiarity of NYC DFTA Standards, including updates to standards and procedures.

Participate in all required DFTA Trainings and required hours of ongoing training as set by NYC DFTA Standards.

Assist with other program activities as assigned.

  • Some evening and weekend hours may be required in emergency situations.

Experience and Qualifications:

MSW or related Master's degree required (License preferred)

Supervisory experience in human/health services, working with older adults (preferred)

Proficiency in Microsoft Office including Word, Excel, and Outlook.

Experience wih STARS (preferred)

Bi-lingual (Spanish-English) or other languages (preferred)

Must have a car for travel for work

To Apply: Please send cover letter and resume to:



Professional Level


Minimum Education Required

Master's degree

How To Apply

Please Submit Cover Letter and Resume to: