Senior Program Manager - Capacity Building and Training Initiative CAFH - Boston Public Health Commission

Job Type

Full Time




1010 Mass Ave 6th floor
United States


To apply online please go to and search for requisition number: 820.

Senior Program Manager - Capacity Building and Training Initiative CAFH

Child, Adolescent and Family Health


723/725/727 Mass Ave-LOC14

Posting Date

Oct 29, 2018

Requisition Number


Number of Openings


Job Description


As a member of the Division of Violence Prevention's Capacity Building and Training Initiative, the Senior Training Manager will work as part of a team and

in collaboration with BPHC and community partners to build capacity, improve quality, and spread and sustain trauma-informed systems and violence

prevention efforts in the City of Boston. The Senior Training Manager will be responsible for leading or supporting trauma-informed organizational change

partnerships with BPHC and community partners, including working collaboratively to apply quality improvement methods to projects that promote traumainformed

systems, racial justice and health equity, and violence prevention. They will also support DVP staff in designing and facilitating trainings to diverse

audiences of residents and professionals and conducting outreach and building partnerships with BPHC, City, and Community stakeholders. The Senior

Training Manager will report to the Director of Capacity Building and Training.


Lead or support trauma-informed organizational change initiatives with internal BPHC and external City and Community partners, including:

conducting outreach, screening and intake processes;

collaboratively developing partnership agreements to outline expectations;

developing and implementing tailored training sessions;

providing ongoing technical assistance and coaching; evaluating activities and reporting outcomes

Work collaboratively with BPHC and community partners to apply Quality Improvement methods to trauma-informed organizational change initiatives,

such as the PDSA (Plan, Do, Study, Act) model

Lead or support evaluation of organizational change or training activities, including designing, collecting, analyzing and presenting evaluation data,

using a participatory, strengths-based, equitable approach

Lead or support Training-of-the-Trainer initiatives to strengthen dissemination of core curricula and capacity to effectively deliver training within BPHC

and among community partners

Co-facilitate multi-session training institutes as well as shorter workshops with DVP colleagues and partners on topics related to trauma-informed

services, violence prevention, health equity and racial justice

Co-facilitate trainings to diverse audiences and sectors including: youth workers, early childhood and K-12 educators, home visitors, housing and

recovery service providers, advocates serving survivors of domestic, sexual and community violence, healthcare and public health professionals, law

enforcement, and residents.

Respond to questions and requests for training from programs and agencies. Work closely with the team to streamline requests, maintain database of

contacts and outcomes, and maintain a calendar of trainings and other projects, including ensuring activities are on schedule to meet deliverables.

Work collaboratively to develop new content and innovative curricula as training needs emerge from internal and external Division of Violence

Prevention initiatives; identify, bring together, and work with DVP, BPHC and community partners to design curricula and materials.

Work collaboratively with DVP staff to increase public awareness of best practices in violence prevention

Build new and maintain existing relationships with BPHC and community partners to identify needs, assets, emerging trends, and opportunities for


Ensure training content is trauma-informed, equitable, relevant to audiences and rooted in best practices.

Manage relationships with, and ensure timely deliverables from, training consultants and partners.

Develop presentations, reports to funders, grants, and supervision of interns and junior colleagues as needed.

Work closely with the Family Justice Center (FJC) Director and FJC Training Coordinator on joint trainings and other projects.

Represent the initiative, DVP and BPHC in meetings, public forums, events, conferences, and other settings.

Works in a confidential capacity. Operates independently. Uses independent judgment and discretion to make decisions affecting the department and

staff as it relates to unit operations/services and BPHC policy.

Perform other duties as required

Minimum Qualifications

Master's degree in in Public Health, Public Policy, Human Services, Social Work or related field plus 2 years' experience designing and implementing

training or educational programs or initiatives OR Bachelor's degree plus 6 years' experience designing and implementing training or educational


Experience designing and implementing organizational change or quality improvement projects, including demonstrated ability to collaboratively lead

change projects within direct care settings such as youth programs, social service agencies, healthcare, etc.

Extensive knowledge of youth development and the impact of multiple forms of violence and trauma on individuals, communities and organizations.

Experience with domestic/sexual/community violence a plus.

Strong knowledge of approaches to organizational change and quality improvement, particularly related to trauma-informed systems, violence

prevention, and racial justice and health equity.

Excellent group workshop facilitation and training skills. Understanding of trauma-informed and equitable training delivery a plus, including responding

to participants/groups with trauma histories and/or extensive secondary/vicarious trauma.

Demonstrated ability to work with diverse racial/ethnic, cultural, socio-economic, and LGBQ/T populations and form effective partnerships with

community partners and key stakeholders.

Candidate must have excellent organizational skills and attention to detail. Demonstrated ability to balance working independently and collaboratively

to produce high-quality work and consistently meet deadlines.

Experience in curriculum development, particularly approaches to adult education.

Experience using participatory curriculum or program development approaches a plus, including facilitating focus groups, convening advisory

committees, and conducting literature reviews on best practices.

Candidate must have strong interpersonal skills including ability to practice self-reflection, give and receive constructive feedback, and work well with

professionals, paraprofessionals, youth and adult residents individually and in groups

Understanding of program evaluation, including design, implementation and basic ability to analyze evaluation data using Excel or other statistical


Strong writing skills, including the ability to develop accessible, clear and compelling content (slides, handouts, Facilitator's Guides, etc.), reports and

other materials for a variety of audiences in a timely manner

Knowledge of the impact of structural and institutional racism, other forms of structural violence, and inequities.

Experience with grant writing a plus.

Bilingual/bicultural applicants strongly encouraged.

Additional Information

City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an

automatic bar to employment but is reviewed in relation to the job applied for., Any position that requires an advanced degree will be subject to education

verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum

requirements are eligible to apply

Union Status




Pay Range



9:00-5:00, Monday-Friday (some early mornings, evenings and weekends)

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

To apply online please go to and search for requisition number: 820