Director of Operations (Bilingual)

Job Type

Full Time




4280 Broadway
New York
New York
United States


Why this job: Help shape the future of students in Washington Heights and Inwood by joining the leadership of a successful and expanding school that has been a featured in The New York TimesThe Wall Street Journal and on 60 Minutes for its radical investment in teachers and its outstanding results. TEP needs a proven leader who can effectively plan for and direct the school's operations for TEP's new elementary school grades, which are opening as part of TEP's expansion from a 480-student middle school into a 1200-student Pre-K through 8th grade school. The elementary school grades will include a 2nd grade opening in 2018-19, a 3rd grade opening in 2019-20, and a 4th grade opening in 2020-21.

Position overview: The Director of Operations is a dynamic leadership role that requires expertise in managing TEP's extensive school operations. This individual will supervise operations staff, develop and refine operational systems to continually improve performance, and work as part of TEP's school leadership to support TEP's growth and development.

Position Responsibilities:

  • Supervise Operations Staff
  • Manage Front Office Team
  • Co-Manage Facility & Security Personnel
  • Oversee TEP Customer Service Culture
  • Train front line staff
  • Ensure welcoming, solution-oriented service for students, families, staff, & visitors
  • Manage Administration of all NY State Assessments
  • Coordinate all logistics of state testing
  • Manage Data Systems
  • Ensure that all student data is updated in TEP's Student Information System and ATS
  • Coordinate Student Transportation
  • Manage relationship with DOE Office of Pupil Transportation (OPT)
  • Coordinate all elementary school student transportation logistics (yellow bus, metrocards)
  • Manage Technology Support Vendors
  • Interface with Tech Consulting Firm to support staff and student technology
  • Manage Copier Vendor to ensure functioning machines
  • Coordinate School Food Program
  • Setup DOE school meals annually and ensure compliance with Department of Health
  • Ensure timely distribution of breakfast, lunch, and snack
  • Plan & Manage School Events
  • Coordinate logistics of stepping up ceremonies, family events, concerts, and special events
  • Manage all Field Trips logistics


  • Must be fully bilingual in English & Spanish
  • Prior Supervisory Experience Required
  • Excellent organizational skills and attention to detail
  • Proficient in all Microsoft Office applications

Personal Attributes:

  • Interpersonal
  • Exhibits strong leadership, interpersonal and communication skills
  • Treats others with respect, regardless of gender, race, sexual orientation, background, or ability
  • Work Ethic
  • Enjoys the challenge of, and works well in, a dynamic, fast-paced environment
  • Works well in a collaborative, team-oriented work environment
  • Philosophy
  • Adheres to the belief that all students can learn given the appropriate supports
  • Is committed to the vision and philosophy of the TEP organization
  • Character
  • Is committed to acting with honesty and integrity in all matters involving TEP students, parents, staff, and community members

Accountability: The Director of Operations reports directly to TEP's Elementary School Director. 


Compensation: The Director of Operations earns a competitive annual salary based on individual’s experience level, with benefits including medical, dental, vision insurance, 403b retirement plan, STD, LTD and Life Insurance. The Director of Operations has approximately 6 weeks of vacation (which includes school vacation days).

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply