Administrative Associate - Finance and Resource Fulfillment

Job Type

Part Time


Minimum: $40,000
Maximum: $43,175
Details: Part Time - minimum 24 hours per week; Salary listed based on FTE



Start Date


Application Deadline



2414 SW Andover Street
Suite D208
United States


Position Objective:

Successfully implement support services specifically in the areas of financial operations and product fulfillment.


Areas of Accountability:

  • Provide administrative support including acting as a receptionist responding to customer phone calls, mail, and emails.
  • Provide financial operational functions.
  • Administer the fulfillment of inquires and sales of FaithTrust Institute’s educational DVDs and print products.

Key Deliverables:

Organizational Administration and Finance Support

  • Professionally represent the organization by greeting visitors and constituents, as well as providing information and dealing effectively with internal and external contacts using discreet judgment and poise.
  • Provide effective daily administrative support including composing and processing correspondence; responding to mail, email (including the Development Mailbox and the Orders Mailbox) and phone calls promptly.
  • Provide effective daily financial and bookkeeping support, including posting invoices, deposits, preparing check requests and printing checks.
  • Maintain orderly financial files with prompt filing of records/backup.
  • Process training and educational materials sales payments as well as donations.

Fulfillment of inquires and sales of Educational Resources

  • Respond to customer inquiries and product sales by administering fulfillment activities to provide a high quality and thorough customer service experience.
  • Track inventory, including ordering, stocking and reporting.
  • Promptly and accurately, respond to customer requests by returning inquiries and executing order fulfillment & shipping functions.
  • Ensure accurate client record information, data and reporting.
  • Track and maintain supply of packing materials for shipping and freight.
  • Coordinate mailings with freight vendors. Maintain positive relationship with vendors.
  • Send receipts and /or thank-you letters to customers and donors in a timely manner.

Position Qualifications:

  • Associate’s Degree or equivalent
  • One-two years of marketing, customer service and/or sales experience.
  • Proficiency in QuickBooks required.
  • Ability and aptitude with Word, Excel, and Outlook
  • Exceptional written and oral communication skills. Excellent phone manner.
  • Strong aptitude and quick learner in basic web and database transaction processing. (Familiarity with a plus).
  • Ability to lift, move and carry 40 pounds without assistance.
  • Excellent organizational skills with strong attention to detail
  • Ability to handle multiple tasks simultaneously.
  • Ability to work independently.
  • Demonstrated ability to work with individuals of diverse social, economic, and cultural backgrounds.
  • Experience working in a multicultural, multifaith setting. Preferred experience working with religious organizations and knowledge of sexual and domestic violence issues.            


vacation, holiday and sick day pay; healthcare stipend

Professional Level


Minimum Education Required

2-year degree

How To Apply

Please forward a cover letter and resume. No phone calls please.