Details: This is a full time, salaried, exempt position. Compensation is based on experience.
251 Post Street
Founded in 1978 and headquartered in San Francisco, Glaucoma Research Foundation (GRF) is America’s oldest and most experienced nonprofit dedicated solely to its mission: to cure glaucoma and restore vision through innovative research.
Reporting to the Executive Director of Development and COO (EDD) and working closely with the Director of Development (DOD), the Annual Fund Manager will be responsible for overall administration and leadership of the Annual Fund including online and social media fundraising communications, promotion of workplace giving campaigns, and utilize targeted strategies to increase giving based on industry best practices and donor interests. This position will also work with key staff to lead stewardship activities, Gala sponsorships, and manage development operations to forward the major gifts program including prospect identification and management.
The incumbent will interact with all GRF stakeholders including donors, volunteers, Board members and the general public and will be responsible for independent problem-solving, high quality service, utmost courtesy and confidentiality. Strong writing and excellent project management skills, as well a proven track record in annual giving are required. This is a great opportunity for an energetic and entrepreneurial development professional who thrives working in a collaborative working environment and is eager to continue to learn and grow professionally in all aspects of development.
Essential Duties and Responsibilities include the following, and other duties may be assigned.
Annual Fund – Supporting Gifts, Workplace Giving and Catalyst Circle (60%)
- Design, implement, manage, and evaluate annual fund strategy for donors who contribute <$10,000 per year
- Lead the development of a comprehensive annual plan to grow Supporting Gifts (<$1,000) and work closely with the EDD and DOD to develop individual strategies for members of the Catalyst Circle (>$1,000)
- Promote and manage various giving vehicles including monthly donors (Vision Advocates), peer-to-peer fundraising, and #GivingTuesday
- Prepare and monitor annual giving budget and timeline for all campaigns
- Work with the Director of Communications and other key staff to implement appropriate social media and online giving strategies, new and/or upgrades to the website donor page, staying informed of the latest trends and make recommendations to implement best practices
- Work closely with graphic designers, contractors, and the mail house to ensure delivery of high quality materials on time and on budget
- Work with key staff on collecting donor and patient stories to feature in print and online
- Utilize Raisers Edge to strategically segment Annual Fund constituents for solicitations with emphasis on upgrading current donors, recovering support from lapsed donors and acquiring new donors
Donor Stewardship (20%)
- Work with EDD and DOD to create a plan for a robust stewardship program for all donors with personalized strategies for annual donors of $10,000+
- Ensure ongoing stewardship of mid-level and loyal Supporting Gifts Donors including thank you calls and personal visits
- Update acknowledgement letter templates regularly
- Plan and execute a system to welcome new donors and acknowledge other donor milestones
- Create annual impact report/newsletter for donors
- Manage the Annual Report mailing to ensure major donors receive personalized letters from senior staff
- Ensure donor actions are recorded on Raisers Edge
- Create and mail annual giving summaries for recurring and other donors
- Develop donor/philanthropy related content for Gleams newsletter and Annual Report including honor roll lists
- Attend GRF events and assist with onsite related tasks
Annual Gala Sponsorships (10%)
- Develop solicitation materials and execute the Host Committee mailing in advance of the invitation mailing
- Work with Director of Operations to create invitation mailing list, acknowledgement letters, and appeal codes for all Glaucoma 360 events
- Create annual prospect list and strategies for solicitation, follow-up and stewardship of Gala sponsors
- Track all Gala income and reconcile reports to ensure all contributions and commitments are recorded; coordinate and send pledge reminders as needed
- Work with Tribute Ad donors to ensure the receipt of materials and text; send copies of the program following the event with personalized thank you letter
- Assist events team with auction procurement mailing
Prospect Management and Support for Major Gifts (10%)
- Identify and track major gift/capital campaign prospects to assist the DOD, EDD and the CEO in their roles to solicit individuals, foundations, and corporations for support. Ensure follow-up tasks are completed.
- Create and execute a donor-centric moves management engagement strategy in order to identify, cultivate, solicit and steward donors to secure gifts and pledges
Other Development Duties: Assisting with gift processing and acknowledgement letter mailing in the absence of the Director of Operations and Development Assistant.
- Bachelor’s degree with at least three years of relevant experience.
- Demonstrated successful experience in development, direct marketing, communications or equivalent.
- Strong and persuasive writing, editing, and storytelling skills and the ability to meaningful connect with donors and patients with GRF’s mission.
- Strong project management skills, including strong attention to detail while multi-tasking and the ability to perform well with workload fluctuations inherent in the profession.
- Excellent interpersonal and communications skills with experience working in a collaborative team environment
- High proficiency with Microsoft Office software including Word, Excel and Powerpoint and strong knowledge of social media platforms
- Database experience such as Raiser’s Edge is preferred.
- Ability to present information concisely and effectively, both verbally and in writing.
- Exceptional ability to organize and prioritize work in the face of shifting demands of a busy work environment.
- Must demonstrate a high level of accuracy, personalization and attention to detail.
- Ability to work independently and proactively by suggesting new projects and tasks to advance GRF’s mission.
- Knowledge of best practices in donor acquisition, renewal and testing using direct marketing.
- Ability to work effortlessly under pressure.
- Resourcefulness in independently finding appropriate solutions to issues and problems and use of initiative in implementing solutions or making recommendations. Ability to anticipate problems and take necessary actions to mitigate potential issues.
- Strong initiative and flexibility is required.
- Ability to foster a collegial, mutually supportive work environment.
- Must be able to work an irregular schedule when needed including some evenings and weekends.
Eligible for full benefits package including: paid time off (vacation and holidays), medical, dental and vision insurance, tax-deferred retirement plan with employer matching program, and pre-tax commute expense deductions.
Level of Language Proficiency
English: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Minimum Education Required