Development Database Administrator

Job Type

Full Time

Published

09/11/2018

Address

264 Huntington Avenue
Boston
Massachusetts
02115
United States

Description

The Development Database Administrator is an integral member of the Huntington Theatre Company’s Development team and is responsible for the maintenance, upgrading and reporting of development data associated with all fundraising activities and initiatives. Adept at the Tessitura database, this position will provide critical support in tracking, acknowledging and recognizing donations, reporting on progress against goals for the development team, other pertinent departments and the Board, and generating output and lists for mailings, event invitations, and program books, etc. The individual in this role will maintain a high level of accuracy, confidentiality, and integrity, and will cultivate a strong base of knowledge in the areas of Tessitura functionality, data hygiene, fundraising protocols, and industry best practices.

 

Primary Responsibilities:

Tessitura Interface

-       Serve as the departmental expert in Tessitura functionality and stay up-to-date on new developments and be skilled at sharing knowledge and training other users

-       Proactively seek to expand Tessitura knowledge and understanding by utilizing the Tessitura network, user groups, conference, and industry peers

-       Liaise with Tessitura for help desk support, implementations, and integration with other software platforms

-       Ensure Tessitura is being used to its optimum and maintain and update configuration for the most user-friendly functionality and output

 

 

Data Entry, Acknowledgement and Record-Keeping

-       Conduct all gift entry and processing with consistency, accuracy and strict attention to detail, including processing credit card charges, check entry, gifts of stock and multi-year pledges

-       Conduct all other data entry including creating new customer records and households, and updating contact information, research, relationships, etc.

-       Generate and send all gift acknowledgements in an accurate and timely manner

-       File and maintain physical backup of gifts and pledges applying knowledge of document retention requirements

 

Reports and Mailings

-       Create standard and custom lists, extractions, and reports for development staff and other departments as appropriate

-       Regularly generate departmental status report to measure progress against fundraising goals and provide comparative analysis to prior results

-       Work with gift officers and special events staff to generate mailing lists and merge lists for direct mail and email appeals, as well as event invitation lists, invoices, and pledge reminders

 

Data Integrity and Hygiene

-       Adhere to non-profit industry best practices and organizational standards regarding the entry, maintenance and storage of data

-       Take a leading role in recommending improved processes and procedures to ensure data integrity

-       Conduct all global changes and/or imports to maintain data hygiene

-       Reconcile with Finance Department monthly or more frequently as requested/needed

-       Maintain and produce records required for annual audit

 

Operations Support

-       Provide guidance, training and support to development staff and others regarding utilization of the database

-       Document all database and gift processing policies and procedures and keep them up to date and accessible

-       Develop FAQ documentation to support staff Tessitura users

-       Working in collaboration with the Manager of Development Operations, Research & Stewardship, ensure that the database effectively supports fundraising strategies, and workplans particularly regarding the use of plans and dashboards

 

Qualifications:

 

  • Bachelor’s degree preferred
  • Proficiency in Tessitura database or similar relational/integrated data base software, Microsoft Office (Excel, Outlook, PPT) required
  • Proficiency in WealthEngine and/or another prospect research tools preferred
  • Keen understanding of fundraising best practices required
  • Excellent organizational skills with meticulous attention to detail
  • Strong training, communication and collaboration skills
  • Ability to manage multiple deadline-oriented assignments and projects at any given time
  • Good judgment and ability to handle confidential information with discretion
  • Intellectual curiosity and the desire to learn new skills

Benefits

Additionally, the company provides health, dental, life, and disability insurance, as well as paid vacation, sick days, and holidays.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

jobs@huntingtontheatre.org
https://www.huntingtontheatre.org/about/involved/jobs/

 

Interested candidates, please send letter of interest, resume and salary expectations to:

Nina Nicolosi

Director of Human Resources

Huntington Theatre Company, Inc.

281 Huntington Avenue

Boston, MA 02115

jobs@huntingtontheatre.org

 

 

The Huntington Theatre Company is an Equal Opportunity Employer and committed to Affirmative Action.


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