Resident Services Coordinator

The Resident Services Coordinator delivers programs and amenities that support stable tenancies and serve children, adults and seniors living in OppCo properties under the direction of the VP of Resident Services. The Manager will lead community engagement efforts in OppCo properties to build social capital by fostering person-to-person and people-to-place relationships, develop the skill and will of resident leaders to take on leadership roles in the property and in their community, encourage civic engagement in order to build neighborhoods of choice were neighbors have elevated community standards and a sense of efficacy. This is a mobile position that will require regular travel to Member agency’s properties. The Coordinator will coordinate with property management staff and community partners. The Coordinator is responsible for supporting partnerships with service providers to expand opportunities for residents to access programming that would enhance their quality of life.

Work Requirements and Qualifications

College graduate or equivalent experience providing human services or community engagement / outreach.

Experience working with low-income families, seniors and non-elderly disabled people

Demonstrated strong cultural competence for working in a diverse multi-cultural community.

Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents and in planning, implementing, and evaluating programs and services.

Capable of building and maintaining partnerships with community based organizations based on the needs of the residents.

Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects

Genuine enthusiasm for meeting, motivating, and involving people in community activities

Excellent verbal and written communication skills

Bi-lingual English-Spanish (both written and spoken) preferred

Demonstrated ability to work independently and as part of a team

Strong work ethic, a good sense of humor, and a commitment to social justice

Comfort with ambiguity and ability to thrive in a fluid, entrepreneurial environment; willingness to “roll up one’s sleeves” and extend beyond formal responsibilities based on the needs of the work

Ability to collect, track and understand data in order to assess programs and partnerships.

Proficiency with Word required. Knowledge of SalesForce or similar program preferred.