Development & Communications Manager

Organization Description: North Helpline believes that all deserve adequate food, housing, and respect. We assist our neighbors in obtaining basic needs that affirm their human dignity and worth by distributing food, assisting with utility shut-off and eviction prevention, and providing access to basic medical care.

Position Summary: Join a small grassroots non-profit organization in our work in making sure our neighbors have food on their tables and a roof over their heads. We are looking for a development and communications magician that will engage and mobilize community support in order to raise friends, food, and funds.

Duties and Responsibilities:

• Development
• Steward meaningful and consistent donor engagement to assure positive donor relations
• Build on the foundation of our Major Donors program
• Work with database administrator to coordinate and track donor communication and engagement through Salesforce as well as create reports and analyze fundraising trends
• Assist in developing strategies for fund development at all levels
• Coordinate events that raise funds and promote North Helpline in the community
• Work with the Board of Directors and Executive Director to grow development capacity
• Work towards community centric fundraising at North Helpline
• Communications
• Tell North Helpline’s story through our work and the people we serve
• Supervise and create content for website, social media, and mass emails
• Produce print communications including an annual report
• Ensure North Helpline is represented at appropriate community meetings and other events
• Other

Participate in Diversity, Equity and Inclusion initiatives, and strategic planning along with board and staff.

• Support our primary mission of making sure our neighbors have food on their tables and are roof over their heads.

Qualifications:

·       We are working to become a fully inclusive, multicultural, anti-racist organization. Commitment to this work is essential.

• Passion for our mission
• 2-3 years of experience in the fundraising field required building relationships with donors
• High attention to detail, ability to prioritize projects, efficiency, and the ability to work effectively with little instruction
• Able to multitask in a random, busy, and chaotic work environment
• Proficient in Microsoft Office, and Google Suite
• Able to professionally interact with volunteers, clients, donors, government employees, elected officials, and other public agency personnel in a culturally diverse environment
• Effectively utilize volunteer support
• Excellent written and oral communication skills are essential
• Communicating empathy and a sense of humor are a must
• Experience in Salesforce preferred
• Knowledge in basic concepts of graphic design
• Multi Lingual preferred

Other Requirements:

• Valid driver’s license with no outstanding violations
• Able to drive a full size van (automatic transmission)
• Able to work flexible hours including overtime if required

Candidates from non-traditional nonprofit backgrounds are encouraged to apply. Please address how your experience and skills relate to the requirements of this position in your cover letter.

The Development & Communications Manager will report directly to the Executive Director and work with the staff, board, volunteers, and interns. Some flexibility with work schedule, at our Lake City offices, with some evenings and weekend work.

Hiring Process / Timeline

·       To apply please email your resume and cover letter to Kelly Brown at search@northhelpline.org.

·       We will read your cover letter first; it’s important for us to understand if this is the right fit for you. In your cover letter, please be sure to tell us why you are interested in this job and working at North Helpline

·       We will review applications on a rolling basis until the position is filled.