Director of Operations

Posted by
New York, NY
Published 10 days ago

Role and Responsibilities

ideas42 is looking for a seasoned professional to join its senior team to lead its operations function. This position will be responsible for ensuring ideas42 has effective, efficient and ever improving operations. The position will report directly to the Executive Director, and be integral to helping manage the organization. They will work closely with other members of the senior team including the Chief Innovation Officer, Director of Finance, Director of Communications, Director of People Operations, and the Managing Directors, who oversee the content focus areas (e.g. safety and justice, education, economic justice, etc.). The position will supervise the Director of Finance, Manager of Compliance and administrative staff. The Executive Director will lean on you to help identify and prioritize operational improvements for the organization and then drive these priorities forward. This role will involve overseeing and monitoring the work of other teams as well as leading and doing projects yourself. The Director of Operations will be responsible for working with the Executive Director to set the agenda and decision-making process for leadership and senior team meetings. You must be a people-oriented person, strong collaborator, logical thinker, and have a low-ego get the job done mentality. The ideal candidate has years of relevant operational experience, is an extremely organized tasks master, and is interested in taking on an operational role, using their strong financial acumen, strategic planning and change management experience.

Your responsibilities will include:

  • Working with the Executive Director and Chief Innovation Officer to identify operational improvement opportunities and new strategic initiatives. This will require becoming deeply familiar with ideas42 business model, KPIs and processes.
  • Managing ongoing organizational operations and internal systems, ensuring ongoing improvement in processes across the Finance, Operations, and Legal, functions.
  • Executing your own set of high-priority improvement projects that have been identified with the Executive Director.
  • Strategically planning agendas, creating deliverables, and ensuring follow-up occurs as needed for semi-annual Board meetings.
  • Overseeing ideas42 information technology needs. This includes ensuring that team members have the tools they need to succeed on a day-to-day basis, as well as working with the Managing Directors to ensure that ideas42 has the technology and data security resources to execute key projects and fulfill contractual or legal obligations.      
  • Direct supervision and management of the Finance and Administration team, a Compliance Manager, the Administrative and Office Management team members, chipping in on office management when needed.
  • Overseeing ideas42 legal function and needs. This includes:
  • Advising the Executive Director and other Senior team on legal matters
  • Deciding when and how to engage outside counsel
  • Managing the Compliance Manager in review of contracts and legal matters, and addressing escalated legal issues from the Compliance Manager
  • Own risk management; work with the Compliance Manager to ensure that our business registrations are current, and our insurance coverage appropriately transfers risk in line with business needs.
  • Being primary lead for planning and facilitating the organization’s meetings for strategy, tactical decision making, and internal communications. These include Managing Director meetings, Senior Team meetings, all-team town halls and retreats, and other meetings as needed.
  • Occasionally conducting research and compiling advanced briefing materials to support the Executive Director in important meetings and appointments.
  • Helping the Executive Director and Director of Finance prepare materials for bi-annual board meetings


Minimum qualifications

  • Bachelor’s degree or equivalent practical experience
  • 8 years of full-time relevant work experience
  • Substantial experience leading complex projects with multiple work streams
  • Strong working knowledge of Google Suite, cloud storage, and Microsoft Excel
  • Excellent written and verbal communication with a commitment to high-quality output
  • Highly organized, with the ability to work efficiently and effectively
  • Low-ego with the willingness to lead from behind and approaching work with a growth mindset
  • Mission-aligned, self-starter, and able to thrive in a fast-paced, dynamic environment.

Preferred qualifications

  • Master's degree or Juris Doctor (JD) Degree
  • 10+ years of relevant full-time work experience
  • Experience as an Operations Manager or related role where you were responsible for leading different types of decision-making processes.
  • Strong knowledge of commonly used software platforms like Salesforce, Okta, Microsoft Azure Active Directory, etc.    
  • Experience working on strategic planning or serving as a strategy consultant
  • Passion for understanding human behavior and pursuing innovation

About ideas42

We’re a non-profit looking for deep insights into human behavior—into why people do what they do—and using that knowledge in ways that help improve lives, build better systems, and drive social change. Working globally, we reinvent the practices of institutions, and create better products and policies that can be scaled for maximum impact.

We also teach others, ultimately striving to generate lasting social impact and create a future where the universal application of behavioral science powers a world with optimal health, equitable wealth, and environments and systems that are sustainable and just for all.  

For more than a decade, we’ve been at the forefront of applying behavioral science in the real world. And as we’ve developed our expertise, we’ve helped to define an entire field. Our efforts have so far extended to 40 countries as we’ve partnered with governments, foundations, NGOs, private enterprises, and a wide array of public institutions.

We value diversity and inclusion and are dedicated to growing our teams with people who have diverse experiences, backgrounds, and skills. We are committed to fair and unbiased hiring practices that support equal employment opportunities regardless of race, color, ancestry, religion, ethnicity, gender, national origin, age, abilities, sexual orientation, or veteran status.

Working with Us

We are a culture-first organization where rules or processes do not take precedence – people and their ability to make well-reasoned decisions do. You’ll find that our team members are deeply caring, wicked smart, and both tenacious and rigorous in their work.

Our core values are at the heart of everything at ideas42:

  • We live and breathe what we do. We look at everything through a BEHAVIORAL LENS.
  • We take OWNERSHIP. We don’t just work at ideas42, we take shared responsibility for it.
  • We DO GOOD. We use our expertise to improve millions of lives and create a better world for all.
  • We have fun. We let PLAYFULNESS inform the way we work and our approach to the world, helping to drive our creativity and improve our solutions.
  • We live with a SPIRIT OF GENEROSITY. We approach our colleagues, partners and people whose lives we seek to improve with an attitude of selflessness and cooperation.
  • We are TENACIOUS. We never take the easy route, but push to stretch the limits of what’s possible.
  • We are RIGOROUS in how we think and how we tackle problems.

Role and Responsibilities

ideas42 is looking for a seasoned professional to join its senior team to lead its operations function. This position will be responsible for ensuring ideas42 has effective, efficient and ever improving…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    July 5, 2021
  • Education
    4-Year Degree Required
  • Professional Level


Benefits and Compensation

We hope that you are excited by the opportunity to work with us. We are proud to offer a comprehensive and behaviorally designed benefits package and other perks to support our team and allow us to focus on our work of solving tough social problems.

  • Insurance: We offer fully-covered medical, dental, vision, disability, and life insurance coverage for you and your families.
  • 401(k) Match: We contribute 3%, even if you don’t contribute at all.
  • Generous Vacation and Paid Time Off: We’ve built infrastructure to encourage our team to rest and recharge throughout the year.
  • Paid Parental Leave
  • Fitness benefit
  • Compensation: Our compensation is competitive within the non-profit industry.
  • Loan Forgiveness: Based on our 501(c)3 status, you are able to receive loan forgiveness under the Public Service Loan Forgiveness Program.

Benefits and Compensation

We hope that you are excited by the opportunity to work with us. We are proud to offer a comprehensive and behaviorally designed benefits package and…


Temporarily Remote
Work may be performed anywhere in United States
Associated Location
80 Broad Street, New York, NY 10004, United States
30th Floor

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