Leadership & Management:
- Serve as the internal leader of the organization
· Cultivate the values of UAHT within the organization
- Works closely with department leaders to improve performance outcomes by strengthening integration and collaboration in service delivery
- Lead the performance management process that measures and evaluates progress towards goals for the organization
- Maintain a continuous line of communication, keeping the CEO informed of all critical issues
- Provide strong day-to-day leadership presence for all staff
- Support an open-door policy among all staff
- Lead, coach, develop, and retain UAHT’s employees
- Responsible for the fiscal management of agency operations
- Works closely with the finance team to meet the fiscal goals of the organization
- Participate in the execution of the annual budget process
Programs, Human Resources, and Technology
- Ensure ongoing programmatic excellence, rigorous program evaluation, and consistent quality of programs, operations, and administration
- Leads and develops a program team across multiple locations and over various functions
- Elevate current programs and services and increase key impact measurements
- Ensure that all programmatic partnerships are functioning successfully
- Regularly evaluate program components to measure successes that can be effectively communicated to the board, funders, and partners
- Oversee and upgrade the overall strategy, purpose, and vision of the Human Resources department: benefits, payroll, 403b, recruitment, training and development, culture, performance management, and succession planning
- Instill an employee professional development and “coaching” culture within UAHT
- Analyze the current technology infrastructure and scope out the next level of information technology and agency systems that support the growth of specific programs and the organization overall
Capacity Building:
- Work in partnership with the CEO and senior leadership team to push forward the strategic plan and implement new processes and approaches to achieve it
- Ensures effective systems to track scaling progress
- Recommend timelines and resources needed to achieve the strategic goals
- Continues to move the agency forward, while building operational infrastructure to support the mission and strategic vision
Qualifications:
The successful candidate must believe in the core values of United Against Human Trafficking and be driven by the mission. The candidate should demonstrate a passion for leading change. We are seeking a candidate that has proven experience in scaling an organization and a demonstrated ability to both lead and build infrastructure
Additional requirements:
- Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen including successful financial management; the ability to balance the delivery of programs against the realities of a budget; and problem solving, project management, and creative resourcefulness
- Strategic Vision and Agility-ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
- Capacity Building—ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly
- Leadership and Organization-exceptional capacity for managing and leading people; a team builder who has experience in scaling organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower leaders and learn the strengths and weaknesses of the team to put people in a position to succeed
- Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary
- General Management—thorough understanding of programs, operations, and human resources; broad experience with the full range of agency functions and systems, including strategic planning, budgeting, finance, information systems, and development
- Solid educational background—Bachelor’s degree required; Master’s degree highly preferred
- At least 5-7 years of senior management experience at a non-profit; track record of effectively leading and scaling a performance and outcomes based organization and staff; ability to point to specific examples of having operationalized strategies that have taken an organization to the next stage of growth
- Strong quantitative, presentation, and crisis intervention skills
- Significant experience with high-risk, low-income, and vulnerable populations
- Unwavering commitment to quality programs and data-driven program evaluation
- Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, and achieve strategic objectives, and manage a budget
- Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
- Ability to work effectively in collaboration with diverse groups of people
- Passion, idealism, integrity, positive attitude, mission-driven, and self-directed