Program Manager, Data & Evaluation

Job Type

Full Time




1061 Market St, Mezzanine
San Francisco
United States



SMART (Schools, Mentoring and Resource Team, Inc.) provides low-income students access to an exceptional education and the skills needed to thrive in college and in life. SMART’s vision is to end the cycle of poverty in San Francisco by providing students and families financial, academic, and social emotional support, as well as college preparation and career exploration. Our organization provides a unique eight-year continuum of support that starts in 4th grade and goes all the way to college, including school support, after school enrichment, summer programming and college preparation. Since launching our high school program in 2011, 100% of SMART Scholars have graduated high school and matriculated to college. While only 21% of very low-income students who enter college will graduate within six years, SMART Scholars are currently persisting at a rate of more than 80%.

Position Description

The Program Manager, Data & Evaluation works closely with SMART staff and other stakeholders to ensure that the organization is collecting and analyzing data to drive program outcomes, measure impact and inform organizational evaluation and learning. As a member of SMART’s program team, the Program Manager, Data & Evaluation will also teach in SMART’s after school program and advise students. The ideal candidate is a self-starter who loves to collaborate, is detail-oriented, skilled in developing key performance indicators and metrics, and thrives in a fast-paced environment. The Program Manager, Data & Evaluation reports directly to the Chief Operations & Finance Officer.

Responsibilities include (but are not limited to):

Program Data & Evaluation

  • Promote office-wide culture of data collection, evaluation and learning.
  • Research and develop organizational data standards and quality assurance.
  • Manage data collection and analysis in line with SMART’s Key Performance Indicators.
  • Manage the implementation and ongoing maintenance and development of a new database for the organization.
  • Prepare reports and summaries of data from complex records for program and development team.
  • Research and manage data collection for analysis and evaluation of programs and tactics.

Student Teaching and Advising

  • Facilitate workshops and manage a classroom of 15-20 students in SMART’s After School Program, including preparation of classroom materials and resources.
  • Manage a school-based student advisory, maintaining strong relationships with the advisory students, their families, and the schools they attend.
  • Provide support to families in the advisory with school communication and engage families with SMART events.
  • Assist families in the advisory with applications to external year-round and summer programs.
  • Support advisory students by collecting personal and academic student data to inform SMART about student progress.
  • Check in with students in the advisory regarding their social, emotional, and overall well being on a regular basis.

Additional Tasks:

  • Represent SMART to external audiences as requested.
  • Participate in SMART’s annual and strategic planning processes.
  • Teach and provide staff assistance to SMART’s summer program.
  • Support SMART’s fundraising and program events throughout the year.
  • Other tasks as assigned.

Experience and Competencies:

  • Bachelor’s degree required.
  • Strong passion for issues of educational equity for students from underserved communities.
  • Deep understanding of the challenges faced by from under-resourced backgrounds.
  • Experience working directly with underrepresented communities is strongly desired.
  • Experience and demonstrated understanding of K-12 environments.
  • Minimum of five years of professional experience, including experience interfacing with and maintaining data systems, evaluating programs and measuring outcomes.
  • Proficiency in Salesforce platform strongly desired.
  • Spanish and/or Cantonese language skills preferred.
  • Excellent interpersonal skills, demonstrated ability to take initiative, and capacity to work independently and as part of team.
  • Detail-oriented, with strong organizational skills.
  • Great team player with a strong conviction in the power of collaboration in a small staff setting.

This is a full-time position. Some evenings and weekend work required. Compensation will be competitive and commensurate with experience.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

Please submit a thoughtful cover letter and resume to Ben Buis, Chief Operations & Finance Officer at Due to the volume of applications we receive, please no phone calls.

Deadline to Apply: Friday, August 24, 2018.

SMART is an equal opportunity employer and encourages applicants from all racial, ethnic, and religious backgrounds, national origins, sexual orientations and genders.