The Assistant Program Manager oversees the wellbeing of the individuals supported in the Adult Residential Services, with the goal of supporting them to live a happy, healthy and productive life. We achieve our goals by implementing industry best practices, creating innovative solutions to complex problems and employing staff who care deeply about individuals, our mission, and our values. At HopeWell, we value good communication, transparency, reliable support and the pursuit of excellence. We are focused on becoming an employer of choice and an industry leader.
This position is an exciting opportunity to collaborate closely with the Adult Residential Services’ Leadership team and focus on improving and expanding our services.
- Promote principles of normalization, dignity and community integration.
- Empower and provide individual’s with choices and opportunities to fully thrive in their community.
- Ensure that individuals we support are treated with dignity and respect.
- Coordinate all medical and dental care with the individuals including taking the person to appointments as needed and assisting individuals with communicating with medical care providers.
- Maintain communication with the individual’s family, guardian, day services, transportation, DDS, medical providers and other service providers.
- Maintain individuals Confidential, Financial, Medical and Safety documentation and files.
- Responsible for the coordination and oversight of the individual’s Service Plan (ISP) including attending annual ISP meetings.
- Create and update all required documentation in HCSIS.
- Supervision of assigned Direct Support Professionals.
- Oversee staff schedules and coverage.
- Coordination of household repairs and maintaining the general upkeep and cleanliness of the house.
- Responsible to ensure that all of the individual’s receive the appropriate supports and skill development in all activities of daily living
- Support individuals with their laundry and housekeeping.
- Expose individuals to a variety of recreational activities and opportunities to create and maintain friendships.
- Implement and maintain the Inclusion and Human Rights binders.
- Facilitate individuals’ physical health by encouraging proper nutrition, exercise and a healthy lifestyle, including monitoring each individual’s health and emotional status on a daily basis.
- Facilitate the implementation of the monthly Newsletter
- Coordinate the weekly house meetings and training sessions with the individuals,
- On-call responsibilities on a rotation
- Complete all training, staff meetings and supervision sessions as required by the program, including but not limited to: First Aid, CPR, OSHA & Blood Borne Pathogens, Medication Administration and Human Rights Training.
- Minimum High school diploma and three years of experience in the Human Service field
- A bachelor's degree preferred
- Willingness to learn
- Ability to maintain a professional relationship under all foreseen and unforeseen circumstances.
- Must demonstrate initiative, creativity, be dependable, reliable and work well independently and within a team atmosphere.
- Must be able to exercise independent thinking and good judgment under all circumstances.
- Must be able to set goals, analyze work develop plans and utilize time effectively and efficiently.
- Ability to communicate effectively both verbally and in writing
- Basic computer knowledge
- Flexibility to work throughout the division
- Lifting is required. Ability to lift at least a minimum of twenty (20) pounds
- Ability to physically assist individuals in personal care
- Ability to perform common household cleaning activities that involve: consistent standing, bending, twisting, pushing, pulling, and walking
- Ability to drive agency vehicle
- Clearing of background checks as required by state and federal law.
- Valid MA driver’s license (some positions require a vehicle)