Development & Communications Manager

Job Type

Full Time


Minimum: $52,000
Maximum: $55,000
Details: Plus benefits, PTO, and paid holiday's



Start Date


Application Deadline



6516 35th Avenue SW # 204
United States


At the West Seattle Helpline (WSH), we believe that nobody should have to sleep on the street. Despite this, over 12,000 people are experiencing homelessness in King County, many of whom lost their home after an eviction or utility shut-off.  Our organization puts a stop to homelessness through rent and utility assistance, bus tickets, and our Clothesline, the largest all-ages clothing bank in Seattle.

The WSH seeks a motivated, energetic, and enthusiastic Development & Communications Manager (DCM). The DCM will be responsible for the development and direction of the fundraising strategies of the WSH. This position is critical to the sustainability of the WSH and serving the individuals and families in our community who are at risk of homelessness and other detrimental poverty-related outcomes.

Key Responsibilities

  • Develop and implement a comprehensive Resource Development Plan that meets or exceeds goals for the following: Individual Giving, Corporate Donations, Special Events, Direct Mail, Strategic Alliances, Sponsorships, and Major Gifts.
  • Manage and direct the special events and other engagement strategies including; Neighbors Helping Neighbors Dinner & Auction, Taste of West Seattle, and other initiatives.
  • Work with the Executive Director and Board to ensure implementation of  Stewardship Plan that proactively engages community members to inspire support for the work and mission of the West Seattle Helpline and recognizes existing donors for their investment.
  • Work with the Executive Director to create strategic alliances and partnerships with the business community to effectively support volunteerism and financial support of our work.
  • Develop and implement a system of donor development and management that includes: Prospect Research, Database Integrity, Acknowledgement, and Recognition.
  • Serve as staff liaison to all resource development committees.
  • Develop and monitor the annual fundraising budget and goals to ensure growth and sustainability in revenue on an annual basis.
  • Manage donor database software; track incoming donations & distribute acknowledgments.
  • Manage donor- and supporter-facing communications platforms (website, social media) and materials (newsletter, invitations, email announcements).
  • Oversee all development staff and volunteers.



  • 2-3 years experience in communications, membership, marketing, fundraising or other relationship/people based field.
  • Demonstrated experience in creating and implementing strategic cultivation objectives to meet fundraising goals, or other related experience.
  • Experience in event planning, solicitation, cultivation, research, and/or donor relations, or related qualifications.
  • Ability to manage multiple projects and meet deadlines while maintaining a positive attitude.
  • Flexibility, creativity, self-motivation, and resourcefulness.
  • Excellent interpersonal and communication skills.
  • Strong computer skills required. Proficiency in Little Green Light and website maintenance/ development is not required, but preferred.  

Candidates from non-traditional nonprofit backgrounds are encouraged to apply. Please address how your experience and skills relate to the requirements of this position in your cover letter.


The Development & Communications Manager will report directly to the Executive Director and work in consultation with the staff and interns.

This is a full‐time, non-exempt position that requires a willingness to work some evenings and weekends.


Includes generous paid time-off (PTO) policy, 11 paid holidays per year, and a healthcare stipend.  Selected candidate’s employment approval will be subject to a background check.

Level of Language Proficiency

English, Spanish, Arabic, Vietnamese, Somali

Professional Level


Minimum Education Required

No requirement

How To Apply

Hiring Process/ Timeline:

  • We will read your cover letter first; it’s important for us to understand whether this is the right fit for you. In your cover letter, please be sure to tell us why you are interested in this job, what you like about WSH, and share examples of past work you’ve done that makes you a strong candidate.
  • We will review applications on a rolling basis until the position is filled.
  • We will begin scheduling phone interviews as we review applications.
  • We will begin in-person one-hour interviews in late June/ early July. If you are invited for an in-person interview, we will ask for work samples relevant to this position, e.g. a process you created, a writing sample, or other relevant materials.
  • We would like to have the selected candidate start in mid- to late- July.


To Apply:

Submit a resume and cover letter via email to with the subject line “Development & Communications Manager Application.”


The West Seattle Helpline is an equal opportunity employer. People of color, members of the LGBTQ community, people who have experienced housing instability, and people with disabilities are strongly encouraged to apply.