Food Program Manager

Job Type

Full Time


Minimum: $50
Maximum: $55
Details: $50k - $55k Annually, Depending On Experience




11011 120th Avenue Northeast
United States


Title: Food Program Manager – Nonprofit

Department: Client Services

Location: All Hopelink Food Banks (Bellevue, Redmond, Kirkland, Shoreline, Sno-Valley) Primary location will be Kirkland Northshore Center.

Work Schedule: Full Time

Compensation: $50k - $55k Annually, Depending On Experience

Benefits:  Full benefits eligible including: medical, dental, vision, life insurance, short and long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs

Open: September 2018

Closes: When filled

To see the complete posting and to apply, click here:

Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial assistance, housing & family development, adult education & employment and transportation/mobility. Programs are aimed at helping people achieve stability, and helping them gain the skills and knowledge they need to exit poverty for good.


Hopelink provides food assistance to mitigate hunger and support basic food security for low-income households in North and East King County. Hopelink aspires to be a leader in addressing issues of hunger by providing direct and impactful food services for members of our community who need food assistance, as well as by collaborating with other food providers in our service area to ensure the best possible benefit to clients and the communities we serve.

The Food Program Manager is responsible for implementing Hopelink’s vision for its Food Program system, in conjunction with the Associate Director of Food Programs.

The Food Program Manager is a key player in shaping and implementing Hopelink’s vision for food service and delivery in North and East King County by developing creative and sustainable methods of supply and delivery of healthy food, as well as implementing best practices for food support to our community. This position will also ensure consistency among our direct distribution sites, monitor progress toward well-defined goals, provide training and supervision of staff and volunteers, and oversee food purchases.  

Essential Functions:

·       Fully responsible for the operations of the Hopelink food system including our 5 food banks; implements consistent, high-quality operations across all centers.

·       Supervises, trains, mentors and evaluates Food Bank Supervisors who report to this position across all 5 service centers. 

·       Develops, implements and trains on a comprehensive set of policies, procedures and new concepts for the Food Program.

·       Responsible for the highest level of customer service in all Food Program initiatives, ensuring that all services provided by volunteers and staff are executed in accordance with Hopelink’s trauma informed approach.

·       Maintains a professional and positive working relationship with clients, vendors, volunteers, donors, and fellow staff.

·       Represents Hopelink in working collaboratively and creatively with subcontractors/ partners in providing supplemental basic food security. Builds strong working relationships and partnerships with other food service providers.

·       Communicates Hopelink’s mission and its food program vision to other agencies, audiences, partners, and throughout the community.

·       Maintains fiscal and contractual compliance with grants and other funding sources; monitors subcontractor agencies.

·       Participates actively in meetings within the Community Services Division, working with Service Center staff, in order to improve processes and procedures for the provision and delivery of food under this program.

·       Establishes and maintains effective record-keeping systems for contract compliance

·       Ensure highest data quality for reporting accuracy; use internal and external data sources to drive decisions for Food Program innovation, in partnership with the Associate Director of Food Programs.

·       Represents Hopelink’s Food Program at county, state, and national levels as requested by Hopelink Senior Management. Represents Hopelink on food advisory groups and coalitions as assigned.

·       Responsible for the implementation of best practices for food safety and trains staff and volunteers.

·       Communicates respectfully with people regardless of age, race, gender, religion, color, national origin, marital status, the presence of any physical, sensory, or mental disability, sexual orientation, political ideology, gender identity, military status, genetic information, or any other expression of diversity.

·       Must be able to drive a Hopelink owned vehicle when needed. Driver Safety training will be provided.

Required Qualifications:

·       Bachelor's degree in Social Services, Business, Public Administration or related field or an equivalent combination of education, work experience, and/or military service.

·       Four or more years experience managing multiple staff and volunteers in a non-profit setting.

·       High level use of MS Office suite including Word, Excel, and Outlook.

Preferred Qualifications:

·       Experience with inventory control systems.

Physical Demands:  

The work environment and physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities who are otherwise qualified to perform the essential functions.

  • Ability to lift and move items up to 50 lbs. on an occasional basis.
  • Work involves standing, walking, stooping, keyboarding, talking, reaching, sitting, bending, kneeling, climbing, grasping, hearing, using hands to handle, feel or operate objects, and reaching with hands and arms. 
  • Vision abilities required by this job include close vision and the ability to adjust focus.
  • The noise level in the work environment is usually moderately quiet but can get noisy during rush times.

Licenses, Certificates and other requirements:

·       Valid Washington State driver’s license with proof of good driving record.

·       Reliable personal transportation to travel between sites (mileage reimbursed.)

·       Proof of current personal automobile liability insurance.

·       Must pass criminal background check through the Washington State Patrol.

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.


If you want to join our dynamic team, why not bring your talents and skills to Hopelink? In addition to great staff, we offer a competitive benefit package.

To see all of Hopelink’s open positions, please visit:

Hopelink is an Equal Opportunity Employer committed to workplace diversity.


Full benefits eligible including: medical, dental, vision, life insurance, short and long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs

Professional Level

None specified

Minimum Education Required

No requirement